I have a hp officejet pro 8500a plus. can i print in all black when the other ink colors are out?

i'd like to find out if there is a way i can still in black if i have one color cartridge empty

This model has separate ink supplies and printheads. Ink is required in all the colors to keep the printheads and plumbing from clogging. See this page for information on how ink is used.
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HP Officejet pro 8500A plus can not print from ethernet connect computer

Setup:
HP Officjet Pro 8500A Plus connected to a netgear wireless router using wired ethernet.
Desktop with windows7 connected to the same netgear wireless router using wired ethernet.
Can print from other computers connected to the the wireless router using wifi but can not print from this desktop connected using the wired ethernet.
Can not print from the Windows7 PC which is connected to router over wired Ethernet. Printer is connected to the same router using wired Ethernet. Other notebook connected to the router over wireless prints.
Windows7 device & Printerhows printer is ok.
Once a job is sent to printer, show status printing for a while after the status will show error.
Now the status shows error
HP Print and Scan doctors shows printer ok.
But if you try to print the test page, unable to communicate to printer error comes.
Tool box can read all information about the printer

Please reload the drivers and software on the Win7 PC. Reconfigure and try again.
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HP Officejet Pro 8500A Plus - Magenta Not Printing

I have an HP Officejet Pro 8500A Plus (A910), Model number CM756A, Serial number: [Moderator edited Serial Number] that is not printing magenta.
Firmware version: LRP1FN1231AR. Service ID 21057. IK Number 658.
Software version: 028.000.1315.000. Printer Driver version: 09.84.00.1189
The Printhead Status for all cartridges reports as "Good" in the Self Test Diagnostic Page.
I have run a Print Quality Diagnostics and in Test Pattern 2 there is no red/magenta colored block appearing.
I did not have any alert for low print quantity, however I replaced the Magenta inkcartridge with an HP Officejet 940XL new magenta ink cartridge (HP genuine) and still there is no Magenta printing.
When I open the ink cartridge holder, the printer shows HP Model: A910g, HP Ink Cartridge 940.
I have gone through this exercise several times, however the latest Magenta ink cartridge that I removed from the printer prior to replacing had the following information on it: C4908A, 2016/05/22. The newest cartridge I put in has a September 2017 expiration date (part number C4908A).
I am not getting any error messages or anything, there is just no Magenta being printed.
First - I would like to know how to fix this issue with the HP printer.
Second - is there anyway to get a refund for the ink cartridges I have had to use (and waste) trying to resolve this problem.
Thank you.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
RnRMusicMan
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Officejet Pro 8500A Plus can't scan to e-mail

I have an Officejet Pro 8500A Plus and Windows 7 32-bit OS and using Outlook 2010. I'm trying to scan to e-mail and am having no luck. From the printer interface I choose SCAN --> COMPUTER --> (MyComputer) --> E-MAIL AS PDF. It performs the scan, but then on my computer, I get the following error:
"The HP Scan application is unable to open your e-mail application and/or cannot attach the scan to a new email. Please check your email configuration and try again."
I've checked the configuration in CONTROL PANEL --> DEFAULT PROGRAMS --> SET YOUR DEFAULT PROGRAMS. I made sure that I selected Microsoft Outlook and clicked Choose Defaults For This Program. I then selected all Extenstions and Protocols and still no luck.
Has anyone else had this problem and found a solution? Thanks. You may be wondering why I don't just use the Scan to Email instead of scan to computer. Well, unless there's a way to import all 400+ contacts from my Outlook to the address book in the scanner, this is the fastest way for me to scan an item and send it as an e-mail to various people.
Thanks.

How do I scan a document and then be able to email it to someone on my HP Officejet Pro 8500a Plus

My HP OfficeJet Pro 8500a Plus won't print. Paused queue cannot resume. 'Doctor' fails to solve.

As a Windows 7 Admin user I can print to the HP OfficeJet Pro 8500a Plus but other users cannot. Their prints go into the 'Print Queue' and neither Resume or Restart will work. Resume merely deletes it from the queue and Restart does nothing.
Print and Scan Doctor doesn't resolve the problem. It refers to the 'stuck queue' and restarts the computer. Even then it does nothing to solve the problem.
There appear to be many instances of this problem on searching the Internet, most suggesting highly complex solutions. Surely it shouldn't be that difficult to solve.

