I had to delete everything on my phone to do the update so how and I suppose to get my photos back I backed them up on aug 21 someone please help
I had to delete everything on my phone to do the update so how and I suppose to get my photos back I backed them up on aug 21 someone please help
Hello Karisma Nichole,
The article linked below details a step-by-step guide to restoring your iPhone from iTunes or iCloud backups.
Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Cheers,
Allen
Similar Messages
-
I owned an iPhone 4s a year ago before I unfortunately lost it. I have since then bought the iPhone 5 but had not plugged it in to my computer yet to download any music. I plugged in my iPhone today to my laptop and my iTunes store stated that it registered that it was a new iPhone and asked if I wanted to restore or update my new iPhone with the information that was backed up on my old one. I chose yes, that I did want to restore the old information in to my new iPhone. However, now that I did that, my new iPhone does not have any of the contacts, texts or pictures that I had already on my new iPhone.
I desperately want my information back that was lost on my new iPhone when I updated the phone. Is there any way to get those pictures and information back? I logged in to my iCloud account and it still did not help get my pictures, contacts or texts back.BarnsleyMif wrote:
I have recently updated my software on the new iPhone and when it backed up it backed up to the old iPhone
No such thing has occurred. iPhones do not backup to one another.
It is not possible to backup a different iPhone from the one being updated.
If the iPhone was restored with a backup from a different device, restore it again from the correct backup.
BarnsleyMif wrote:
how can I get all my new stuff back and stop it from happening again?
Pay attention when restoring the iPhone and select the correct backup to restore from. -
I'm trying to update my phone to the ios7 and my phone keeps telling me I don't have enough available storage... The thing is I have deleted everything from my phone and I have nothing else to get rid of... So I need to know what to do
Check for 'others' in iTunes against your iPhone.
Restore from a previous backup to reclaim some of it.
Still want more, Restore in iTunes, setup as New. -
I upgraded itunes since a pop up stated that I would have to upgrade it so it can recognize my iphone5's new software. I upgraded the itunes and now when I plug in the iphone its asking "set up as new iphone" will this delete everything on my phone? Also why is it forcing me to set up as a new iphone, why doesn't it recognize it like it did before I upgraded iTunes. I'm afaid I will lose all my apps, music, pictures etc. please help. thank you.
You are correct. Corrupted files are in the backup. If you've already restored the iPhone it has been erased and starting over is the way to go in order to eliminate the corrupted files.
Hope that helps -
I had to delete everything on my computer and install the operating system again , but I had to install Snow Leopard because it was the cd that came with the computer when I bought it. The problem is that I had already paid for the OS Lion and even had upgraded to the Mavericks . I do not think it's fair to have to pay again and I would like to upgrade my operating system without having to pay again for the same system.
Hi anatuta,
Thanks for visiting Apple Support Communities.
It sounds like you are trying to upgrade your Mac to a newer version of OS X, after completing a fresh install of Snow Leopard.
If you have already purchased and downloaded OS X Lion and Mavericks, you should be able to find these items in the Purchased section of the Mac App Store.
You may find the steps in this article helpful with finding the items:
Mac App Store: Finding your purchased apps - Apple Support
If you do not see the items in the Purchased section, they may be hidden:
Hide and unhide purchases in the Mac App Store - Apple Support
All the best,
Jeremy -
Is it possible to download IOS 8 without deleting everything on my phone?
Is it possible to download iOS 8 without deleting everything on my phone?
Yes. It is possible. Connect your iPhone with PC and start iTunes. Update your phone as iTunes guide you.
For further help you can refer to "Update your device using iTunes" section on below link:
Update your iPhone, iPad, or iPod touch iOS software
Hope it helps. Happy updating
And after completion of Update to iOS8, if you face any issue/difficulty/problem, please add to below discussion thread:
iOS 8 : Problems & Issues -
How do I get the playlists on my iphone onto the itunes on my mac without deleting everything on my phone and starting again?
Hi,
Read this user tip Recover your iTunes library from your iPod or iOS device
Does it help?
Jim -
Somehow I have deleted the system Preferences application. I had already deleted everything from the trash bend before I realized system pref. was deleted. How can I recover or get it downloaded? Everything has been transferred to my new mac pro, but would like to give this old mac to son-in-law. Can I download system preferences back into this old mac?
Sidney Jean BienvenuHow Restore Deleted or Missing OS X Components
A few of the basic OS X installed applications can be restored from the Optional Installs installer located in the Optional installs folder on your Installer DVD. However, if what you need is not there then follow the instructions below.
