I have 2 Iphone 5s one apple boots up then there is a line spanning bottom of the screen 10 long vertical white lines with black backdrop the other one has a white bootloader screen with thw black apple and then goes to black screen PLEASE HELp
I have a problem both phones wont recognize firmware idk what to do with them
Make an appointment at the Genius Bar or with whoever provides iPhone support
for your location to have the iPhones evaluated.
Similar Messages
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A month or two ago my ipod nano fell and now i can not use the buttons on my ipod! Please help! I love this ipod nad I dont want to get a new one!
First thing to try is a reboot of your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
This fixes many little annoyances like this. Hope it works for you. -
Was updating my ipod touch and it was all going ok until the white apple with the bar came up and then itunes crashed out, it is still on with the white apple and i cant turn it off please help me this has been like this for 30 minutes
Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
If this does not work, try to connect again in recovery mode: http://support.apple.com/kb/HT1808 -
my phone when attached to the charger boots up reaches the password screen, i enter my password and it goes to home screen then shuts itself off and reboots. is my phone possessed or how can i fix it? can i get the data off of it even if the phone is not salvageable? thank you so much in advance for your help!
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then see Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note. Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery... -
My laptop won't turn on. It's been hours and all it's showing is a white screen with the apple sign and the loading circle. I've tried turning it on and off, nothing's working. Please help!
Will it boot up in safe mode?
http://support.apple.com/kb/ph11212
or can you enter single-user mode?
https://support.apple.com/kb/ht1492
What version of OSX are you running? -
I create a project w/iMovie and I have two problems: When I try to finalize the project iMovie crashes; when I share to DVD sometimes it crashes also; if I can successfully send it to DVD and then burn a DVD there are wavy lines on the screen. I'm uising photos in my project, not video. Help!
You can split a project in two by doing this.
1) Go to the Project Library View.
2) Select your project, and click FILE/DUPLICATE PROJECT. Give it a name like "your project name - part 1".
3) Do this again. This time name it "your project name - part 2"
4) Open Part 1 for editing. Delete everything in the second half.
5) Open Part 1 for editing. Delete everything in the first half of the project.
At the end you should have your original project, plus the same project in two parts. -
hi, I reset my iphone 3gs, and it brought an apple logo on the screen so I restored it to version 6.0 but it can not accept a sim or connect to itunes for activation.what do I do, please help me
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
I was updating google translate on my phone then the screen just black out. I thought battery went flat but after I put on charge, it's still not working. Please help!
Hello 74birdy
The article below will assist with troubleshooting your iPhone not responding.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?
I don't want to lose all my pics, songs etc
Whats my next move as I CANNOT use the ipas at the moment!!!!!!!!Your iPhone's iOS must be same or newer than the one in backups. In your case it is older so you need to update your iPhone and then recover it with backup.
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My keynote seems to be misbehaving. Me, a teacher was preparing a ppt on keynote.all of a sudden, the navigator column to my left goes black and nothing seems to move. Please help! Only 12 hours before I take class.
Hi KRKabutoZero,
Welcome to Apple Discussions
You may want to look at Knowledge Base Document #58042 on A flashing question mark appears when you start your Mac.
Do you have access to another Mac? You may want to backing up your files via Target Disk Mode (TDM) as well as running some utilities (Knowledge Base Document #58583 on How to use FireWire target disk mode.
You may want to invest in a utility like DiskWarrior from Alsoft. It is great for troubleshooting drive malfunctions.
As said before, you may also want to bring your iBook to your local Apple Store/Reseller.
Jon
Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight.. -
My wife and I have separate AppleID accounts. Ever since she updated to the iPhone 5c, for some reason when she tries to update her apps, it comes up with my AppleID and asks for my password. I cannot figure out why this happening and how to fix this. Please help!
I have had this issue lately.
I can only put it down to using the one computer to update all our IPads for me and my wife.
Some of our apps, although downloaded from both our seperate accounts on our IPads, are the same.
However after plugging her IPad into the computer when my AppleID is on ITunes, I think something strange has happened and when she then tries to update Apps on her IPad and I try on mine it now asks for the others Apple ID password.
The only way I have found to counteract this is to update an app one at a time, if that app asks for your wifes password then delete it and then reinstall it.
That has solved it for me.
Hope this helps -
Text vanishes midway typing in mail/text/notes and it goes to home screen.
Text vanishes midway typing in mail/text/notes after uptading iPhone 4 to iOS 7.1.1, and it goes to home screen.
Thanks, I just tried that, no luck. I had already tried regular power off and reboot. It just goes off randomly, sometimes after just one word or if I am lucky I am able send out a short message before it goes off. It goes off typing in any of the apps.
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Hi,I have iPhone 4.later I buy this after 30 days home button is not good! Seller shop say update software do this,this problem will fine! I update 2 times,my version is 5.1.1 now! But my home button is not good! I buy and register 8.9.2011! Please help me how I do?
Where are you and where did you get the phone? All iPhones come with a 1 year warranty from the original date of sale.
Make an appointment at the genius bar of your local Apple Store and take it in for them to have a look at. -
have iphone 3gs v 4,2.1 i want to upgrade to ios 5 i will erase all data, how can i install again the software, and now my device can not be detect to my computer? what can i do? please help me..
You can not install iOS 5. It is no longer signed by Apple. You can only install the current version of iOS. For a 3GS, that's 6.1.3.
However... if you have 4.2.1 on your phone, odds are it is not a 3GS, it is a 3G. If that's the case, you've reached the end of the road for that. It can not run anything higher than 4.2.1. -
i have two iphone wich are protected by two different password ! but when i woke up today ! i'v found that my two iphone ( iphone 5 et iphone 4 ) refuse my passwords of 4 numbers i have important data and i dont want to lose please help me ! thank you !
If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, or you don't have a backup, you will have to force it into recovery mode & restore as a new device.
See this for more info... http://support.apple.com/kb/HT1212 -
i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
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