I got 2 iphone 4 while i was living in the us. they were att. i was told that they were unlocked but they r not. what can i do?

i got 2 iphone 4 while i was living in the us. they were att. i was told that they were unlocked but they r not. what can i do?

iPhones sold by AT&T are never unlocked. Anyone who told you otherwise was wrong. Here are AT&T's official requirements and procedure for unlocking an iPhone:
https://www.att.com/deviceunlock/client/en_US/
You'll have to apply to them for unlocking.
Regards.

Similar Messages

I have purchased an iphone4 from Canada n sent to India . I was told that it is unlocked but wn opened in India it appears locked ... Asking for security key ... What to do ?

What is the security key asked while in iphone4 ?

No idea what you're talking about. What EXACTLY is the message you're seeing and where are you seeing it?

Just got a new iPhone 6, selling my 5 to Amazon. Trying to follow Apple instructions to erase content before sending but 5 will not connect to iCloud so I can't proceed - when promoted to enter password I keep getting "Verification failed. There was

Just got a new iPhone 6, selling my 5 to Amazon. Trying to follow Apple instructions to erase content before sending but 5 will not connect to iCloud so I can't proceed - when promoted to enter password I keep getting "Verification failed. There was an error connecting to iCloud". I have checked apple id/password multiple times and they are correct. Any ideas out there? Thanks in advance

HFJ,
every once in a while my iPhone 5 fails to recognize my Apple ID. I don't have to go all the way to Restore to Factory Settings, I just have to turn off the phone. (Hold down top button until screen asks to slide if you want to turn it off.) Give it a few seconds, turn it on again.

I was trying to make a new screen recording using quicktimeplay, but when I watched the video after recording it all I could hear was me talking while the video was showing on the screen. How do I turn off that recording and turn the right one on? thanks

I was trying to make a new screen recording using quicktimeplay, but when I watched the video after recording it all I could hear was me talking while the video was showing on the screen. How do I turn off that recording and turn the right one on? thanks

Hi j2399123,
It sounds like your screen recording is doing what it was designed to do, capture what is happening on your screen, with optional voice over with the microphone.
Screen recording is for recording what you see on the screen, it is not a "video capture" option, like for capturing a movie with sound that is playing on your screen.
For the QuickTime recording options, check out "Recording with QuickTime Player" in
Mac Basics: QuickTime Player creates, plays, edits, and shares video and audio files
http://support.apple.com/kb/ht4024
And for screen recording specifically, there's
QuickTime Player 10.x: Record your computer’s screen
http://support.apple.com/kb/PH5882
Thank you for thinking of Apple Support Communities for your support needs.
Nubz

I recently buyed totally unlocked sprint iphone which was legally contract free and i am using that phone in india but i am not able to send sms .everything is working fine except sending sms. i have tried everything plz help me !!

i recently buyed totally unlocked sprint iphone which was legally contract free and i am using that phone in india but i am not able to send sms .everything is working fine except sending sms. i have tried everything plz help me !! i have tried everything i.e. reset iphone /hard reset/network setting reset /sms service no i have also changed but i am still not able to send sms.. please help me as i am really worried .. thank you !!

I had the same problem. Kept getting message of waiting for activation or check network connections. I also tried every solution out there and nothing worked. This did though: I download the newest version of itunes (through Internet Explorer - Google Chrome wouldn't work). It pulled in my entire library thank goodness and then I plugged my iphone 4s into the computer. I let itunes find it, did a complete backup in icloud, then did a restore. Entire process took a couple of hours, but I now have imessage and facetime back. I was about ready to give up on Apple and go get a different phone ~

My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china. But I can not use it in the USA, so could you mind help me to solve that problem. I think someone of you must help me to

My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china.
But I can not use it in the USA, so could you mind help me to solve that problem.
I think someone of you must help me to solve this problem !
Details:
SN:F2*****FDR
<Edited by Host>

See the response in your other thread:
https://discussions.apple.com/message/24641427#24641427

HT4993 My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china. But I can not use it in the USA, so could you mind help me to solve that problem. I think someone of you must help

My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china.
But I can not use it in the USA, so could you mind help me to solve that problem.
I think someone of you must help me to solve this problem !
Details:
<Edited by Host>

xinyi93 wrote:
My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china.
But I can not use it in the USA, so could you mind help me to solve that problem.
Yes, the iPhone 5S is a global phone. However, Sprint will only unlock phones for use on GSM networks outside of the U.S. In the U.S., that phone can only be used on Sprint's network.

