I got a new iPhone for my cousin and she is using the same the Apple ID as mine and now when I send her text messages to her number, it's sending it to myself and not her. What do I do?
I am also receiving random text messages from some of her contacts, and she is not getting them.
If it's just a text message and not iMessage that is a problem with the service provider. You should take the iPhone back to the store and explain to them what is going on.
Similar Messages
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Just got a new iPhone 6, selling my 5 to Amazon. Trying to follow Apple instructions to erase content before sending but 5 will not connect to iCloud so I can't proceed - when promoted to enter password I keep getting "Verification failed. There was an error connecting to iCloud". I have checked apple id/password multiple times and they are correct. Any ideas out there? Thanks in advance
HFJ,
every once in a while my iPhone 5 fails to recognize my Apple ID. I don't have to go all the way to Restore to Factory Settings, I just have to turn off the phone. (Hold down top button until screen asks to slide if you want to turn it off.) Give it a few seconds, turn it on again. -
I got a new iphone 4 today. I have updated my itunes to the latest update but my itunes won't sync with my iphone. Does anybody know why this might be?
Also, See Here for Getting Started...
http://www.apple.com/support/iphone/getstarted/
iPhone User Guide -
I accidentally linked my wife's phone number with mine. Now I am getting MY text messages that I send to her. It even says my texts are from her. How can I fix it?
You can't "link" phone numbers but you can, and did add her email address to your iMessage send/receive list. This often happens when you both use the same Apple ID
Settings > Messages > Send & Receive > you can be reached by iMessage at >
Settings > Messages > Send and Receive > start mew conversations from ?
You are receiving your own messages because the same email address is on both lists -
HT1766 i got a new iPhone. i need to transfer data from my previous to the new
I got a new iPhone. I need to transfer all of my data from my old to the new. How do I do that?
Read http://support.apple.com/kb/HT2109
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I just got a new iphone 5 yesterday. I can't get any of the apps to request access to my photos.
I bought a new iphone 5c yesterday and am installing all of my apps on to it, and also updated to iOs 7.1.2. None of the apps I have installed (such as instagram, facebook, twitter or messenger) have requested access to my photos so I can't use my photos within the apps. How do I change this? I have already gone to my settings, general, privacy, photos and there are no requests from apps to allow this feature. I have tried uninstalling the apps and reinstalling them thinking maybe if I did that the request would pop up but that didn't work. The only thing instagram has requested is access to my microphone. Can someone help please? I'm getting beyond frustrated, and I can not get to an apple store to have someone take a look.
All of your pictures adn contact should be on your computer. Nothing should only be on your iphone. The iphone is not a storage device. it simply mirrors the selected content of your computer.
You should be syncing contacts to your computer regularly and importing all pics taken with the iphone to your computer regularly.
Have you failed to do this? -
Help, I ehave iphone5, boyfriend has Motorola Android, I can send him texts, with and without photos, he receives them right away. When he sends me a text, with or without pictures, I get nothing until I do a hard shutdown of my phone and when it comes back on, messages older than 4-5 hours pop up. Sometimes they don't arrive at all and he is forcecd to use email.
Please tell me how to fix this problem. I have gone through Technical Support many, many times, resetting networks etc., trouble with voicemail, now getting text messages "blank" from Unknown. AT&T says it is there software problem. I have had so many problems since receiving this phone, on-going daily calls to AT&T.
Can anyone out there help me with the issue of being able to receive text messages from my boyfriends Anroid?
I can so use your help desperately.
Thanks,
Kathy VegaThere are a lot of posts in the forums today with people having problems with iMessage. There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
I would just wait it out - I'm sure it will be sorted out soon. -
Needing help transferring photos and contacts from iphone 3gs to the 5 since the 3gs doesnt have the cloud!
Transferring information from your current iOS device to a new device
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My stepson got a new iPhone for Christmas, but can't sync
his uploaded music from itunes because he has tiger on his older macbook. Aside from upgrading from tiger to snow leopard to lion, which his hardware won't support, what can he do? This isn't music he purchased from itunes but rather music uploaded off cd's.
http://support.apple.com/kb/TS3716
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So we got two new iPhone for the kids and sent them money to their iTunes account for buying apps. However they still cant as the phone wants thier account linked to a credit card. If they have money in thier account why is this? Is there anything that can be done other then putting a credit card in thier account? Should it work off the balance of funds in the account?
So they both have 'no payment' accounts and have been iTunes members for a few years. When I want to allow them to buy music I send them gift cards through email. This adds funds to their accounts and allows them to spend. I assumed this would work for iPones apps too. However the apps store does not seem to see the funds in thier iTunes account when trying to buy an app. Each time they try to buy an app it asks for credit card information but does not see the funds in their account already. All other things work fine... such as downloading free apps etc.