How to Use Pacifist to Restore Deleted or Missing OS X Components
Insert the OS X Installer DVD into the optical drive. Use a simple utility like TinkerTool to toggle invisibility so you can see invisible items. Alternatively, open the Terminal application in your Utilities folder and at the prompt enter the following:
defaults write com.apple.finder AppleShowAllFiles Yes
Press RETURN.
To turn off the display of invisible files repeat the above command substituting No for Yes.
The install packages are located in the /System/Installation/ folder on the DVD.
Download the shareware utility Pacifist. Use it to extract a fresh copy of the missing item(s) from the file archives on your OS X installation DVD. The file archives are in the /System/Installations/ folder (use Go to Folder option in the Go menu of the Finder.)
Here are Four Basic ways to use Pacifist (courtesy of George Orville.)
Drag a .pkg icon onto the Pacifist window .....proceed to step 7.
Click on “Open Package ....” and navigate to package desired and click “Open” in the open/save window.....proceed to step 7.
Insert Mac OS X installer CD and when it mounts, navigate to .... Menu->Go->Go to Folder. In the path field enter or paste ....
/Volumes/disc name/System/Installation/Packages (where disc name is the name of the CD/DVD that you inserted.)
Click on the "Go" button ..... • Drag a .pkg to Pacifist..... proceed to step 7.
The package you'll need will have to be discovered by trial and error, but for most applications you should start with the Essentials.pkg and/or Additional Essentials.pkg.
D. Insert your Mac OS X install disk 1 .... and open Pacifist.
1. In Pacifist, select "Open Mac OS X Install Packages" ... dialog may appear asking for disk 2, then disk 3 and finally disk 1 again.... {if DVD is not used)...If “Stop Loading” is selected...the procedure will stop!!!
2a. When loading is complete, a new window appears, click the triangle to display contents of each package...Select item and proceed to step 7.
2b. or click the “Find” icon in the Pacifist window and type the name of the software you need.
3. In the list that comes back, click the top most entry for the item that you want. ..... that is the one for the English language.
4. On the top of the Pacifist window, click “verify” .... you will probably be prompted for your password.
5. Enter checks for.... “verify permissions” and “verify file contents.” and click “verify” ....enter password when prompted.... you will get back output which may look like this:
20 files were scanned. 20 of 20 files were present on the hard disk. 0 of 20 files had file permissions that did not match those specified in the package. 0 of 20 files had checksums that did not match those specified in the package.
6. Click “close”. Go to step 7.
Extract or Install........
7. In the Toolbar (upper left), you now have the option to extract or install. Click a file in the lower list and those two icons will be enabled.
8. If “Extract to...” is selected.... navigate to the location where the file will be placed, select “choose”, select “extract” in new dialog that appears,authenicate , if prompted, click “OK”.
9. In the next dialog, click “Extract”.
10. If “Install” is selected... dialog will appear with the location/path of the installed software. Click “Install”
11. Type in your password, click “OK”
Pacifist will begin to extract files.
12. In steps 8/10ß.... you also have the choice to “cancel”
Notes: Pacifist may find that a file it is installing already exists on the hard disk. Pacifist will present you with an alert panel....
Stop
Leave original alone
Update .....
Default selection
Replace .... (Replace option should only be used on full install packages) -
hi i took my wifes phone and backed up on her computer , then i deleted everything from her phone and made restore from my laptop (my old phone ) , now I want to restore wifes phone back but on her itunes can't see her backup (only see mine). please help
Thanks for responding but the link seems to be relevant to Windows. Is there a similar method for Android phones?
-
Can someone please help? Recently just had my iPhone 4S reconnected. I've now waited the 24 hours that you need to wait till everything goes back to normal. However on a phone call I can hear whoever I'm calling but they can't hear me?
i had the same problem a few weeks ago and i had only had my 3g iphone for a few weeks. It was as if i was on permanent mute. I could hear others fine, but they couldn't hear me, even if i used speakerphone or even a bluetooth.
i took it to an apple store and they did a real quick test (they first did a system restore, then they took my phone and tried calling another employee). Once they validated it wasn't working, they replaced my phone quickly with no questions asked. Just make sure to back up everything on I-Tunes before you go in so that you dont lose any info. might want to do the restore before you go in, as well, otherwise you'll have to wait for them to do it at the store, which takes them 15 mins or so.
Hope this helps. -
Someone please help! I lost everything on my iphone when I tried to sync my itunes. HELP
Can I get my stuff back?
