I had CS6 and after some dumb actions on my part it became unlicensed creative cloud. How do I fix it?
Basically, in an ill-advised attempt to save space on my SSD, I moved all the program data from that drive to a secondary HDD. I couldn't get it the pc to recognize the new Program Data folder, so I moved it back. Somewhere along the way, my license file apparently got mangled and now it thinks I have a trial version of Creative Cloud (which has now expired).
The email address that had my serial number is defunct and deleted. Am I completely out of luck?
Run the cleaner tool and reinstall plus read all the stuff.
Sign in, activation, or connection errors | CS5.5 and later
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
For everything else contact support by web chat. We can't know any of your payment and registration details and you wouldn't share it in a public place liek this forum.
Mylenium
Similar Messages
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Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." Even after closing and reopening the program, the print command is greyed out so I cannot select any printer. This also happens with a Brother laser printer. Both printers will produce a test page out side of the Adobe product. Help!
I cannot get any help either. I get the message "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." I have reinstalled all drivers, powered off/on all printers (2 of them - a Brother HL - 4040cn and an Epson Stylus Pro 7890 - which all worked fine until this morning). There appears to be no path to a solution. I have read all the forums and tried about 20 different suggestions all to no avail. Reboots, changing cables, reinstalling printers and drivers and Photoshop CS6 - ALL TO NO AVAIL. On a macbook pro retina with 10.10.3. This issue is out there and some get solutions - but not all - that's my crowd...the not all crowd. I have yet to be able to print from CS6 any more. This is a show stopper and my patience is wearing thin. And I'm tired of stupid questions like "is your printer powered on?" give me a break. This appears to be an adobe photoshop cs6 problem - as I can print from every other application. Anyone have any ideas? Adobe should have something?... Adobe system info below:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Mac OS 10.10.3
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2300 MHz
Built-in memory: 8192 MB
Free memory: 4665 MB
Memory available to Photoshop: 7059 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
OpenCL Version:
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
Display: 2
Display Depth:= 32
Display Bounds:= top: 1072, left: 140, bottom: 1950, right: 1580
Video Renderer ID: 16918311
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
OpenCL Version: 1.2 (Feb 27 2015 01:29:10)
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
Display: 1
Main Display
Display Depth:= 32
Display Bounds:= top: 0, left: 0, bottom: 1050, right: 1680
Video Renderer ID: 16918311
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 92629107631240972642
Application folder: KerrysHD:Applications:Adobe Photoshop CS6:
Photoshop scratch has async I/O enabled
Scratch volume(s):
KerrysHD, 232.6G, 19.7G free
Required Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
Primary Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Plug-ins:
Additional Plug-ins folder: not set
Installed components:
adbeape.framework adbeape 3.3.8.19346 66.1025012
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
adobe_caps.framework adobe_caps 6.0.29.0 1.276181
AdobeACE.framework AdobeACE 2.19.18.19243 66.492997
AdobeAGM.framework AdobeAGM 4.26.17.19243 66.492997
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.02.19243 66.492997
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.492997
AdobeCoolType.framework AdobeCoolType 5.10.31.19243 66.492997
AdobeCrashReporter.framework.framework AdobeCrashReporter 6.0.20120201
AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
AdobeLinguistic.framework 17206
AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
AdobeOwl.framework AdobeOwl 4.0.93 66.496052
AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 6.0.0.1654
AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
ahclient.framework ahclient 1.7.0.56
aif_core.framework AdobeAIF 3.0.00 62.490293
aif_ocl.framework AdobeAIF 3.0.00 62.490293
aif_ogl.framework AdobeAIF 3.0.00 62.490293
AlignmentLib.framework xcode 1.0.0.1
amtlib.framework amtlib 6.0.0.75
boost_date_time.framework boost_date_time 6.0.0.0
boost_signals.framework boost_signals 6.0.0.0
boost_system.framework boost_system 6.0.0.0
boost_threads.framework boost_threads 6.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.0.5.19287 145486
data_flow.framework AdobeAIF 3.0.00 62.490293
dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
dvacore.framework dvacore 6.0.0.0
dvamarshal.framework dvamarshal 6.0.0.0
dvamediatypes.framework dvamediatypes 6.0.0.0
dvaplayer.framework dvaplayer 6.0.0.0
dvatransport.framework dvatransport 6.0.0.0
dvaunittesting.framework dvaunittesting 6.0.0.0
dynamiclink.framework dynamiclink 6.0.0.0
FileInfo.framework FileInfo 66.145433 66.145433
filter_graph.framework AdobeAIF 3.0.00 62.490293
hydra_filters.framework AdobeAIF 3.0.00 62.490293
ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
image_compiler.framework AdobeAIF 3.0.00 62.490293
image_flow.framework AdobeAIF 3.0.00 62.490293
image_runtime.framework AdobeAIF 3.0.00 62.490293
LogSession.framework LogSession 2.1.2.1652
mediacoreif.framework mediacoreif 6.0.0.0
PlugPlug.framework PlugPlug 3.0.0.383
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Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
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Installed TWAIN devices: NONE -
How can i Delete all foto from my iphone and after some time get them one more time on it but not as a new album, i want them in the camera roll ?
