I have 2 iphones,a iphone5 and an iphone 4s,before upgrading to ios8,i used to receive i messges on both devices,however now i can't because it asks me for a code that i can't get.By the way my iphone 4s has no sim...can i fix this?never had a proble
I have 2 iphones,one with a sim card installed and one without.Before I upgraded to ios 8 I received Imessages on both,however this is no longer possible because it asks me for a code for forward text messaging that I am unable to get.I HAVE THE SAME APPLE ID ON BOTH.Can this be fixed?
Hi mopster555,
Thanks for the question. If I understand correctly, you are not receiving messages on two iOS devices. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iOS: Troubleshooting Messages - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario
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I have an ipod A1285, I have 2,858 songs on it. The screen went black and i can barely see it now. Can apple fix this for me? Or can i get my songs off this ipod and put on a new one?
Hey BlueEyedDude,
Thanks for the question. I’m sorry to hear about your iPod nano! If you believe you have isolated the issue completely to hardware, you can learn more about servicing your device at the following link:
Apple - Support - Service Answer Center
http://www.apple.com/support/ipod/service/faq/
If you’d like to attempt some more troubleshooting tips, see this link:
iPod nano - 4th and 5th generation - Apple Support
https://www.apple.com/support/ipodnano/4th_5th_generation/
If you do decide to service your device, you’ll want to make sure all of the music and information is backed up. If you regularly sync your device with a computer, this music should be on the computer. If not, you can learn about what purchases you can transfer from the iPod to a computer:
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Thanks,
Matt M. -
Hello! I have my iPhone 5 since two weeks ago. I've neve had a problem. Today it was charged of battery but suddenly it turned off. I've try to turn on but I can't. Anybody knows what ca I do?
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data. -
Every time I try to log in to the Mac App Store, I get red words saying "An unknown error has occurred" How do I fix this?
Try deleting the cache associated wi the App Store.
Quit the App Store if it's open.
Now open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.appstore
Click Go then move the Cache.db file from the com.apple.Safari folder to the Trash.
Try the App Store. -
Photos on craig's list show up using Internet Explorer, but not with Firefox....how can I fix this?
Photos from craig's list show up on Internet Explorer but not on Firefox....how can I fix this?
Try this css for the image: https://hacks.mozilla.org/2009/06/moz-box-shadow/
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Before I updated to Yosemite, I could FaceTime other people and Message other people with the MacBook Pro apps. However, after I updated to Yosemite, they stopped working. I get "not delivered" feedback on Messages, and "call failed" on FaceTime. I made sure that both have the correct emails checked and unchecked in the settings as my iPod, and made sure that the "make calls from" or "begin new conversations from" coincide with my handheld Apple media player.
Am I not doing something? Am I doing something wrong?
Any feedback would be appreciated!
Thanks!Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Explorer.exe uses too much CPU cycles (roughly 50%)... How can I fix this?
Hi everyone,
In the last two days I have noticed a serious loss in system performance. The first thing I do when I come accross a performance issue is to make sure that I don't have any scheduled automatic scans running in the background, such as my antivirus. If they aren't, I then open the task manager and check to see what process(es) is(are) causing the performance issue based on CPU usage. I discovered that explorer.exe is now regularly using approximately 50% of my CPU power AT ALL TIMES (with fluctuations ranging from as low as 35% to as high as 99%, but 45%-55% is the most common range).
Now I thought this might have been some sort of fluke, so I rebooted several times, and in all cases I find explorer.exe continues to use this hefty amount of CPU power. This persists even if I leave the system alone (running, but not being used) for 15 minutes or more.
This is causing major performance issues with trying to run any/all other applications on the system, and even worse performance issues if I try to use explorer for something such as directory navigation, file searching, or file access.
I recently made an update to Windows (about a day before this problem arose), so I thought that might be the cause of this, so I ran a system restore to the restore point made before the install. That didn't fix the problem. Since the problem has only started in the last two days, I restored to a point three days ago. That didn't fix it either. I have since tried to restore to points 5 and 7 days old, and neither of those worked to fix this problem either.
I can use the task manager to end-task explorer.exe, and then restart it using "new task" from the file menu, and this seems to correct the problem. After doing such a "restart" of explorer.exe, the process no longer uses 50% of my CPU power, and instead uses only 0%-20% depending on what I'm doing. This, however, is not a viable long-term solution for a couple of reasons: 1) it screws up my tray icons, causing many to disappear even though their parent programs/processes are still running, and causing others to appear even though they shouldn't be there; and 2) subsequent instances of explorer.exe such as for directory navigation still have some performance problems and are prone to crashes.