-
I have just started using WD external hard drives, I use it to save my movies and music on. On more than one occasion, when I connect it to my MacBook it erases everything I had save on the hard drive. Can someone please help me with this problem? I am super tired of having to put all of my movies and music on the hard drive just to have it erased again. The products I am using are WD 4TB My Book and 2 TB My Passport external hard drives. When it happens, there is always an icon that reads, EFI, along with the My Book icon. Thank you for your assisstance.
dwgar1322 wrote:
I have just started using WD external hard drives, I use it to save my movies and music on. On more than one occasion, when I connect it to my MacBook it erases everything I had save on the hard drive. Can someone please help me with this problem? I am super tired of having to put all of my movies and music on the hard drive just to have it erased again. The products I am using are WD 4TB My Book and 2 TB My Passport external hard drives. When it happens, there is always an icon that reads, EFI, along with the My Book icon. Thank you for your assisstance.
Yes, you have WD software installed REMOVE IT !!
WD has warned its customers about their huge mistake that their software doesnt work on Mavericks and causes data loss.
(also dont use WD drives anymore)
Read all about it here:
https://discussions.apple.com/thread/5475136?start=255&tstart=0
See their website on removing the destructive WD software here:
http://community.wd.com/t5/External-Drives-for-Mac/External-Drives-for-Mac-Exper iencing-Data-Loss-with-Maverick-OS/td-p/613775
Western Digital External Hard Drives Experiencing Data Loss On OS X Mavericks
http://www.cultofmac.com/252826/western-digital-external-hard-drives-experiencin g-data-loss-on-os-x-mavericks/ -
this u2 album doesnt wanna get deleted out of my phone i hid it from my itunes and switched off the the all music thing out of my music setting but 2 songs still in my playlist how do i permanently deleted out of my life period and for some reason it wont let me slide it to the left
To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
Delete the "songs" that do not play in your iTunes library and reimport them. -
Can someone please help i cant connect to itunes from my iphone 4 ,,i had an iphone 3 and when i got my iphone 4 i changed my email address for new itunes account and my old phone which hubby uses is changed aswell ..for some reason i cant update my apps off m iphone & in itunes via pc it will say apps are all up to date but i have 25 apps that need updating please can someone help ,, i can download a new app but i cant update existing ones ,,,
very frustrated iphone user !!Changing devices is no reason to create a new Apple ID.
All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
To update apps purchased with the old ID, you MUST sign in with that Apple ID. -
Hi there, could someone please help me, i didnt have my icloud on before my iphone 4s broke. I have always used iTunes and everything was backed up on there and now im finding it hard to restore my phone with contacts, photos etc.
Dear Tylerkeefe,
Good morning. Getting notifications that you are close to exceeding your allowance can certainly be alarming. It would be my pleasure to help put your mind at ease.
I understand you are not streaming movies, music, etc. Which these features will use a lot of data. Are you using the Mobile Hotspot on your phone. This may also cause you to exceed your data allowance quickly if you do not power if off after you are done using the feature. To turn off mobile hostpot tap settings>general>personal hotspot>off. Do you have any third party applications that you have installed that may be running a lot of data?
To ensure applications are not consistently running in the background do the following press the menu button at the bottom of your phone twice. All the open apps will then appear. Select and hold the bottom of the screen. A minus sign will then appear in the top left of each app. Select each minus sign to close out the application.
I hope the information given will help clarify what is using a lot of data on your phone. Should you have further questions or concerns, please feel free to reach out to us.
Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
Maybe you are looking for
-
How to setup an email account which has different outgoing server
I have my work email and I do not know how to set it up on my iphone, the email server is in another country and i should set it up to login to that server to send and receive my email, on outlook i can set it up by using the advace setting to put th
-
Upon startup my iMac (OSX Mavericks) has a popup (that I can't get rid of!) that says: "talagent wants to use the local items keychain." I never set this up, don't want it, and want my iMac to start up with my desktop in place and ready to work. I'
-
I'm putting together an online order form for shirts & sweatshirts. As the layout has it now, I do not have the room to put various size options (11 total) with the option to enter a quantity for each size available in a text box. Is there a way to
-
How to customize standard theme to look flat
Hi, I would like to customize Apex standard themes to flat style. Is there any way to do that? Thanks.
-
Using SAP Business content with different client number
Hi, I want to use and upload client numbers into SAP BW in an InfoObject as master data. The client number is for example with 9 figures. Can I use the SAP standard InfoObject 0Client for that or is there another one or should I define my own InfoObj