I had recently changed my email address and can get into my itunes and phone fine but icloud willnot let me log in to shut it off. It has my old password. How do I update it? It will not let me delete it out.
I had recently changed my email address. I changed it through itunes but did not through icloud because I thought it would change everywhere. Now my phone is acting up andI need to reset it to factory settings and cannot because icloud wants a password. Even though I put my old password in which is correct it still will not accept it. HELP
Hello tjcornman,
Thank you for the details of the issue you are experiencing after changing your Apple ID. I recommend the following article for an issue like this:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M.
Similar Messages
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I had to recently change my email address. Everything is fine except for when I want to download an app, my old email still shows up. How can I change and/or update the new itune email address on my phone?
All apps, all paid and free apps include DRM protection which is tied to the iTunes account that was used to download the apps. You can't transfer apps downloaded with one account to another account or merge accounts.
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I recently changed my email address and need to change my icloud account on both my itunes and iphone. How do I do this without completely wiping the phone.
Also I tried to update to iOS6 and it is asking for my password under my old signin and locked me out of my phone.
What can I do?
ThanksThis explains how to change your ID: http://support.apple.com/kb/HT5621. After changing your ID you will need to go to Settings>iCloud, delete the existing account (which only deletes it from your device, not from iCloud), then sign back in with the new ID. To avoid losing photo stream photos, save them to your camera roll before deleting the existing account.
If you are signed into your account on your Mac, you will need to go to System Preferences>iCloud, sign out, then sign back in with the new ID. -
I recently changed my email address for the Apple Id and it was accepted but now when the App store comes up it still shows my old email address and no password will work. iCloud and Facetime are fine. Don't know why it stays there or how to alter it.
1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID -
I recently changed my email address and updated my password. However, when I connect my iPhone 4 it defaults to my old email address which is no longer valid. How do I get my phone to recognize my updated email address and how do I now change the iPhone 4 to recognize the new address? I wish to delete all reference to the old address. All help would be appreciated.
Hi.
Here is a procedure that should help.
1. Go to "Settings"
2. Go to "Mail, Contacts, Calendars"
3. Click the account you don't want anymore
4. Go to the bottom and click "Delete Account"
5. Confirm the deletion
6. Go back to "Mail, Contacts, Calendars" (if you're not there already)
7. Add your new account -
I recently changed my email address and updated my Apple ID name to the new address. It worked for iTunes and apps, but when I bring up iCloud, my old ID name shows. I can'tr access it to change it since my security questions don't work and when I request an email to change password, it says it sent one but I do not receive anything. Just need to klnow how to change my Applle ID on iCloud if I can't access the old one. I'm afraid if I delete the account and open a new one, I'll lose all of my calendar.
If you have 'Find My iPad' activated on the iPad it will cause this problem. You will have to contact Support for help. Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.
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TS3274 I had to change my email address and I cannot change it on my ipad
I had to change my email address and close my old one. I changed my iPad acct info., but when I try to download an application my old email address appears as my apple ID and It won't accept my new password. How can I change the old email address permanently?
Did you go to Settings>Store and sign out and then sign back in?
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I have had to change my email address/Apple ID. My iPad recognises the new detail in iTunes and iCloud but when I go into iCloud through my MacBook Air, it requests a password for the old email account which I can no longer use. There is no Option to be able to change this email/ID detail as I cannot get further than the password request. Can anyone help please - this is driving me insane?!
Go to System Preferences and click Sign Out, select Delete at all the prompts, then sign back in with the changed ID? (Your iCloud data will disappear from your Mac when you sign out and choose Delete, but will still be in iCloud. Provided you are signing back into the same account your data will reappear on your Mac when you sign back in.)
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Hi just set up fund my phone app my iPhone 5s I had to change my email address a while back it was Brian polo that's still my email address on my iTunes account but I had to change it now it's Brian Williams 294 and it will not let me set up my find my phone app what should I do
<Email Edited by Host>Are you signed into the changed iCloud ID on your phone, or it is still signed into your old ID?
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I recently changed my email address and the app store will not let me use my new email. I have my apple id under my new email address. Any Suggestions?
1. Sign out of Apple ID (Settings>iTunes and App Store>Apple ID)
2. Reboot
3. Sign in with new email address -
Can anyone help I have had to change my email address after being hacked and now I cannnot accept new terms and conditons as I keep getting a message unable to connect to server
thankyouTry deleting the account, restarting the device and signing in again.
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had to change rescue email address but the security section still uses the old address how do i correct this
1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID -
I've recently changed my email address and my apple ID but sometimes I'm still prompted to use my old apple ID and password which I don't use anymore. I can't seem to be able to delete my old Apple Id, any suggestions?
Please follow these steps in order to get it working properly again.
Please change your Apple ID back to your old email address (that you used as Apple ID before) here:http://appleid.apple.com
Then go to all your devices - iPhones, iPads, Mac etc. - ("Settings > iCloud") and delete your iCloud account from this devices (+ turn off Find My iPhone, but I guess it will ask you that anyway)
After that go back to http://appleid.apple.com sign in again, and now change your Apple ID again to your new email address.
Finally, set up your iCloud account on all your devices again.
Now, everything should working properly again. -
I RECENTLY CHANGED MY EMAIL ADDRESS, I DON'T KNOW HOW TO GET THE APPLE ID/PASSWORD CHANGED. I HAVEN'T BEEN ABLE TO UPDATE MY APPS????? THANKS!
http://lmgtfy.com/?q=change+apple+ID
Why are you YELLING AT US? Turn off your CAPS lock. -
Afternoon, due to interenet fraud I had to change my email address. Ive changed this on the computer but a struggling to change on my iphone. Ive gone into settings, icloud, account. When you go to account it wont alow me to change Apple ID email address.
Can you please help
Thank you
Katie HebblewhiteYou have to change email address here first using your computer
https://appleid.apple.com
After confirmation:
iPhone
Delete iCloud Account then set it up again with the change AppleID
Message was edited by: ckuan
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