Just got a new iPhone 6, selling my 5 to Amazon. Trying to follow Apple instructions to erase content before sending but 5 will not connect to iCloud so I can't proceed - when promoted to enter password I keep getting "Verification failed. There was
Just got a new iPhone 6, selling my 5 to Amazon. Trying to follow Apple instructions to erase content before sending but 5 will not connect to iCloud so I can't proceed - when promoted to enter password I keep getting "Verification failed. There was an error connecting to iCloud". I have checked apple id/password multiple times and they are correct. Any ideas out there? Thanks in advance
HFJ,
every once in a while my iPhone 5 fails to recognize my Apple ID. I don't have to go all the way to Restore to Factory Settings, I just have to turn off the phone. (Hold down top button until screen asks to slide if you want to turn it off.) Give it a few seconds, turn it on again.
Similar Messages
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i just got a new iphone 4 for att and my friend installed the sim card in it for me. the imessage function isnt connecting with the my cell number. a while back i had logged into my apple account on someone elses cell phone and their number keeps showing. when i try to just select my number to send and recieve imessages from it will not show up. i can send and recieve regular text but not pictures or imessage. i have tried logging off and restarting and nothing has worked.help please!!
Did you remove your account information from the other person's iPhone?
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I have Windows Vista computer. I am trying to upgrade my ITunes so can share files with other home computer. (Just got the new IPhone). I get this system error: The procedure entry point AVCFPlayerItemDurationChangedNotification could not be located in the dynamic link library AVFoundationCF.dll. Tries system restore and redownloaded...NOW Itunes will not even open. Can anyone help?
I uninstalled Apple Application Support, opened iTunesSetup with WinRar, and went down the list of msi's. AppleApplicationSupport was an install, all the others I did Repair. Did not have to reboot. Works okay now.
HTH -
I just got the new Iphone 5 and when I send a message in a group text it keeps sending it as an email and as my phone number. The people in the group text are complaining that it is creating a new group message everytime I text. How do I fix this?
Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/ -
I just got a new iPhone 4 and the (-1) error keeps popping up on my screen as it is restoring filmware, what's wrong with it?
when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email
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just got a new iphone but its coppied all my my photos from my old iphone onto the new 1 how do i get them off? its not appearing in the photo tab of the iphone sync page thing
Do you mean to import photos from iphone to computer? Is this what your doing http://support.apple.com/kb/HT4083.
Looks like your syncing pics on your computer to your phone. to remove it when your phone is sync to itunes, uncheck sync in the photos tab. -
I cannot get my emails to come up. I just got a new iPhone 5s
I just got the new iPhone 5S and I cannot get my emails to load. Please help
Hi RZwiers,
Welcome to the Support Communities!
The article below may be able to help you with this.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Cheers,
- Judy -
Just got a new iphone 5. When I plug in the ear buds, the audio still comes out of the phone itself. How do I transfer the audio to the ear buds?
Make sure it's plugged in all the way, because it clicks when it's no all the way In and many users get confused. If not try turning it.
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I just got a new iPhone 4S for my mum . I set it up on my iTunes and I install all her numbers in . Then I plug my phone in all my hints to got erased and I ended up getting all her contacts in my phone . Help I need my contacts back
Read this link
HT1495 -
I just just got the new IPhone 5. How do I get everything from "The Cloud" onto my new IPhone? I have a LOT of complete music albums I purchased from ITunes
And would very much like to retrieve it. Help please & thank you everyoneTransferring from old to new
http://support.apple.com/kb/HT2109 -
How to I retrieve my purchased apps? I had my Iphone stolen in FEB, then in July my PC crashed. I just got a new Iphone but I dont know how to get the apps.
Open itunes store, click Purchased under Quick links.
Where is your backup copy of your computer? You can use that as well. -
I just got my new iphone 5 and had to upgrade my mac (version 10.5.8) version of i tunes. Trying to install and it says i need 10.6.8 or later. What can I do to get this phone installed?
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
I just got a new iphone since i broke my old one and i cant get my imessage to work? Need help
I just got a new iphone 4 simce i broke my old one and my imessage or facetime wont log in
In regards to texts - SMS/MMS, you need to contact your carrier.
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I just got a new iphone 3GS and was trying to sync it with my itunes information from my old phone. However, I keep getting multiple error messages and after the sync is complete, I find that everything has transferred except my purchased itunes music and voice memos (I record my class lectures). I am not sure what I can do to fix this. Any ideas?
The error messages are:
-"Attempting to copy to the disk 'My Iphone' failed. An unknown error occured (-69)."
-"The iphone 'My Iphone' cannot be synced because there is not enough free space to hold all the items in itunes library."
-"The iphone 'My Iphone' cannot be synced. An unknown error occured (13010)." -
just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working help
Hi there wendyfromnewross,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
-Griff W.
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