So I was wondering is there account settings that need to change or is there other ways of send funds to them for the app store.
sheepishSCOT -
I cannot send out text messages
I cannot send out text messages - I can receive them - cannot send them to a contact.
This contact has a multiple contacts ranging from gmail to facebook. I deleted all the contacts and now the contact can receive my text messages.
I noticed a small x in a circle to the right of the contact's name. A red x in a circle would appear and say my text messages not sent. I would resend - nothing changed.
Does anyone know why this happens and how I can fix the contact so I can text without getting these messages.
The contact is not blocking me by the way - it is my spouse LOL
Thank youThanks to draya06 for your response.
Please try deleting all text messages from this person and resend. Do you have a signature on your outgoing text messages? If so please remove the signature and retry. If these don't work please PM me and we will further troubleshoot this issue.
Thank you -
What a horrible way to treat customers. I was due for updates on my phones and thought I should maybe check some other prices but have been with Verizon for 20 yrs so ended up there. I got 2 new IPhones 5s and the wife couldn’t decide what she wanted so she stayed with old phone but this locked me into a new 2 yr contract . Within a wk one of the new iPhones started turning on and of like 10 –15 times a day. Wk 2 it turned off and would not turn on again . It was my sons who was in college at the time so we talked and he took it in to a Verizon store where he was told I need to come in since the account was in my name. He was away from home , Verizon could see on account it was his phone they said it was not abused, they could not even turn it on , they sold me the phone give him another phone maybe even a loaner till he gets another. So now I need to go to store and explain to 3 different people this is my phone and my son has it and I need a new one. what a waste of time after about 2 hrs and talking to different people and yes they said there were notes on his account from other person he had talked to from different store. So I finally walk out with a receipt in hand and being told I would have a new phone in a couple days. As I sat in my vehicle thinking this is stupid I looked at my receipt and noticed it said droid on it so back into Verizon I went. The salesman said that’s what your son has on his account. My son had activated a friends old phone so he has one since VERIZON REFUSED to give him one. Another hr 3 people and yes they can see he had a new iPhone and notes on it from other store. Sometimes sorry just doesn't do it. I was now late for a appointment . Now I walk out and have been told I will get a new iPhone in the mail in about 2 wk Yes 2 wks again I bought it there just give me a new one and you send old one back. I will also get a new droid that I have to send back because they said they cant cancel it . In about 3 days I get the Droid and sent it back Verizon mistake and a waste of my time . After waiting over 2 wks and not receiving a new iPhone back to Verizon I went . I am now bitter at Verizon after doing 20 yrs of business with them. 3 people 1 hr later I was told it got delivered to my post office . I got the tracking num called the post office and they say o yes that was the droid. Go back in to Verizon another hr of explaining I walk out being told I will get a new iPhone in a couple of days, We’ll see . Once again I got the phone in your store just give me a new one . Do you realize how much of my time you have wasted ? do you care? O what is Your Policy ? How many Billion did you make last year ? I am Locked into a new 2 yr contract . Why don’t you just release me ? After 20 yrs do you think I will ever renew my contract ?
Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck -
I have Mac itunes and a touch 2G. My wife has Win7 and touch 4G (both iOS 4.2.1). She got a new iphone, I now have her touch 4G, and am trying to sync it to my Mac itunes. The music and videos sync to the 4G, but apps & podcast will not. All are checked to sync. During sync, it gets to "determining apps to sync" then immediately goes to "finished syncing". No apps or podcasts from my Mac itunes are on the touch 4G.
You can only sync to one iTunes library but you can manage music and videos among different computer/libraries.
It appears that you are trying to sync with a different library.
- If you want to make the Mac you syncing computer:
--- Connect the iPod to the computer and make a backup by:
iOS: How to back up
--- Restore the iPod from that backup. Note that synced media like apps and music are not in included in the backup. -
I just got a new iPhone and i set up iCloud on my girlfriend's account. To change it on settings it says delete account. Will this delete her all her data and back up data for iCloud on her iPhone and iPad? Can i change it without deleting it? Please help.
Delete the account on your phone. This will not delete any data on her phone or iPad, or data stored in iCloud.
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when i got my new iphone 4, its in recovery mode. while restroing with itunes, im getting error at restoring firmware stage? what could be the reason? pls help me for solution.
You got a new iPhone 4, and out of the box the phone is in recovery mode? If that's the case, return it.
If you don't want to do that. what error code are you getting?
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