I forgot the answers to my apple security questions and there's no link to reset them. Is there any way to do it without calling them? I do have a rescue email.

I cannot seem to find a way to reset my security questions without call apple. I looked to see if there was a link under the questions but there was not.

The rescue email should give you the procedure for changing the answers.  If that does not help you can call Apple at the number for your location from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

Similar Messages

  • I forgot the answer of my itunes security question help me pls

    good afternoon i have problem to my itunes account any one can help me pls? i buy itunes card to buy some games from appstore but when i buy the games from appstore itunes always ask me the answer of my itunes security question and the problem is i forgot the answer of my security question any one can help me how to reset my security question? i really need help pls
    Thank you.

    If you have a rescue email address on your account (an alternate email address is different) then you can use that to reset them : If you forgot the answers to your Apple ID security questions
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • HT5312 I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

    I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

    I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
    Thanks.

  • Forgot the answers to my accounts security questions

    I forgot the answers to my apple id security questions. Can anyone help me?

    solomon.14 wrote:
    Can anyone help me?
    Yes.  You can.  See the "more like this" section on the right side of the page or do a simple forum search.  Your question has been asked and answered dozens of times.

  • HT6170 Forgot the answer to my Apple ID question

    Forgot the answer to my apple ID question

    K B
    AppleID & Password | King_Penguin's Reply is Very good advice
    Alsofrom Apple - Some Solutions for Resetting Forgotten Security... | Apple Support Communities  - Kappy is an elder statesman as well
    best luck
    CCC

  • HT201363 I forgot the answers to all my security questions, I can't remember how many i had nut now I'm not able to download stuff. What do I do?

     

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1689 I forgot the answers to my account security questions. So now I can't purchase things on my new device until I figure them out? Help!

    I went to purchase a song on my new phone and it required me verifying my account. No big deal but it asked me questions that I answered when I was like 13. I usually use my compurer so it has never asked me them before. How can I reset them or figure out the answers? Or is there a way to by pass it?

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09/2012) - https://discussions.apple.com/message/19809294
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • I do not remember the answers to my iTunes security questions and I can not reset them.  How do I do it?

    I cannot remeber the secruity question answers and the system won't let me reset them.  How do I reset the questions?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • TS2446 I forgot the answers to my 2 personal questions. What do I do?

    I forgot the answers to my two personal questions. What do I do?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • I cant remember the answers to my itunes security questions. Therefore i cant buy any new apps,films, podcasts etc.Please help.

    I cant remember the answers to my apple security questions. So it wont let me buy anything on the itunes or app store. Please help.

    The option to send reset info will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

  • HT5312 I have forgotton the answere to my second security question so that i can change my password. I have tried more than 8 times

    I have forgotten the answerer to my second security question and i have exceeded 8 attempts. How should I proceed? I wanted to change my password .

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104422)

  • Hello.I forgot the answer of my apple IDs security questions.Could you recover it for me?

    Hello.I forgot the answer of my apple IDs security questions.Could you recover it for me?

    Everyone here is just a fellow user, so no one here recover or reset your questions. See the information below.
    How to reset your Apple ID security questions
    Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
    Go to the Password & Security section on the left side. Then underneath the security questions click on the link that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions. 
    If that doesn't work, or  there is no rescue email link available, then:
    click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.  
    Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.  Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.
    The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
    Regards.

  • I forgot the answer of my Apple ID security question

    Hello. I forgot the answer of my Apple IDs security question. But I can't recover it because I don't have the place to "click" to send an email.....

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98414)

  • I forgot the answer of my apple IDS security question

    hello. I forgot the answer of my apple IDS security question . could you recover it for me? when I click the button it sends forgot to my account and I have this email and can not see the message
    <Email Edited By Host>

    That is not your address, look again. @apple.com is not a public email system.
    If you use Apple email then your address will end with @mac.com, @me.com or @icloud.com

  • HT6170 I forgot the answers to your Apple ID security questions ! please hlp !!!

    I forgot the answers to your Apple ID security questions

    If you did not setup a rescue email address, try contacting the Apple ID Security site from http://support.apple.com/kb/HT5699 and they can help reset the questions/answers.

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