I have a 6th generation ipod  classic and i cant restore to factory settings because of erro 1139

Please help i cant restore my ipod classic 6th generation to factory settings because of error 1139

Did you follow the instructions here:
http://support.apple.com/kb/HT4367
Pay attention to differences in power connection depending on whether or not you have AppleTV2 or AppleTV 3.
Also some microUSB leads don't seem to work - try another if you can. Disconnect superfluous USB device/hubs too if possible.
AC

Similar Messages

  • My 6th generation Ipod Classic will not eject, works fine otherwise and properly goes thru sync cycle.  A message shows files are in use and device can't be ejected.  If I close my internet browser it will eject properly every time.

      I have a new HP Pavilion running Windows 7 with lots of memory and a terabyte of storage, using iTunes 11 with a 6th generation Ipod Classic.  Have used my current iPod for years with no problem until today; when I try to eject the device iTunes stops responding, there is a delay of about 10-15 seconds until a message box pops up: "the ipod cannot be ejected as there are files in use."  It also won't eject from the windows taskbar, same type of message appears. iTunes remains unresponsive until I click "ok" on the message box. I've reset the ipod twice and disabled the "enable disk use" button for the ipod -- with no change in symptom.
      I am not certain as to the fix but am 100% sure that the problem does not occur if I close my open browser; it occurs only when I have an Internet browser open.  I experimented with Google Chrome that I normally use, and also with Internet Explorer -- when either browser is being used the ipod cannot be ejected.
      I've used iTunes 11 for about 3-4 weeks and this problem had not occurred until today.

    I have had similar issues with mine, happens mainly if I transfer songs and then decide to disconnect my iPod to listen to them with my IEMs (I use Interenet Explorer in my case and it is not neccessarely up when this happens, so I seriously doubt it is an issue conencted to the web browser). I have no patience for this so my trick is I try to eject it from iTunes, if that does not work, then I bring Windows explorer up, right mouse click on the iPod mounted drive and select Eject. It gives me the same warning but there is a third button selection called Continue. When I choose that it just disconnets the drive anyway and the iPod is finally disconnected. It seems to work each and every time I do it so this solution is fine for me. Would be intersting to see what the real root cause of this is because I started getting this problem with the newer iTunes 11.

  • I have a 4th generation ipod classic (click wheel) and it's giving me a sad ipod error as well as not mounting in itunes... I hear a clicking inside when it is connected to power but nothing is working. Help!

    I have a 4th generation ipod classic (click wheel) and it's giving me a sad ipod error as well as not mounting in itunes... I hear a clicking inside when it is connected to power but nothing is working. Help!

    You won't believe this but a friend of mine (who happens to be an Apple Genius) told me to put a towel or cloth on a sturdy countertop (I know this may sound weird) but hold the selct button (in the center) and menu part of the wheel at the same time until an Apple logo comes up on the screen and then quickly turn the ipod on it's side and wack it on the counter where the towel is so as not to damage anything cosmetically. It seems the clicking is the hard drive reader is stuck and this dislodges it. Mine works now (no clicking) and all seems to be well again. Who knew?

  • TS3218 Syncing my 6th generation Ipod Classic 160gb, I get messages saying itunes could not copy songs to the ipod; (code -50) the reason. What must I do to correct this error, please?

    Syncing my 6th generation Ipod Classic, I get loads of the same message, "Itunes could not copy songs into ipod due to error -50". The syncing then completes with only 15gb used space and 143 gb space free.
    What can I do to correct this error, please?

    See Corrupt iPod classic,
    tt2

  • I have a 3rd generation iPod Touch and just did the update to IOS 5. Now I can't connect to my Netgear wifi router. My iPhone connects fine along with all of my other laptops etc. I have the router set with WPA-PSK [TKIP] security and an access list.

    I have a 3rd generation iPod Touch and just did the update to IOS 5. Now I can't connect to my Netgear wifi router. My iPhone connects fine along with all of my other laptops etc. I have the router set with WPA-PSK [TKIP] security and an access list. I've confirmed the mac address is included on that list and that the password is correct. Under choses netwrok I select the network and it just goes into a spin. I have tried removing the password and the access list settings and it still will not complete the connection to the router thus no internet access. The routers firmware is also up to date. This thing worked fine before this update and I've already tried to restore from backup. Any ideas or is the wifi nic bad in this thing with the new apple firmware update? Any fix?

    Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.

  • I have ipod classic,80gb,i cant restorit via itunes and when i click restore i see the error1439 plz help me

    i have ipod classic,80gb,i cant restorit via itunes and when i click restore i see the error1439 plz help me.is there any software to reset it

    Hello adifromba
    Try putting your iPod Classic into Disk Mode to force a restore within iTunes to get it to show up. The steps to do that are within the first article below, I have also provided a second article for further troubleshooting if it continues to not show up.
    Putting iPod into Disk Mode
    http://support.apple.com/kb/ht1363
    iTunes: iPod not recognized in iTunes and Mac desktop
    http://support.apple.com/kb/TS1410
    Regards,
    -Norm G.

  • I have a first generation ipod shuffle and the light keeps turning from orange to green and blinking back and forth. What should I do?

    I have a first generation ipod shuffle and the light keeps turning from orange to green and blinking back and forth. What should I do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I have an 6th gen Ipod that keeps making me restore it.  How can I fix this issue

    I have a 6th gen ipod that keeps making me restore it.  It says there is another application running somewhere else.  I just want my sons brand new ipod to work without paying apple another $45.00.