It sounds like it could be a permissions user since the admin account has no issue printing to it.
Are the other users printing from the same computer, but different accounts or are they printing to the networked printer from different computers?
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Mac os 10.6.8 & hp officejet pro 8500a plus (910g) stopped printing wirelessly.

hp officejet pro 8500a plus (910g) prints from mac os 10.6.8 with a usb, but stopped printing wirelessly
HP Network Configuration Page states Network Status: ready and Active Connection Type: Wireless
Wireless Network Test Report - looks A-O.K.
Turned off modem, printer and laptop & restarted modem, printer, laptop computer
Seems that the computer can't "find" the printer, maybe.
Any suggestions would be appreciated!

If you open System Preferences --> Print & Fax and click the "+" symbol at the bottom of the printer list on the side, you should get an "Add Printer" dialog window to pop open. Is your printer visible in that window?
If not, try printing a configuration report from the printer, to get the IP address your printer currently has. If you type that number into your web browser of choice (Safari, Firefox, etc.), does the printer's "embedded web server" page load?
If so, you could set up the printer on your Mac using the IP address in the "Add Printer" dialog. To do that, you select "IP" at the top of the window rather than "Default" (which is a discovery list), and paste the IP address into the "Address" field. If the printer is available, it should pick the model automatically.
Cheers,
dot11
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I have a Hp Officejet Pro 8500A plus. Installed a wifi ampl, cannnot connect my pc tot the printer

Since I installed a wifi amplifier in my house my laptop can not connect to the printer anymore, even though it says it is connected, when I start to print it says it is not connected.
I tried a lot. Shutting down the printer, put the driver of the printer again on my laptop etc.
Any suggestions

Hey there @dapperedottie , welcome to the forums
I read your post about how your wifi amplifier is not allowing you to connect the printer. I have a video about extending wireless network range that might help.
Here's the video:
Good luck
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Hp officeJet Pro 8500A plus - can't scan to PDF

Hello
After scanning from the upper tray (using the web service) I get - "failed to load PDF document".
If I scan from the inner plate to Jpeg it works fine.
What should I do to fix that ?
Thanks
Ofer

Thank you Ofer,
I have some suggestions for you, to hopefully have you scanning again!
Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer.
Try scanning again.
If that does not help, try Uninstalling the Printer Software, restart the PC and reinstall the printer's Full Feature Driver, here: HP Officejet Pro Full Feature Software and Driver
Try scanning again through Web Scan, and also try scanning through the printer software that would be installed on your desktop.
Let me know how you make out!
Have a great Monday
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HP Officejet Pro 8500A Plus will not print

My 2 month old printer will not print unless I open and close the print cartridge door. The printer screen says it is printing, but nothing happens. I have followed all of the steps on line, but nothing works. Anyone else have this problem?

Does your printer display "Printing..." on the control panel, but never prints?
I had such a problem. The only way I could get mine to print was to unplug the power cord and plug it back in.
I found the problem was an "expired" ink cartridge. I replaced the cartridge with a new one and the problem went away. Check your ink cartridge statuses by using the Control Panel functions. If you see one that is expired (my panel displays a yellow exclamation mark on that cartridge's icon), try replacing it and see if the problem goes away.
My problem occurred whenever the printer went into "standby" mode. I think when it wakes up it checks the cartridges and when the firmware finds an expired cartridge it locks up. Just an educated guess.
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HP Officejet Pro 8500A Plus- Does not print; requires power off/on to reset.

I've spend a month trying to resolve this issue. When printing wirelessly, documents hang in the queue and never print. When the printer power is cycled off then on, documents will print wirelessly, but only for a temporary period of undetermined time. The next time I use the computer the problem is repeated. I have uninstalled and reinstalled the software several times. Running the HP Print and Scan doctor indicates everything is fine. It isn't. Your expertise is appreciated.
This question was solved.
View Solution.