How can I delete EVERY THING off my Mac and have it like new?
Boot from the software install DVD and do an "erase and install" when prompted. -
I have 2 apple ID's and one I could not access that had $15 and for some reason it made me create a new apple id, I now have $25 on the new account. How do I take the money and put it on one account?
You can't merge Apple IDs. What you could do is set up your phone to use the same iCloud accout you are using on your Mac. To do this, go to Settings>iCloud and turn all synced data (Contacts, Calendars, etc.) to Off. When prompted, choose to keep the data on the phone. When everything is off, scroll to the bottom and tap Delete Account. Now add the iCloud account you set up on your Mac (with the same Apple ID) and turn syncing back on for Calendars, Contacts, etc. When prompted, you will probably want to choose merge, to merge the data on your phone with the existing data on this iCloud account.
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Just upgraded to latest iOS and my iPad does not come back up - the following appeared as the first thing after turning back on. It displays a line from the power/USB connector to an iTunes logo and then goes off and after some minutes comes back on. I cannot reset it or anything else. It is completely non-functional.
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
I update my iPhone in iTunes, and after some time, opened a window saying "rosolvendor conflict" and asking me to choose, giving me two options, showing the name of a friend who also has an iPhone.
Can anyone help me?Dear Tim,
I saw your message. Below are the problems:
Whenever I connect my iphone 3GS to my PC through a USB. My itunes software comes up automatically.
1. After that a message appears from the itunes that states that 'itunes could not connect to the itunes store, an unknown error cccured (306).
2. After the above, an alert message comes up which states that A new iphone software version 5.1 is availlable for my iphone. It then states would you like to download it and update your iphone now? With the options buttons as Cancel or Download and Update or Download Only. Whenever I clicked on Download and Update or Download Only, the next message that comes up is that The iphone Software Update Server Could not be Contacted and suggest make sure your network setting are correct and active or try again later.
The above is the challenges I am facing now. -
i'm attempting to install cs6 and after hitting install the following message appeared: installer failed to initialize. please download adobe support advisor to detect the problem. well that has been discontinued...
rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit OS: Program Files x86\Common Files\Adobe\OOBE
32 bit OS: Program Files \Common Files\Adobe\OOBE -
I start to play a video in youtube and after some seconds it frezze and never continues. Any solution?
It always happen at 25 seconds.
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Hello to you
I have download game apps fifa 2014 from the app store of windows 8.1 32x on my laptop.
However, the game started to the mane screen and stopped suddenly.
