I have 2 Apple IDs but itunes store on my computer will only let me log into my old one and not the new one...HELP!
So i had an old apple id i had created to use with my ipod but never ended up syncing them. So when i got my iPhone i created a new apple ID with my new email address. Well i went to log into itunes store on my computer (PC) and it wont let me log in with my new apple ID, just the old one. I get the same message everytime i try it: "We could not complete your iTunes Store request. The iTunes store is temporarily unavailable. Please try again later." so i did try again. and again. and again. its been a few weeks now and it gives me the same message everytime. Its frusterating because everytime i sync my iPhone to my computer to backup and whatnot, all the music i bought on my phone doesnt sync and undownloads itself from my phone. What can i do??
Hello nat.weidner
Start with the article below for troubleshooting issue with connecting to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.
Similar Messages
-
I created a new library so I can use it for just my music, but now my ipod will only sync to my old library and not the new one I created, even though I'm in the new library when I open itunes. Any solutions?
The point is that there are four i product users for one computer in my house, and not everyone wants the same music on their device. Like I said before, the ipod is not syncing to the new library even though I plug it in when the new itunes library is pulled up. It keeps syncing to the old library...
-
hey guys, iv recently changed over from the 4 to the 5 and i have lost my 5. Luckily a few days ago i downloaded find my iPhone but when i log in it tracks my old phone and not the new one. I have logged in so i dont know why it wont connect. I'm really upset about lossing it, if anyone one knows how to fix the problem or another way of tracking my phone that would be great.
The iphone 5 can only be located if connected to a data or mobile network. If in Airplane mode or switched off, it can't be found.
Check this article for more info:
iCloud: Troubleshooting the Find My iPhone app -
Hi, I buy iTunes gifts card (from Netherlands),and I have Apple ID,but iTunes store not registered me ! Please help me.
Authorize the computer from the "Store" menu. You will have to use the Apple ID used to purchase the music.
-
I reset my iTunes Security Questions and when I go into the Apple Store to buy a TV Show it is still asking me the old security questions, not the new ones... How do I make iTunes ask me the new security questions?
Get prepared for some bad news, then contact iTS.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I have labeled old family photos with names that I would like to share at a family reunion via DVD. When I export the photos to make the DVD, the old photo labels are back rather than the new labels with names. Can I export the photos with the new titles?
iPhoto shows you these Titles but the Finder shows you Filenames
If you export (File -> Export) you'll get the Export dialogue. Note the option at FileName to use the Title as filename for the exported photo -
and please, I'm not computer saavy, so don't be mean...thanks!
Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
I just move to a new imac following a crash.
Is there something to do to suppress any trace from the old one in order to be able to install creative cloud on the new one ?
I got an error when trying to update CC.
Flohelps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
I have a power mac, the hard drive is struggling, I have a new hard drive ready to install, after I pull the old one and put the new one it's place and place the old one in the next slot ready to transfer data....how do I start this next step. Do I down load OS, and go to utililities...please just a step by step after hard drives in position.
Hi Susan, you must have a Mac Pro, Powermacs cannot run 10.6.x
Anyway, once you Install the new drive, you likely must Format it...
How to format your disks...
http://www.kenstone.net/fcp_homepage/partitioning_tiger.html
(To Install OSX on an IntelMac the Drive it needs the GUID Partitioning scheme mentioned at the bottom.)
Thanks to Pondini, Formatting, Partitioning, Verifying, and Repairing Disks...
http://web.me.com/pondini/AppleTips/DU.html
Then Install the OS & on first boot of the new install, after a step or two, avail yourself of Migration Assistant & Migrate everything. -
i have apple id but in this week i see this error : you must verify your payment info befor you can make purchases. please help me. i have not credit card but i buying apps with gift card. please help me
Why do you keep making multiple posts with this issue? You have now posted it three times in the last hour and have two different people helping you in two different threads!
https://discussions.apple.com/message/18606895
https://discussions.apple.com/message/18606685
This is bad internet manners. -
I have an older iPod Touch, I bought a new one and the Itunes on my computer is too old to recognize my new iPod Touch and Itunes cannot be updated. Is there a creditable software program I can use to get all my old music from my old iPod Touch to the new one? It is my understanding that the music cannot be saved onto my new iTunes, b/c I did not have iCloud. I have over 2,000 songs I just cannot part with. PLEASE PLEASE PLEASE help some how!! THANKS!
I had the same problem with my iPad, i couldn't get the newer version of itunes because the computer was too old and my iPad couldnt sync with the old itunes. I got a PC from school a few months later so that solved the problem for me. Unfortunately i don't think there would be a program to put your music on your iPod, iTunes should be the only way to transfer files to Apple devices. What operating system are you running and what version of it is it?
-
I switched from an iPhone to an LG g2, but now all my iMessages keep going to my old iPhone rather than the new one. I know the resolution to the problem is to turn off my iMessage, but I no longer have the iPhone because I sold it to the phone carrier. Question is how do I turn my iMessage off through a computer that is not a mac.
http://support.apple.com/kb/TS5185
last paragrapgh of Resolution -
I have been trying to get the full version of lightroom after using a trial version but it says something about "GB" ? And i need to log into different account or set up a new one? Please help?
I would love to give you more information but i cannot access that page again? i can add Lightroom to my cart but when i go into my cart it says there is nothing in there? I have a red bubble above "my cart" with a number 4 in it to show there is something there but there is not? It just wont let me buy anything?
-
I jus bought the new Eminem album on iTunes for £10.99 but before looking I ordered the one that's the clean version and not the swearing one!!! Is there any way I can cancel the clean 1 or give it back n get the swearing 1 instead???
I jus bought the new Eminem album on iTunes for £10.99 but before looking I ordered the one that's the clean version and not the swearing one!!! Is there any way I can cancel the clean 1 or give it back n get the swearing 1 instead???
-
My ipod reset itself it would not let me log into my old itunes account so I made a new one how can I get to all my music and stuff.
To recovery yoyr existing account:
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
If necessary:
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions
Maybe you are looking for
-
Event 5244, Excel Services Application :( on SharePoint Foundation
I am getting below error on SharePoint 2010 Foundation server which will not support Excel Service. Unexpected error when trying to access service settings in the configuration database. Make sure the proxy for this service application is a member of
-
Unable to release transport - Null predecessor activity detected
Hi all, I'm not able to release my activities for transport. I get this error in NWDS when I rightclick my activity and choose "Release": Null predecessor activity detected I tried via the cms tool. This tool returns an error message: :cms>rel -s al
-
I know it is said that you should, but can someone explain to me the benefits of having seperate domains for servers and accounts?
-
When i use Excel and add a comment to a cell "Document not saved" some times comes up. To get past this i have to delete the coment and re do it, it then some times saves. I dont know what I am doing wrong and what I am doing right because it does so
-
ITunes folder lost or can't be created
I had been using my iTunes for over a year now, until recently I downloaded a newer version of the software, hadn't installed it yet, however until 3 days ago I was able to access everything, now iTunes returns an error message saying 'The folder "iT