Download and run this: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03286146&cc=us&dlc=en&lc=en
What does it say?
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Have an iPad 3. Have an HP Officejet Pro 8600. Can not print.

Have an iPad 3. I can not print, but was able to print from my wife's iPad 3. Have printed as early as last Thursday. 4/18/2013. Why not now?

Perhaps a firmware update for the printer if one is available? Many times rebooting/restarting everything will do the trick, but obviously that did not work for you.
Did you reboot the iPad by holding down on the sleep and home buttons until the Apple logo appears on the screen?
The other thing that you might considers is to reset all settings. Settings>General>Reset>Reset all settings. That will reset the iPad to factory defaults for all of the iPad settings. It will not delete any data but it will be time consuming to set all of the device settings back to where you had them. I know, because I have done it.

Booklet printing hp officejet pro 8500a plus

I have a HP Officejet Pro 8500A Plus and run Win 7 64-bit and MS Office 2010 Pro. I can print booklet format from PDF documents, but not from Word. In Word, when selecting [Print Properties], I can choose [booklet], but once I click on OK, this setting is discarded and defaults back to full page double-sided printing. How can I fix this? I have tried it with a different printer and it then works from Word, suggesting that the problem probably lies with the printer driver.

NOTE: The printer driver does not support manual duplexing. Two-sided printing requires an HP Automatic Two-sided Printing Accessory to be installed on the device
found online in user guide I am researching to find a printer that can do booklet printing

Alignment failure - HP Officejet Pro 8500A Plus

I have an HP Officejet Pro 8500A Plus all-in-one printer. The printheads failed and I bought authentic HP printheads (two), installed them and I still get the alignment failure error. The print quality is excellent on all quality and alignment reports that I have printed. What is the problem and what is the solution?
Craigranderson

Hi craigranderson, and welcome to the HP Forums.
I see you are experiencing an alignment failure. I would like to try and help.
I would suggest performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend following the steps in this document on an 'Alignment failed' Error Message Displays on the All-in-One.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums.
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Why can't I print to my HP OfficeJet Pro 8500A Plus All-in-One from my wired PC?

I have an HP OfficeJet Pro 8500A Plus All-in-One on my network. My router is wireless, which several of my devices (laptops, ipads, etc.) use to get an internet connection, but I have one desktop PC that is actually wired to the router via ethernet cable. For some reason, when I attempt to print to the 8500 from the wired PC, the doc just sits in the que, eventally registering as an 'error'. But all of my wirelss devices can print to it just fine.
Oddly, this is somewhat of an intermittent issue, as I have printed successfully from this PC before, but I can't right now. I'll also throw this in: I have at times, plugged an ethernet cable into my wireless-capable laptop and had the same issue. But then I just unplug the calbe, reboot, and turn on wireless, and can print without any issues ... so I suspect it has something to do with the fact that the PC is wired to the router.
Don't know if this has anytthing to do with it, but my wireless network is called 'FrogNet', but my wired PC doesn't see 'FrogNet' like all my wireless devices do. It just indicates that this is part of a generic network. Ideas? (All computers run Win7.)

Hi pulind,
Run the diagnostic utility from Message 2 of 5
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HP Officejet Pro 8500A Plus (Error E0060)

I have a HP Officejet Pro 8500A Plus and when I power it up it shows the HP logo on the screen then the paper feed starts to run then it stops and I get a message saying "Unable to send or recieve fax" then it says Error E0060. Then the another message saying to turn the power off then on again and the screen flashes. Now the printer isn't connected to the computer and I have not put any paper in it. I would like to know what is wrong with it. What do I need to fix it, and how much would it cost to get this lovely printer fixed?

Hi Rossainz, I don't know that I can answer 'what is wrong with it', but I would be happy to help you figure it out and better yet, resolve the issue. Let's first try leaving the printer on and unplugging the power cable out of the back. Leave it unplugged for a full minute during which time you can hold down the power button for just a few seconds to help release and build up power, then plug the power cable back in. If the issue persists, please let me know and we will see what other solutions might do the trick.

I have a hp officejet pro 8500a plus. can i print in all black when the other ink colors are out?

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