HT1689 I can't remember my security questions. How can I get them?

How do I retrieve my security answers so I can purchase apps from iTunes?  My iPad mini is new and it wants my security answers and I don't remember them.

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75235)

Similar Messages

  • TS1702 I resently suffered from a concussion and I can't remember my security questions how do I reset them?

    I want to download apps with my iPod but I can't remember my security questions.

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT5312 I can't remember my security questions how do I get help??

    My son has added a iTunes card but he's  forgotten he's security questions can anyone please help me??

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

    Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

    No. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103501)

  • I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

    I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

    I'm curious how you forget your own birthday?
    dodidoid wrote:
    I forgot my Apple ID password and the birthday
    you can try here first:
    iforgot.apple.com
    https://iforgot.apple.com/password/verify/appleid
    or
    Contacting apple id support
    http://www.apple.com/support/appleid/contact/

  • I have a new computor and dont remember my security questions how do i get in touch with someone?

    i have a new computor and do not remember my security questions, how do i reset them?

    Contact iTunes Customer Support.
    If these user to user technical support forums, certainly the contact information for iTunes customer support can be found with a little effort.

  • I can not remember my security questions, I can not remember my security questions,

    I can not remember my security questions,

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT1725 i dont remember my security question how can i reset them

    I dont remember my security question hoe can i reset them

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • TS4605 I forgot my security questions how do I get them back

    I don't know my security passwords how do I get them back ?

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • If I can't remember my security answers, how do I reset them

    I can't rememeber my security answers. How do you reset them?
    How do you take an alternate email address off as well?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107644)

  • Hi all...I need help. I can not remember my security questions and can not get hold of support as I have moved to another country. can ANYONE assist?

    hey all
    i have moved to a new country from the US and now can not purchase any new stuff as I get asked for my security questions. I do not remember them and worst of all do not have a safty email.
    Is there anyway this can be solved. I can not get support to call as they do not accept my number.
    Any assistance will be awesome...

    Kappy's User Tip here will walk you through the steps - you may be able to get assisteance without long-distance phone calls. Only Support can unravel this for you.
    https://discussions.apple.com/docs/DOC-4551

  • HT5625 i dont remember my security questions how can i change them

    how do i change my security questions because i dont remember them and i need them fer buying apps and music in new devices (iphone 5s)

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
    (93751)

  • I can't remember my security questions and when I have them sent to my email it's the wrong email address. I can't figure out how to change that email address. It's not the same as the one I have on my account.

    I'm trying to change my security questions because I forgot them. When I have them sent to me via email it's going to a diiferent email. I can't figure out how to change that email that the security questions are connected to. It's not the one that I can Edit on my Account.

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95621)

  • TS1368 We are having a hard time remembering the security question how can we change them

    We are having a problem with downloading songs to. New ipod it keeps asking for security questions and I don't remember it

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5570 I cannot log in because I can't find my two security questions, how do I get them now ?

    I can not log in because I can't find my two security question answers. how can I change or get them ?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I can't buy anything on my phone because i forgot the answers to my security questions how do you get them

    i need to get th answers to my security questions

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (113936)

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