The window of the game minimized to the manager toolbar on desktop and win I click on it the game work from the beginning and stopped like the first time and didn't work
Why the fifa 2014 apps suddenly started and after some seconds stopped "the window of the game minimized to the desktop toolbar
System Information Report
عام
نظام التشغيل Microsoft Windows 8.1 Pro
المعالج المركزي Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
اسم المستخدم amjad
العرض
وصلة الفيديو Intel(R) HD Graphics 3000
ذاكرة الفيديو 1.15 GB
دقة الشاشة 1366 x 768
التخزين
إجمالي الذاكرة 2.67 GB
الذاكرة الحرة 1.05 GB
مساحة القرص الصلب 296.54 GB
المساحة الحرة 176.65 GB
I/O
الفأرة Samsung PS/2 Port Input Device
لوحة المفاتيح Standard PS/2 Keyboard
نظام الكمبيوتر
اسم الكمبيوتر SUMSUNG-I3
اسم المستخدم [email protected]
المنظمة N/A
نظام التشغيل
اسم نظام التشغيل Microsoft Windows 8.1 Pro
إصدار نظام التشغيل 6.3.9600
معرّف المنتج 00261-50000-00000-AA602
وقت تشغيل النظام 17/06/2014 23:34:21
إصدار الأنترنت إكسبلورر 11.0.9600.17126
DirectX إصدار DirectX 11
OpenGL إصدار 6.3.9600.16384 (winblue_rtm.130821-1623)
الريجستري
أقصى حجم 682 MB
الحجم الحالي 104 MB
الحالة OK
المعالج المركزي
اسم المعالج Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
اسم الكود N/A
المنتج GenuineIntel
السرعة الحالية 2200 Mhz
أقصى سرعة 2200 Mhz
Voltage 1.2V
الساعة الخارجية 100 Mhz
الرقم التسلسل BFEBFBFF000206A7
معرّف المعالج x64 Family 6 Model 42 Stepping 7
مأخذ التوصيل CPU
L1-Cache 64 KB
L2-Cache 256 KB
L3-Cache 3072 KB
اللوحة الأم
الطراز 300E4A/300E5A/300E7A
المنتج SAMSUNG ELECTRONICS CO., LTD.
الرقم التسلسل 123490EN400015
BIOS اسم Phoenix SecureCore-Tiano(tm) NB Version 2.1 01QA
BIOS منتج Phoenix Technologies Ltd.
SMBIOS إصدار 01QA
BIOS تاريخ 05/09/2011
BIOS ميزات
PCI is supported نعم
BIOS is Upgradable (Flash) نعم
BIOS shadowing is allowed نعم
Boot from CD is supported نعم
Selectable Boot is supported نعم
EDD (Enhanced Disk Drive) Specification is supported نعم
Int 5h, Print Screen Service is supported نعم
Int 9h, 8042 Keyboard services are supported نعم
Int 14h, Serial Services are supported نعم
Int 17h, printer services are supported نعم
Int 10h, CGA/Mono Video Services are supported نعم
NEC PC-98 نعم
ACPI supported نعم
USB Legacy is supported نعم
مورد الذاكرة
إجمالي الذاكرة 2.67 GB
الذاكرة المستخدمة 1.62 GB
الذاكرة الحرة 1.05 GB
استخدام الذاكرة 60%
الذاكرة الفعلية
صرف الذاكرة BANK 0
الوصف Physical Memory 0
محدد الجهاز ChannelA-DIMM0
المساحة 2.00 GB
السرعة 1333 Mhz
المنتج Hynix/Hyundai
عرض البيانات 64 bit
نوع الذاكرة Unknown
عامل النموذج SODIMM
الذاكرة الفعلية
صرف الذاكرة BANK 2
الوصف Physical Memory 2
محدد الجهاز ChannelB-DIMM0
المساحة 2.00 GB
السرعة 1333 Mhz
المنتج Hynix/Hyundai
عرض البيانات 64 bit
نوع الذاكرة Unknown
عامل النموذج SODIMM
الأقراص الصلبة
الاسم SAMSUNG HM321HI
نوع الوسائط Fixed hard disk media
الحجم الكلي 298.09 GB
نوع الواجهة IDE
عدد الأقراص 3
إجمالي الأسطوانات 38913
إجمالي الكليّة 255
إجمالي القطاعات 625137345
مجموع المسارات 9922815
المسارات لكل اسطوانة 255
بايت لكل قطاع 512
قطاعات لكل مسار 63
S.M.A.R.T دعم نعم
درجة الحرارة الحالية 0C (32F)
CD-ROM Drive
الاسم TSSTcorp CDDVDW SN-208BB
القرص E:
معدل النقل -1
الحالة OK
IDE تحكم
الاسم Standard SATA AHCI Controller
المنتج Standard SATA AHCI Controller
الحالة OK
وصلة الفيديو
الاسم Intel(R) HD Graphics 3000
معالج فيديو Intel(R) HD Graphics Family
المنتج Intel Corporation
فيديو فن العمارة VGA
DAC نوع Internal
حجم الذاكرة 1.15 GB
نوع الذاكرة Unknown
وضع الفيديو 1366 x 768 x 4294967296 colors
معدل التحديث الحالي 60 Hz
إصدار التعريف 9.17.10.3347
سجل الأحداث 29/01/2014
جهاز العرض
الاسم Generic PnP Monitor
ارتفاع الشاشة 768
عرض الشاشة 1366
الحالة OK
Ethernet