How to I remove credit so that I can change my country region? I was living in the USA and am now in Canada but it won't let me change

I recently was living in the USA for 4 months I had to use vouchers to use my USA account now I am living in Canada I want to change regions but it won't let me because I still have credit on my USA account I want to remove that credit and switch to the Canadian store can apple wipe that credit for me.

Contact itunes support and ask them to remove it.

HT201210 I am using a 3GS iphone.While attempting a download of the new OS IO6 my phone has frozen on the itunes screen. When i attempt to restore I get the Error code 1611. This happens on different laptops. I've followed all the given resolutions with n

I am using a 3GS iphone. While attempting a download of the new OS IO6 my phone has frozen on the itunes screen. When i attempt to restore I get the Error code 1611. This happens on different laptops. I've followed all the given resolutions with no change.I am using a 3GS iphone.While attempting a download of the new OS IO6 my phone has frozen on the itunes screen. When i attempt to restore I get the Error code 1611. This happens on different laptops. I've followed all the given resolutions with no change?

If you are having the same issue on several computers then it is a hardware issue! Not a software issue! Replacement is the only resolution!
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

If my iPhone was stolen and wiped clean can I figure out the exact time it was wiped and the last GPS location before it was wiped?

If my iPhone was stolen and wiped clean can I figure out the exact time it was wiped and the last GPS location before it was wiped?

Sorry, no.

I'm trying to verify my email address. I got the verification email, clicked the link, signed in and was sent to a page that said my session had timed out. What can I do about this?

I'm trying to verify my email address. I got the verification email, clicked the link, signed in and was sent to a page that said my session had timed out. What can I do about this?

@Dirty55
If you're accessing the page from your mobile, make sure the cookies are turned on.
Settings > Safari > Privacy Browsing OFF > Accept Cookies ALWAYS
If this doesn't fix the issue, have you tried validating from a desktop?

When making a phone call on my iphone I can hear the person that i am calling but they can not hear me

when making a phone call on my iphone,I can hear the person that I am calling but they can not hear my voice

My first new iphone4 was received and installed complete.
Nothing to hear when i was calling, only when I used loudspeaker.
complete reset and reprogrammed Iphone, same result.
Called Apple support and received a new Iphone4 next day.
Updated and programmed.
It works.
2 weeks ago My son's iphone4, same problem, could only call with loudspeaker??
Anyone an Idea.

My daughter has an iphone 5s and I have her old 3GS. She receives all my imessages that I rcv or send to other people. Can anyone advise how to stop this? we have removed the 3gs from her itunes account but it hasn't stopped the issue.

My daughter has an iphone 5s and I have her old 3GS. She receives all my imessages that I rcv or send to other people. Can anyone advise how to stop this? we have removed the 3gs from her itunes account but it hasn't stopped the issue.

There are a lot of posts in the forums today with people having problems with iMessage. There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
I would just wait it out - I'm sure it will be sorted out soon.

HT201272 When iTunes was upgraded to the lastest (11.0), many of of songs/music/audiobooks were deleted! I tried syncing my phone to my computer to get them back, but many of those were deleted too!   How do I get my purchases back to play them???

When iTunes was upgraded to the lastest (11.0), many of of songs/music/audiobooks were deleted! I tried syncing my phone to my computer to get them back, but many of those were deleted too!   How do I get my purchases back to play them???
It shows on iTunes SOME of my past purchases, but not all (looks like around 30-40% of purchases).    It shows on my apple id purchase history everything i have purchased; but in iTunes, some not all of these show up.    What does show up is kind of "greyed out", so NOTHING will actually play.   I have followed the steps in the iTunes support about how to redownload past purchases, but this dowsn't work, as the download button is also "greyed out".
I am extremly angry and upset about this issue. Could someone please help / advise re how to fix????

I'm hoping that this may be just a misunderstanding somewhere.
Could you show an image showing these greyed out items?

Hi I was just wondering, if my iPod nano's serial number says that it is eligible, but its screen is not working, am I still eligibile for the iPod nano 1st gen replacement?

Hi I was just wondering, if my iPod nano's serial number says that it is eligible, but its screen is not working, am I still eligibile for the iPod nano 1st gen replacement?

Yes. They'll still replace your iPod. Several users have indicated that they have returned damaged iPods and were still given a replacement iPod.
B-rock

I got 2 iphone 4 while i was living in the us. they were att. i was told that they were unlocked but they r not. what can i do?

Similar Messages

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