I have a ipod from a friend for a replacement. I cracked the screen after still using it I lost total power to turn it back on.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price

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I have been given a second hand ipod from a friend for my 3 year old but I am unable to sync it to my itunes account. Can anyone help?

I have been given an old ipod classic from a friend at work for my 3 year old to have to listen to her Disney songs on. I have tried but I can't get it to sync to my iTunes at all. The computer recognises that there is a device there but it won't link up. I have changed cables as I wasn't using an apple one but I managed to find one. I have tried factory resets and still not further forward. Can anyone help me?

Thank you for using the Apple Support Communities
From what I understand is that the device will show up in iTunes but it will not allow you to synchronize media over to the device even after you reset the device. When you say you reset the device, do you mean you restored the device in iTunes? What error message you are getting when attempting to synchronize media?

About a week ago, water got into my headphone jack of my IPhone 4s and it was working fine for a few hours but all of a sudden the screen went black and I can't turn it back on. I put my phone in rice for a few days but the screen is still black.

However, I took some screenshots and when I went to upload the pictures to my Mac, the screenshots uploaded. So I believe my phone still is working but the screen is just not turning on. I tried holding down the home and top button for ten seconds, even longer, but nothing occurred. I am hoping to find a possible solution so I do not have to buy a new phone. Thank you!

The backlight burned out from getting it wet. You will have to replace the screen at a 3rd party shop, buy a screen and replace it yourself, or make a Genius Bar appointment at your nearest Apple Store and do an out-of-warranty replacement for $199 USD.

Ipod touch 4th gen won't show anything on the screen after "reset all settings" option??

okay, here's the situation.
1. I DID NOT under ANY CIRCUMSTANCE Jailbreak this iPod. in fact, the iPod was FULLY reformatted, and had a whole new library put on it prior to the malfunction.
2. the iPod WAS FULLY WORKING BEFORE i selected the "Reset all settings" Option from the Privacy menu
3. I have tried ALL of the reset steps, including, but not limited to; DFU mode, Force reset, Hard reset, Hard reset, Force-into-itunes, and the like.
So, knowing that I HAVE NOT jailbroken this iPod, and I have tried EVERYTHING tio fix it, what might the problem be? please, someone help ASAP.
Brandon.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1212 got an ipod from a friend and tryed to start it up and it is stuck in the connect to itunes screen and it will not pop up on itunes all in all it says i have to enter my password but i cant because its in the connet to itunes screen. help please!!!

i got an ipod from a friend and i tryed to start it up and it is stuck on the connect to itunes screen, it wont even pop up on itunes it says i have to put in my password to continue but i cant because it is stuck please help me!!!!!!!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My iPod 4th gen has been broken for at least 2 years, the screen is broken so it won't spence me touching it but it still turns on, I have heaps of photos and vidios I would like to look at but my laptop is inked it to broke, I also have a pass code on it

My iPod 4th gen has been broken for at least 2 years, the screen is broken so it won't sense me touching it but it still turns on, I have heaps of photos and vidios I would like to look at but my laptop that it was synced to is broke, I also have a pass code on my ipod. Is there anything I can do!

Photos
- If they are in an iPod backup then restore another iPod, iPhne or iPad from that backup. See the restore topic of:
iOS: How to back up
- Maybe from the restored iPod via
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
-iPod touch Deleted Photo Recovery Tips You Should Know
To restore the iPod:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
You can also contact a Data Recovery Company

I have purchased apps for my ipod touch and they are not loading properly. They appear on the screen, however when I touch them, they do not load and bounce back to the main screen. Any suggestions on how to fix?

I have purchased apps for my ipod touch and they are not loading properly. They appear on the screen, but when you touch them, they do not open and bounce back to the main screen. Any ideas on how to fix?

Try the basics from the manual:
restart.
reset.
restore.
iPod touch User Guide (For iOS 4.3 Software)

HT4314 I have two ipods in my house that were set up under the same email. I have since assigned two different emails. How can I change the game center account so that is not shared by both ipods because it is for two different users and they are not ha

I have two ipods in my house that were set up under the same email. I have since assigned two different emails. How can I change the game center account so that is not shared by both ipods because it is for two different users and they are not happy?

