I have a full subscription to CC but since this morning i have only access to PhotoShop and Illustrator
I have a full subscription to CC but since this morning i have only access to PhotoShop and Illustrator all other apps are in "test it" mode, it's not a payment problem since the next payment will be in june 7th. Seems Adobe has no services to call on the WE but i need to work!!!!!
What can i do ?
nee..d hel...p x_X
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
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I just paid the $9,99 a month to have access to Photoshop and lightroom. I am having trouble installing the programs and when I installed on Photoshop it said "trial"- this isn't suppose to be a trial but a resource I pay for monthly for a year right?
What turns the trial into the live software is signing in. If you sign in with the Adobe ID that has the subscription, the trial becomes live. First check your account on Adobe.com to make sure that the subscription is live.
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I want to upgrade my account to include illustrator but do not want to pay full price for both photoshop and illustrator. How can I accomplish this?
Photography plan is $9.99 and any added single subscription is $19.99
Cloud Plans https://creative.adobe.com/plans -
buy photoshop and illustrator adobe on the page but I have to reset my mac, mac reset after as I can re-download the software by which already pay?
If you are able to you should sign out using the Cloud manager program before you reset. YOu will be able to download again after the rest if you need to.
Creative Cloud Help / Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/ -
I have an Ipod touch. Since this morning I am not able to open any of my purchased apps. The screen briefly flashes but the apps don't start. Can anyone help?
- Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then download/install new app.
- iOS: Troubleshooting applications purchased from the App Store -
I had previously installed, used, and then deleted the Photoshop and Illustrator CS6 trials. I recently subscribed to the Creative Cloud, but when I try to install Photoshop and Illustrator from the Adobe Application Manager, it just says they are "Up to Date," but I can't find them anywhere on the Mac or the Applications folder like they used to be.
Do I need to delete a file or folder somewhere else for the App Manager to realize I don't have them installed anymore?
Thank you for your help.
I am currently running OS X, 10.8.2, 2.5 GHz Intel Core i5 with 4GB RAM.Run the Adobe Cleaner Tool then try downloading via the AAM again.
http://www.adobe.com/support/contact/cscleanertool.html -
My iPhone 4s. Keeps coming up sim invalid, I have to keep restarting my phone but doesn't help, it's only 5 days old and I'm fed up now with it now! Any solutions please?
There is obviously something not right... But to determine what the issue is, it needs to be looked at...
And the Apple Store would probably be the best place...
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I have a one year subscription... since this morning all my apps are in trial mode???
Chat Now button near the bottom for Activation and Deactivation
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Asked to sign in after paying
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html -
My adobe photoshop and illustrator aren't opening; this message appears "Adobe Application Manager, required to start your trial, is missing or damaged." even though I already have application manager? help please
I am using MAC OS
ps: I already tried these solutions and none of them have worked
-delete adobe manager and download it again
-use the adobe cleaning tool
-delete photoshop and illustrator and re download them
-updated my OSA chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I didn't mean to get two Cloud accounts and I need to figure out how to get the serial numbers for Photoshop and Illustrator so that I can use them. Any help at all would be greatly appreciated. I'm working on a couple of logos, so I could really use the help soon. Thanks!
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing -
Can I switch from the full creative cloud package to just photoshop and illustrator.
I bought the full creative cloud package for my girlfriend as a Christmas present, but she only uses photoshop and illustrator. Can I switch plans?
garethCancel the full plan and buy the photography package and a single subscription to illustrator
DO contact Adobe so you don't have to pay a cancellation fee
This is an open forum, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
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