I forgot my passcode and need to reset my phone. it is totally disabled and only says connect to itunes.... so i connect to the computer but it says the passcode has to be entered first.... and i dont remember to passcode this is the first time that
this iphone has been connected to this computer. i really need help can anyone help me out.
i am signed in with my apple id to the itunes account on this computer.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4
Note: All content will be Erased
Similar Messages
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Afternoon, due to interenet fraud I had to change my email address. Ive changed this on the computer but a struggling to change on my iphone. Ive gone into settings, icloud, account. When you go to account it wont alow me to change Apple ID email address.
Can you please help
Thank you
Katie HebblewhiteYou have to change email address here first using your computer
https://appleid.apple.com
After confirmation:
iPhone
Delete iCloud Account then set it up again with the change AppleID
Message was edited by: ckuan -
i dont remeber my new pass code number and my phone got disabled what do i do? i have the cord and my phone connected to the computer but i have no idea what to do?
A simple search finds:
iOS: Forgotten passcode or device disabled after entering wrong ... -
I forgot my passcode and my iphone says "connect to itunes". I got a new computer and never re-synced my iphone to the new one. How would I reset it?
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
7. Restoring iPod touch after forgotten passcode
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
device as New
Also, see iTunes- Restoring iOS software. -
My ipad is disabled and it tells me to connect with itunes. i cannot connect to itunes bc it says i need to enter my passcode. the ipad is locked up. how do i correct this?
If you do not have the password, you can only do a restore-resetting the iPad to factory condition.
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I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
Can anyone help me how to reset my security questions on my apple account? I forgot the answers and need to reset it. Please Help...
An alternate email is not used for resetting security questions, do you know if you have a rescue email address on your account ? If you do then follow steps 1 to 5 half-way down this page and you should get a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in Saudi Arabia to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699#S
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I forgot my security answers and need to reset them to put new how can I do this?
forgot my security answers and need to reset them to put new how can I do this?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98689) -
hey i broke the screen on my ipod touch 4th Gen and im trying to do a backup on the data but it says I need to enter a passcode on my ipod but the screen dosent work so what can I do.
You can't backup the iPod t iTunes then. You will have to use an existing iTunes backup.
If iCloud backup is turned on and the iPod is still working (not disabled), the iPod will automatically backup daily if an internet connection is available and the iPod is connected to a charging source. -
i recently reset my admin password, and promptly forgot it. now i need to reset. unfortunately when itry to reset with my apple id, it does not accept. i believe it is because i need to connect to internet by wifi, which i cannot turn on due to login problem. how can i reset my admin password.?
Forgot Your Account Password
For Snow Leopard and earlier
Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and
OS X Lion- Apple ID can be used to reset your user account password. -
I dont remember my passcode- where do i go to get my passcode?
I am trying to get into my phone, but i suddenly dont remember my passcode. my phone keeps disabling itself because im trying so hard and i cant remember. does anyone know how to get my passcode?
Here are instructions to place your device in recovery mode to restore from the backup:
HT1212: iOS: Device disabled after entering wrong passcode
If you're backup is locked with the passcode you'll have to restore as new. You won't be able to recover the passcode by anymeans, unless you remember it. -
My ipad is disabled and it says i need to connect to itunes when i connect it to itunes, it says it wont recognize it until i put my passcode into my ipad, but with my ipad disabled, this is immposible, how can i resolve this problem?
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad an resync your content to it
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my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!
You need to place the device in recovery mode.
Instructions here > iOS: Unable to update or restore
"If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present" -
I need to reset my phone to it's original settings after backing it up. It has been locked for several months and I do not remember the passcode. How do I do this??? HELP!!!
-Options for when an iOS device gets locked because of forgotten password-
Restore (and reset password) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device) -
Hi. Bought recently iphone5 from singapore. but the one who sold us the phone has set restriction. now i cannot download any apps from my itunes. I dont know the restriction code so i think i need to reset my phone. does resetting remove the unlock?
You need to restore it with iTunes or wipe it from the phone itself... Settings > General > Reset > Erase All Content and Settings. Either of these will create a factory fresh phone, thus removing the restrictions. Note that ALL user data will be wiped.
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