I need to know how to repair or replace explorer.exe without having to format my hard drive and re-install (either from scratch or using a system recovery disc). I can try using some sort of shell replacement such as Aston, Emerge, or GeoShell, but I shouldn't have to do that.
It may be that one of my other startup applications is causing some sort of compatibility issue, but that seems unlikely since I haven't made any changes to the system, nor installed any new software other than standard windows updates.
I need help, advice, suggestions, etc., or really anything at all that I can try that might fix this problem. In the meantime, I am going to boot into safe mode to see if explorer.exe has problems even then (which would solidly indicate a corruption of explorer.exe rather than a compatibility issue or anything else).
Please help if you can. For reference, I am using an HP Pavilion dv9700 CTO Entertainment Notebook PC, running Windows Vista Home Premium 32-bit with Service Pack 1. I have an Intel Core2 Duo T9300 2.5GHz CPU and 3GB of RAM. My explorer.exe file gives the following information from the Details tab of its Properties window: file version is 6.0.6001.18000; product version is 6.0.6000.16386; file size is 2.79MB; and modification date is 1/20/2008 at 6:24pm. As far as I know, that is all correct information and does not indicate that the program file has been replaced by any sort of malicious software. I also ran a complete scan with AVG Antivirus and found no viruses or other malicious software anywhere on the system (unless you count tracking cookies).
Thank you in advance for any helpEdward Lin wrote:
I have exactly the same problem!!! And I concluded that the “AUTO CONNECT” function is the main reason of causing the CPU usage. If I uncheck the “AUTO CONNECT” from the saved wi-fi connection, then the CPU would remain claim.
But.. Still, it’s very annoying. So I formatted the hard drive and restore to the original factory condition. Initially, it was working ok. But after WINDOW UPDATES, the same problem happens again!!!!!! May this be the bug from Microsoft??
Any thought?? Any Fix? Please help!!!!
Yes, I did notice that the problem started after I did a Windows Update. I can't remember which update it was, but the strange thing about it was that I couldn't fix the problem by restoring the system to a restore point that was made BEFORE the update. Since I hadn't made any other changes to the system between when it worked and when it stopped working, I can only assume that the update caused the problem, and as such I believe it IS Microsoft's fault.
As to the Auto-Connect feature, I hadn't even thought of that, but since I use my internet ALL THE TIME, it would be really annoying to have to manually connect every boot up.
Which brings me back to the workaround. If you have Auto-Connect enabled, and you disable WLAN AutoConfig and set it to Manual in your Services interface, then reboot the system, does it solve the CPU issues? If the answer is yes, then you can do what I'm doing:
1. Go to Start, then in the search box type "task" and you should see the Task Scheduler come up as an option.
2. Open the Task Scheduler and click on "Create Task..." (by default this should be on the right-hand side of the window in the Actions pane).
3. In the General tab, give the task a name and (optionally) a description, and put a check mark in the box at the lower left that says "Run with highest privileges".
4. In the Triggers tab, add a trigger. In the new window, choose "At log on" from the dropdown box at the top, set it to run for "Any user", and then head to the advanced settings section of the window. Put a check mark in the box for "Delay task for:" and set the delay for one minute. Make sure that there is a check mark in the box for "Enabled". Then click OK.
5. In the Actions tab, add an action. In the new window, make sure that "Start a program" is selected in the drop down box at the top (should be the default choice). In the field where you specify the program to run, type in "SC". In the "Add arguments (optional):" field, type in "Start wlansvc". Then click OK.
6. Go through the other tabs to make sure you're happy with all of the other settings. The default values should be just fine, but feel free to change them if you want to. Then click OK.
7. Make sure that WLAN AutoConfig is still set to Manual.
8. Re-enable your Auto-Connect feature.
9. Reboot the system.
About 60 seconds after you log into your user account you should see a black command window flash onto the screen and then disappear again. That is your automatic task running and starting up the WLAN AutoConfig servicve. Another 30-60 seconds later and you should have access to your wireless network and the internet, and you don't have to interact with it or manually start anything. You can also try setting the task delay to 30 seconds rather than 1 minute, but on my system that wasn't a long enough delay to prevent the CPU usage issues, whereas 1 minute was sufficient. On my system, it enables the wireless before the system even finishes loading up my normal startup applications like my antivirus, so Idon't even notice a slowdown on the bootup process, let alone any wait time before I can use my internet.