By "game center account", do you mean Apple ID?
If so, you can change it.
1. Tap settings and navigate to iTunes and App Stores
2. Tap "Apple ID" and then tap "Sign Out"
3. Log in with a different ID.

I have just transferred my iTunes library from a hard drive previously connected to a windows laptop to a MacBook Pro and now all my options for editing info are greyed out. I have seen the answers if still using windows but could find a similar situation

I have just transferred my iTunes library from a hard drive previously connected to a windows laptop to a MacBook Pro and now all my options for editing info are greyed out. I have seen the answers if still using windows but could find a similar situation to this one.

Eels290776 wrote:
if my external hard drive is not connected to either of my machines, and I download something onto my iMac and then something different onto my Macbook, where are my machines going to be storing the new downloaded media
when the drive is not connected, +iTunes media folder location+ will default back to <MacintoshHD>/users/<yourname>/music/iTunes/iTunes music (or media)
and when I next connect the external hard drive how will I easily get the newly downloaded media onto the external HD
you'd have to point +iTunes media folder location+ back to the external via preferences > advanced > iTunes media folder location, then file > library, organize library > consolidate files
and essentially, to have it easily readable on both machines?
in that case it might be best to copy the entire iTunes folder to the external. then, on each machine, launch iTunes while pressing option on your keyboard. when prompted, click on +choose library+ and navigate to the iTunes folder on the external.
note only one iTunes can access the iTunes library @ a time !
also, make sure the external is mounted on either machine before launching iTunes.
JGG

HT4009 I have purchased items from CityVille and they are not available in the App although my card has been charged for the purchases.

I have purchased items from CityVille and they are not available in the App although my card has been charged for the purchases. I also have an email receipt with the purchase. Can you please tell me how to resolve this issue?

iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919

Putting new music on my iPOD from a friends computer

How can I put new music on my iPOD from a friends computer
and still keep the exisitng music on the iPOD?
Is this possible??

possible but illegal

How I can set up the DynDns inside the Time capsule, or only with the Time capsule I have external access from a PC for ex.?

How I can set up the DynDns inside the Time capsule, or only with the Time capsule I have external access from a PC for ex.?

MobileMe service is finished.. to get remote access to the Mac or TC you use iCloud account.. but that is for files.. not to access web cams.
Without dyndns client in the TC, you can perhaps run dyndns on the computer or video recorder..many of these will have clients built into them.
Even better get a static Public IP from your ISP.. that is the correct professional way to do it.
Or you can use whatever broadband modem you have and remove the TC as the main router.. simply bridge it. Use your adsl router for connection. Almost all adsl have built in dyndns.
Sorry your language is very hard to follow.. and I am sure you are finding my answers similarly difficult.
Basically the TC is about the hardest device to setup because it is lacking important networking functions.
Get a vpn router and use vpn connection is far superior to any other method. But you cannot do it with TC.

HT201269 I'm updating from my iPhone 4 to the iPhone 5 and have been 'restoring' for 2 hours now and the progress bar still states I hae 6 hours remaining. Will it really take this long? How long should a restore take? It's a 32gb device. Thanks.

I'm updating from my iPhone 4 to the iPhone 5 and have been 'restoring' for 2 hours now and the progress bar still states I hae 6 hours remaining. Will it really take this long? How long should a restore take? It's a 32gb device. Thanks.

I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems.

I have an iPod Nano 6th Generation for just over three months and the down volume button is sticking. Does anyone have a recommendation for resolving?

I have an iPod Nano 6th Generation for just over three months and the down volume button is sticking. Does anyone have a recommendation for resolving?

Dont buy this model again, this is the most common problem and i have gone through 4 of these 6th gen nanos all with the same problem. You can find youtube videos that show you how to fix it yourself but you run the risk of breaking your ipod, also opening the ipod voids any warrently.

I have an Ipod Touch and i have had it for about 3 years now, the screen has smashed just now and i was wondering if anyone knew how much it will be to replace the screen? I cant afford to buy a new ipod so I just want to replace the screen?

I have an Ipod Touch and i have had it for about 3 years now, the screen has smashed just now and i was wondering if anyone knew how much it will be to replace the screen? I cant afford to buy a new ipod so I just want to replace the screen? Can anyone help me?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

I have a ipod from a friend for a replacement. I cracked the screen after still using it I lost total power to turn it back on.

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