I get more and more Illustrator files from customers with gradients that are messed up, the files are cut in a lot of square and mask

What do they do wrong so I can instruct them?

MMike024 wrote:
I found the same problem in a PDF flile generated in Indesign.
Yes, a PDF exported by any application (as opposed to one saved in Illustrator with 'Preserve Illustrator Editing Capabilities' selected) is likely to have transparency stitching and clipping masks in its makeup. No version-matching will change that.
Which leads me to a quote a line posted frequently here in the Illustrator forum: "Illustrator is not a general purpose PDF editor."

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