This isn't a fix, and what we really need is for Microsoft to figure out what they did wrong, and fix it, but in the meantime, this works.
Good luck
On a side note: Unless Microsoft gets busy on fixing Vista so that it's backwards compatible with my old games, I'm still going to downgrade to XP (like a LOT of people have been doing for various reasons)... assuming I can find XP compatible hardware drivers anyway. Right now I can get more of my games to run under Linux than I can under Vista, despite the fact that they were programmed to run in a DirectX Windows environment only... that's simply unacceptable. -
Flash 14.0.0.145 is crashing. Using on Windows 8 PC with Firefox 31.0. How can I fix this?
Just started about a week ago. Have latest versions of Firefox and Flash plug-in. Checked all the suggestions on the support site and nothing helped. Can watch videos using Flash on IE, so appears to be a Firefox/plug-in issue.
You can check for problems with current Shockwave Flash plugin versions and try this:
*check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
See also:
*http://kb.mozillazine.org/Flash#Troubleshooting -
Ther area where the quotes used to appear is totally blank and the controls are not responsive.
Try running Firefox in [[Safe Mode]]. If it works correctly in that configuration, then one of your add-ons is the culprit.
The most likely candidate is Adblock Plus if you have it installed. If you do, click the arrow to the right of it and choose "Disable on this page" and then either hit F5, or click Reload to refresh the page.
I've uploaded a screenshot which illustrates what happens to the Global Market News ticker on another site. ABP treats it as an ad and blocks it as you can see in the lower half of the image. -
Title says it all
Hey kenth93939!
Here is an article for you about group messages that has some helpful information and troubleshooting tips for this issue:
iOS: Understanding group messaging
http://support.apple.com/kb/HT5760
The Group Messaging setting applies only to MMS messages.
Your wireless carrier may restrict the maximum number of recipients allowed in a group message with MMS.
Disabling Group Messaging has no effect on iMessage behavior. Responses to group iMessages are always sent to all recipients.
Group messaging with MMS requires an appropriate plan from your carrier for use on iPhone.
Carrier messaging rates may apply when using group messaging with MMS.
Additional Information
It is not possible to remove yourself from a group message.
To add or remove recipients, you must create a new group message conversation.
If you experience an issue with iMessage, SMS, or MMS messaging, try the steps outlined in this article.
To learn more about SMS, MMS, and iMessage see iOS: Using Messages.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
i just want to know if there is a solution for this problem.
i just want to know if there is a solution for this problem.
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I can no longer use PubMed from Firefox. It works in Safari. How can I fix this?
This is a new problem as I have been able to use PubMed via Firefox in the past. I haven't noticed any trouble with other websites while in Firefox. I can search PubMed fine while in Safari but my EndNote doesn't interface with Safari for some reason and really want to be able to use PubMed through Firefox. Is this fixable? I have the most current Firefox too.
Could you be more specific regarding what issues you are having specifically? (i.e. What you are attempting to do, what's not working etc..)
You could also use safe-mode which especially since it sounds like a compatibility issue solves most issues or identifies the source
The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that. -
putting a search option in the search box to the right of the address bar opens up the full search window but then Firefox hangs.
Your UserAgent string in Firefox is messed up by another program that you installed, and those websites don't know you are running Firefox 3.6.3 (which is what you do have installed).
[http://en.wikipedia.org/wiki/User_Agent]
type '''about:config''' in the URL bar and hit Enter
''If you see the warning, you can confirm that you want to access that page.''
Filter = '''general.useragent.'''
Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset''''',
Then restart Firefox -
I just downloaded Adobe Flash Player, but I still get the message "Adobe Flash Player out of date" and I cannot play videos. I use Mac OS X Yosemite on a MacBook Pro. How can I fix this?
1. System Preferences > Flash Player > Advanced > Delete All
Press the "Delete All" button.
Install Adobe Flash Player.
http://get.adobe.com/flashplayer/
Download it first.
The next step is important.
Click Safari in the menubar and select “Quit Safari”.
Follow the prompts and install it.
Restart computer. Relaunch Safari. -
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