I get the erroor message 'couldn't load XPCOM' but only when i try to access my Netflix Desktop App . I have tried unsuccessfully to corect this. My OS is Linux

After the last Firefox update to Firefox 19.0.2, I got the error message "Couldn't load XPCOM" when i attempted to open my Netflix Desktop App, I did not get that error message when starting Firefox only when trying to open Netflix. I thought it had something to do with Netflix so I removed it then reinstalled but the error message continued. I searched and asked questions to no avail. I did a command line search: "locate /xpcom" It came up with a list of files relating to xpcom, only one refering to Firefox itself and they all ended with xpcom.dll. When i did a search in the File folder I found this:
usr/lib/firefox/libxpcom.so .
One of the people trying to help told me this:
"The error is caused by the lack of the path "/usr/lib" in the environment variable LD_LIBRARY_PATH
Solution
Add the /usr/lib path to the environment variable in this way:
export LD_LIBRARY_PATH=/usr/lib:$LD_LIBRARY_PATH"
I was informed to do the following:
"Get to a command line prompt (CLP) and use gedit to add that line to your .bashrc file:
your.account> gedit .bashrc
when you're done, just save and exit. Log out and back in, and from then on whenever you log in, it will be in the LD_LIBRARY_PATH for you. You might also want to copy .bashrc to some sort of saved version; I use bashrc.sav."
No change.
I have done a reinstallation of Firefox and numerous reinstallation of Netflix all with no change.
Is there a chance that a complete removal of Firefox followed by a reinstallation correct the problem? i don't want to do that unless it is the only solution.
Oddsbodkin

Hello Oddsbodkin,
It looks like the creator of Netflix Desktop has a site for the project here:
https://answers.launchpad.net/netflix-desktop/
I would try posting your question there and see if anyone else has encountered this error and has a solution.
Cheers, Patrick

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