اسم المنتج Realtek PCIe GBE Family Controller
اسم الخدمة RTL8168
المنتج Realtek
MAC عنوان NULL
Wi-Fi
اسم المنتج Intel(R) Centrino(R) Wireless-N 130
اسم الخدمة NETwNs32
المنتج Intel Corporation
MAC عنوان DC:A9:71:7A:A9:3B
Local Area Connection
اسم المنتج TAP-Windows Adapter V9
اسم الخدمة tap0901
المنتج TAP-Windows Provider V9
MAC عنوان NULL
أجهزة الصوت
الاسم صوت الشاشة من Intel(R)
المنتج Intel(R) Corporation
الحالة OK
الفأرة
الاسم Samsung PS/2 Port Input Device
المنتج ELAN
الأزرار 0
الحالة OK
لوحة المفاتيح
الاسم Standard PS/2 Keyboard
الوصف Enhanced (101- or 102-key)
وظائف المفاتيح 12
الحالة OK
USB أداة تحكم
اسم المنتج Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
المنتج Intel
بروتوكول معتمد Universal Serial Bus
الحالة OK
USB أداة تحكم
اسم المنتج Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
المنتج Intel
بروتوكول معتمد Universal Serial Bus
الحالة OKhttp://apps.microsoft.com/windows/en-us/app/fifa-14/e89c9ccf-de94-45ed-9cd4-7e11d05c3da4
System requirements
OS: Windows 8
CPU: 1.8G core2duo
RAM: 1G
GPU: NVidia card 7800 GT+ with 512M+ vram
This game is not fully optimized to work with some ATI GPU cards.
Keyboard support is not available.
try to contact game manufactured, maybe your GPU doesn't meet requirement -
my new i phone 6 plus some time not connecting wifi after switching off it start and after some time gain its stop connection please advice
settings - general - reset - reset network settings.
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I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
After installing Windows 8, I am unable to download the creative cloud and the program I purchased for school.
I purchased photoshop for my computer. I updated my computer's operating system. I logged into adobe. I am unable to download the program again unless I pay again or use the trial.
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I am constantly getting a message which says "iTunes cannot run because some of it's required files are missing. Please reinstall iTunes." I've reinstalled a number of times and re-booted but it only seems to last a short time. How do I fix it?
HI daddio,
Ok some things first I need to know...Did you use Microsoft cleanup utility to clean up all those uninstalls you have done?
I hate Norton and anyone who reads my posts will know that. I have seen way too many infected PC's by Norton users. Did you try the EWIDO and AdAware scan? I see you said you read lots of posts. That is helping folks remove the malware in order to get iTunes and quicktime back to health. -
How InDesign comes to know about any changes on document, but not saved. As it shows * on the name of document when it is opened and any changes.
And after saving * symbol is get removed from the name of document. How and where indesign@ handles this?Are you just asking because you want to know, or do you have a problem you need to solve? I don't know how to write a program, but I think what your are describing is not an unusual thing for a program to do. The * tells you that changes have been made since the last save, and the program reserves a portion of memory for undo functions. I suppose a coder could tell you how it works, but I don't think it would help an average user to know, but that's just my opinion.
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Hello, i found my lost iPhone and after a while it got automatically erased from find my iPhone. How can i use it again?
Retore the device from your iCloud or iTunes backup.
iOS: How to back up and restore your content - Support - Apple - http://support.apple.com/kb/HT1766
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