    Disable any and all A/V or Security software running on your system before syncing your iPod with iTunes and see if that helps.  A simple reboot your or PC may help as well.
    If you do disable any security software, make sure to re-enable once you have finished syncing the iPod with iTunes.
    B-rock

  • I have a second generation airport express and i cant manage to extend my wifi

    I have a second generation airport express and i cant manage to extend my wifi

    So im going to need another airport express to extend my wifi wireless
    That is correct. 
    One AirPort will connect to your router with a short Ethernet cable and be configured to "create" a wireless network. 
    The second AirPort will be configured to "extend" a wireless network.

  • I can not activate my verizon iphone 4, i restored to factory settings because my iphone wouldnt update to ios6 after trying three times and now that i restored it its saying that it cant activate my phone, please help

    i can not activate my verizon iphone 4, i restored to factory settings because my iphone wouldnt update to ios6 after trying three times and now that i restored it its saying that it cant activate my phone, please help

    This is a Windows error. See this support document for help. iOS: Unknown error containing '0xE' when connecting to a Windows PC

  • I have a 2nd generation ipod touch and it wont let me download apps onto it is thir anything i can do

    When i am trying to download it says that i dont have the upto date software but when i click on the update button is says i am upto date ?
    Does anyone know if this can be fixed or if it is due to the model being old

    If you are running iOS 3.1.3, it is very likely you have a 1st generation iPod touch. That is the highest iOS version it can handle.
    Regardless, you can find plenty of apps in the iTunes store which run on older devices. Here is my favorite solution for filtering compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    And here are some things other people have suggested:
    Vintapps 3.1.3 - paid app.
    Apple Club - filter apps by iOS version.

  • I have a 4th generation ipod touch and I want to move my itunes library to a different computer, can I just download itunes or will my ipod software be too old?

    Can I just download the newest itunes and still have my 4th generation ipod work with it?

    Download iTunes on the new computer and then:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • HT4623 PLEASE HELP! I have the first generation ipod touch and cannot update the software.

    I have the first generation ipod touch with the ios 3.01. I cannot find a way to update the software because I can no longer download apps or really do anything with it. Please help.

    The 1G iPod can only go as high as 3.1.3

  • Ipod Classic 160gb firmware keeps reseting to factory settings

    Model:mc293
    Version:2.0.5
    My songs started jumping and skipping on my ipod so i tried to update it with itunes but it was the latest version, so i pressed eject and unplugged it, the ipod said i had no songs on it but in the place where you can see how much space is used i could see my music was still there.
    This problem didn't go away so i tried restoring to factory settings through itunes and after it completed the ipod rebooted, the screen flashed white and a itunes error message popped up saying the ipod was corrupt and needed to be restored! Behind itunes i noticed another window had popped up from windows saying my ipod needed to be formatted.
    I closed itunes and reformatted with the default settings and it finished fine and the memory indicater said i had 148gb free of a 148gb which is what it was meant to say, i start up itunes and i got the same message from itunes saying it is corupt and needs to be restored... so i restore it and it restarts, screen flashed white and the same message pops up along with the windows message saying it needs to be formatted.
    Here is what i have tried so far:
    Using the ipod on another computer
    Using an earlier edition of itunes
    Tried restoring the ipod with an earlier firmware version
    different usb ports/ipod connectors
    I've also tried all of the above in disk mode
    I can navigate through the ipod when its not connected with no problem but even though it is empty the memory on the ipod says 0kb free and every time the ipod restarts itself either by itunes eject or me reseting it the screen flashes white for a second and i'm back to the language selection menu and all settings have reset.
    I can also use the ipod as an external storage device with no problem.
    What is happening to my ipod and how can i fix it?
    I don't have the money to buy a new one or pay the bill to have someone look at it so any help on this would be greatly appreciated.

    Hello Sparkysun,
    Thanks for using Apple Support Communities.
    From your post, the issue appears to be indicative of a hardware issue.  The support link below explains your service options:
    Apple - Support - Service Answer Center
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
    Take care,
    Alex H.

  • I have a 6th gen ipod classic that will not turn on...

    So,
    As the title says that is what I have, however, here are more specifics and what I have done so far...
    The ipod will not power on. When I try to turn it on, the logo appears, then it seems to power cycle. Now, onto what I have tried thus far...
    I have tried the reset using the menu/center button combos several times and it just does the same thing. I have also tried to plug it into my windows 7 pc, and utilizing Itunes "restore" it. I will quickly back up and state that when I plug it in, Itunes will recognize that it is an Ipod, and display a msg saying that an ipod is plugged in that may be corrupted, please restore it. After I click the "restore" button, itunes will start to extract the s/w to restore it, then an error msg pops up and says "unknown error - 1415" - "unknown error - 1439". Now, I will say that when I plug it in and try to restore it, the first time around it gives me the 1439 code. Subsequently, it will give me the 1415 error if I try to repeat the process. I will unplug it and try again, and the same exact pattern occurs, 1439 on first attempt after plugging into itunes, and then 1415 subsequently. I have read several other forums to no avail possible solutions.
    At this point, Im feeling like the only option left is to pay a visit to my local apple store. BUT, before I do that I wanted to see if any experts might have a solution for me here! PLEASE HELP! Im using my shuffle right now, but I really want to get this classic running again! I do have screenshots of all my errors and what itunes shows me in case anyone might want that stuff. In any case, I digress...

    Thank you Bilbo! I was trying to find the instructions on how to do this, but was unable to locate them until you pointed me to it!
    After running the diag, it shows me error...
    [Device Opened]
    Error
    Menu to continue
    From the information Ive read on this occurance, my HD is shot? Is this true or likely? What would be recommended as the next step?

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