I have a first generation MacBook Air that has been refurbished via the Apple store. I installed Snow Leopard about a year ago and now, my computer wont update! It will download the updates restart my computer, but then I get an error message!

I have a first generation MacBook Air that has been refurbished via the Apple store. I installed Snow Leopard about a year ago and now, my computer wont update! It will download the updates restart my computer, but then I get an error message and the computer wont restart!

What is a error message and what do you see when it appears?
Haven't much problem with Airs around here, since they have a SSD they tend to be more reliable.
Perhaps it was a bad update, have you ran through this list of possible fixes?
Do as many as possible, starting with #1. Until the problem is resolved.
Use the boot 10.6 USB instead of the disk of course.
Step by Step to fix your Mac

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HT4972 My iPhone 4 is using 4.3.3 and I want to update to iSO 6.1. I can back it up and it starts to download it through iTunes but then I get an error message 0xE8000067. Tried all the things on the apple support site. None worked.

My iPhone 4 is using 4.3.3 and I want to update to iSO 6.1. I can back it up and it starts to download it through iTunes but then I get an error message 0xE8000067.
Tried all the things on the apple support site (checked USB port, deleted the 3 exe files in Task Manager, tried a new cable). None worked. Got the same message on my old computer.
Any ideas??

Amazing help from apple support over the phone. Restoring the computer fixed the problem.

I downloaded Elements 11 to my laptop about 3 years ago and now purchased a new computer and need to install it. How do I install Elements without purchasing it again?

I downloaded Elements 11 to my laptop about 3 years ago and now purchased a new computer and need to install it. How do I install Elements without purchasing it again?

I have Elements pulled up on my old computer, can I find it in the program?
No but if your old computer runs Windows then you can use the free Belarc Advisor software to extract the serial number from inside the computer.
Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…
Tip for future reference: when buying software, always keep your serial numbers safe and handy. Don't rely on websites, the Cloud or anyone else to retrieve them for you when you need them most. They are the single most important thing you get when you buy software and they are unique to you personally.
You can download software installers from the web any time but, without your unique serial number, you'll be stuck with using the software in trial mode.

HT1212 i lost my ipod about a year ago and now i cant remember the passcode

i lost my ipod about a year ago and now i cant remember my passcode

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

TS1496 I burnt some CD'S onto my i pod about 2 years ago, and now have a new computer, but computer is saying it doesn't recognise device, and ipod is not appearing in i tunes which i have just downloaded, please help as I'd like to put some more songs on

I burnt some CD's onto my ipod a couple of years ago and now have a new computer but it doesn't recognise my ipod, I have downloaded itunes onto pc but all my songs are not on there, can anyone help please

For Purchased iTunes Songs: Downloading past purchases from App Store, iBookstore, and iTunes Store
For Non-iTunes Songs (CDs or Third Party): How to use your iPod to move your music to a new computer
Also check: iPod: Does not appear in Windows or iTunes and Device Manager is empty
Message was edited by: keeferaf

I Purchased Adobe Creative Suite 5 Design Premium for Mac about 4 years ago and now every time i launch one of the applications it says "Trial expired"

I purchased Adobe Creative Suite 5 and Premiere Pro CS5 in late 2010 and I use the applications on a daily basis, until now. About a month ago I decided to create an adobe account and log in since it asks me every time, after i logged in the applications worked for about a day or two but on the third day i was getting an error that said trial expired on every CS5 application i opened except for Adobe Premiere Pro CS5 Adobe Bridge CS5 and Adobe Onlocation CS5, I no-longer have the original boxes with the serial numbers due to the fact that I moved about a year ago and the boxes with the serial numbers must have been accidentally thrown away (trust me i have spent hours looking for them, i opened every box i have). What can i do to get my products working again? To repurchase all of the products it will cost thousands of dollars that i don't have.
Thanks for reading!

Find your serial number quickly
Sign in, activation, or connection errors | CS5.5 and later
Contact Customer Care
Mylenium

My ipod went through the wash about two years ago and now the wifi is dimed out and wont let me turn it on. :/

okay so , my ipod is about two years old and went through the washer and dryer. no one has used it for two years because no one ever took the time to fix it, until now when my previous ipod cracked and barley works now. So i took it upon my time to fix this washed ipod and i have been able to successfully restore it and , backup, and restore backup. i have also reset the network settings, and still my wifi is dimmed out and wont let me switch it on, i have read the apple websites resolution to this problem and i have tried it and they do not seem to work as my wifi is still DIMMED out. I would like to switch over to this one because my cracked one is hard to use, but in order for me to use this one it would be very nice to have wifi so i could download apps, and when i restored and reset the ipod to act like a new one, it wont even let me sign in to my apple id because i do not have Internet, now the funny part is my wifi is working fine for my 5 family members and their phones/android tablets, i am the only one who has an apple device. please right back!!! thanks!

