I forgot my security questions answers... How can I reset them? I cannot see "send an email to your rescue email address to reset your security questions and answers"

I forgot my security questions answers... How can I reset them? I cannot see "send an email to your rescue email address to reset your security questions and answers"

Call AppleCare & ask to talk to "Account security".

Similar Messages

  • HT5312 When I made my Itunes account, I didn't type in a rescue email address. Now my computer is saying that I have to type in the answers to my security questions, but I can't remember them. But, since I don't have a rescue email, I can't find out the a

    When I made my Itunes account, I didn't type in a rescue email address. Now, whenever I try to buy music, it says that "since this is the first time buying music on this computer, you must enter the answers to your security questions". But, first, I've always bought music on this computer. Second, I can't remember the answers to my security questions. But I can't reset them, because I don't have a rescue email address. What do I do?

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT201303 forgot my answers to my security questions! how can i recovery them???

    forgot my answers to my security questions !how can i recovery them besides goin onto apple support or managing account cause they doesnt seem to help??

    In what application?

  • HT5312 HOW CAN I SWITCH TO IRELAND STORE FROM U.S STORE? plus i forgot my security questions?how can i retrieve them?

    HOW CAN I SWITCH TO IRELAND STORE FROM U.S STORE? plus i forgot my security questions?how can i retrieve them?
    my temporary pin is 2791

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.
    Change iTunes Store Country on an iDevice
    1. Tap Settings;
    2. Tap iTunes & App Stores;
    3. Tap View Apple ID;
    4. Enter your user name and password;
    5. Tap Country/Region;
    6. Tap Change Country/Region;
    7. Select the region where you will be located;
    8. Tap Done.
    Also, see How to Change Your iTunes Store Account Location | eHow.com.

  • HT1918 I've lost the answers for my secret questions! How can I recover them?

    I've lost the answers for my secret questions! How can I recover them?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 I forget the answers to my security question! How can I change them?

    I forget the answers to my security questions, how can I change them?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104712)

  • I don't remember my security question. How can I recover them?

    I need to answer my security questions in order to make purchases on my new phone. The only problem is I can only remember one of the answers. I've been looking all over the website for a place where I can recover my answers but I can't find one. Does anyone know how I can recover my answers?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 I don't remember ever setting up security questions.  How can I set them up or change them

    How can I setup (or change) security questions.  I don't remember ever setting up security questions but it asks me questions and I can't purchase anything because there are no answers.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT204088 I forget the answers to my security questions. How can I retrieve them?

    How can I retrieve the answers to the security questions on my iTunes account?

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • I can not remember my security question answers, how can I change them?, I can not remember my security question answers, how can I change them?

    I can not remember my security question answers, is there a way to change them, I want to purchase apps and I can not because I can't answer the security questions.

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107849)

  • HT1689 I can't remember my security questions. How can I get them?

    How do I retrieve my security answers so I can purchase apps from iTunes?  My iPad mini is new and it wants my security answers and I don't remember them.

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75235)

  • HT5312 forgot the answers to my security questions. how can i get them?

    Forgot my security questions. How can I get them?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104073)

  • I don't remember my security questions. How can I reset them?

    I don't remember tre answer to my security questions! How can I change them ?

    go to the support tab and apple will call you. I just figured this out myself. They will ask you some questions send you a verification code and then reset it for you.

  • HT5312 I've tried to send two emails to my 'rescue email' because I forgot the answers to my security questions, but nothing's sending. Help?

    So I set up the account maybe seven years ago? I don't remember the answers to the security questions, but I'd really like them sent to me. Why isn't the 'rescue' email sending?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do I reset my secret questions? I can't remember them ...

    How do I reset my secret questions? I can't remember them ...

    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I forgot my iPod's password and then restore it. but I lost all the pictures and apps in it. how can I get them back?

    I forgot my iPod's password and then restore it. but I lost all the pictures and apps in it. how can I get them back?
    I need help please.
    thank you

    The backup does not include synced media like apps and music. You can redownload them by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    If you used PhotoStream get them from your stream. See:
    iOS: Importing personal photos and videos from iOS devices to your computer

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