I have an ipod A1285, I have 2,858 songs on it. The screen went black and i can barely see it now. Can apple fix this for me?
I have an ipod A1285, I have 2,858 songs on it. The screen went black and i can barely see it now. Can apple fix this for me? Or can i get my songs off this ipod and put on a new one?
Hey BlueEyedDude,
Thanks for the question. I’m sorry to hear about your iPod nano! If you believe you have isolated the issue completely to hardware, you can learn more about servicing your device at the following link:
Apple - Support - Service Answer Center
http://www.apple.com/support/ipod/service/faq/
If you’d like to attempt some more troubleshooting tips, see this link:
iPod nano - 4th and 5th generation - Apple Support
https://www.apple.com/support/ipodnano/4th_5th_generation/
If you do decide to service your device, you’ll want to make sure all of the music and information is backed up. If you regularly sync your device with a computer, this music should be on the computer. If not, you can learn about what purchases you can transfer from the iPod to a computer:
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Thanks,
Matt M.
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