See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

My iphone 3GS no longer syncs with iTunes. The phone is recognised, backs up but then I get an error message: "Waiting for changes to be applied". BUT unlike other people, it doesn't stay stuck on it, instead the process closes down immediately

Hi all,
Apologies: I've just joined the community and didn't quite figure how to write a msg! Hope it works...
Anyway,
I read many posts on this annoying error message (Waiting for changes to be applied) in the last 2/3 days, but they all refer to the sync staying stuck on it.
Mine doesn't.
I read the message, then it quickly shuts down the sync and the iTunes progress bar only shows the apple...
As suggested by many, I removed voice msgs, turned off/on, tried to sync in individual stages (calendar only...) but nothing works.
I am up to date on iTunes (11.1.1.11) and have IOS 6.1.3 on my phone, to sync on a Win8 pc (all worked fine until recently).
I have had this phone for several years and it has never done this.
It worked absolutely fine, until I loaded the latest version of iTunes it seems...
Any suggestions?
Many thanks

ALSO, on the iPod under Settings>General>iTunes Sync, you may need to back out of the "iTunes Wi-fi Sync," and reopen it to get it to update.
(I use iTunes 11.1.5.5)

HT5891 how do I clear all the apps so I can see just the desktop background like in Snow Leopard all those years ago?

I used to just be able to three finger swipe up!

Sorry I wasn't quite clear,
I meant that in order to see what I have on my desktop like on startup before I use any apps, I just want to hide any apps that are running without having to actually close any. Say for example I want to open a document or movie that I know is on my desktop I could just swipe up on Snow Leopard and see them, but I don't know how to do this on Mavericks.

I need to upgrade my first generation Macbook Air to Lion OS x10. I need to install software that requires 10.7 also a java update that requires 10.7. I am currently on Snow Leopard 10.6.8 and my macbook Air 1.1 will not go up to Mountain Lion. The lion s

I need to upgrade my first generation Macbook Air 1,1 to Lion OS x10. I need to install other software that requires 10.7 also a java update that requires 10.7. I am currently on Snow Leopard 10.6.8 and my macbook Air 1.1 will not go up to Mountain Lion. The Lion software update 10.7 is no longer available from the store or downloads.
Where do I get this?
It was only released a couple of months ago.
I really feel disinfranchised already by not being able to upgrade and keep up with other software needs but to not allow me to update to my full capacity is really ridiculous.

@Jennacide wrote:
It was only released a couple of months ago.
OS Lion was released 16 months ago... in July 2011.
Lion Tech Specs > http://support.apple.com/kb/SP629
To upgrade to Lion...
Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates...
Be sure to make a Backup of your Current System Before Upgrading...
Also... Check here for compatibility of 3rd party Software you may be using...
http://roaringapps.com/apps:table

I currently run the Design and Web Premium CS6 on a first generation MacBook Air and want to buy a new MacBook Pro. How do I know whether I can install my Adobe programs onto the new computer? Because I know there is some kind of limit.

I currently run the Design and Web Premium CS6 on a first generation MacBook Air and want to buy a new MacBook Pro. How do I know whether I can install my Adobe programs onto the new computer? Because I know there is some kind of limit.
Also, I had to install the software twice on my same computer before because I had to reboot the computer. I don't know if this affects the limit.

You are allowed to have two activated installations so there should not be a problem having working installations on the two machines. If by chance you have somehow tied up two activations for the one machine you can have Adobe support help resolve that thru chat.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Trouble with slow Macbook Air. I have first generation MacBook Air and have a hard time keeping hard drive from being full. Right now, I have almost 5 gigs available, but mac is slow and I keep getting color wheel when I use Mail. Any suggestions?

Trouble with slow Macbook Air. I have first generation MacBook Air and have a hard time keeping hard drive from being full. After trashing many docs, I have almost 5 gigs available, but mac is slow and I keep getting color wheel when I use Mail. I'd like to install Lion, but now I'm afraid it will slow down my machine even further. Do I have enough free hard disc space? Is Mail problem related to free hard disc space? Thanks for your help!

7gb of free disc space is required to install Lion. Read this about how to free up disc space: http://pondini.org/OSX/DiskSpace.html. Also, advice on how to speed up your mac: http://www.maclife.com/article/feature/25_ways_speed_your_mac

Mavericks on first generation macbook air ?

I hope that OSX Mavericks will work on my first generation Macbook Air.
At the moment I am stuck with an unsatisfying OSX Lion on a great machine. Or left with the choice to go back to 10.6.8. again. Any hope for me ?

As far as I know Mountain Lion does not run on the first generation Macbook Air.
Modellname:          MacBook Air
Modell-Identifizierung:          MacBookAir1,1
Prozessortyp:          Intel Core 2 Duo
Prozessorgeschwindigkeit:          1,6 GHz
Anzahl der Prozessoren:          1
Gesamtanzahl der Kerne:          2
L2-Cache:          4 MB
Speicher:          2 GB
Busgeschwindigkeit:          800 MHz
Boot-ROM-Version:          MBA11.00BB.B03

HT1766 I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work

I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.

If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades.

Can I download Mavericks on my first generation Macbook Air?

I need to know if I can download Mavericks on my first generation Macbook Air?

See 10.9 System Requirements > OS X Mavericks: System Requirements
MacBook Air (Late 2008 or later)

I have a first generation MacBook Air that has been refurbished via the Apple store. I installed Snow Leopard about a year ago and now, my computer wont update! It will download the updates restart my computer, but then I get an error message!

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