I have a Mac book pro, 15" that I bought 4 years a go, the logic board has died, what recoarse do I have with Apple regarding a product that should last years
I have a 15" Macbook that I bought in late 2007, which is just 4 years old Since then the battery wont hold a descent charge, the screen had to be changed and now the logic board has died. plus there is an issue with the video card for that same model. I would expect a product that carries the Apple brand to last longer. They are not cheap to buy and its some thing that I cant afford to replace every few years. Does any body think that Apple has an obligation to do the right thing or am I expecting too much.
Four years is a pretty typical lifespan for a battery (and for a computer in general).
Does any body think that Apple has an obligation to do the right thing or am I expecting too much.
You are expecting too much.
Similar Messages
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i have a mac book pro and a i-pad 2. both of the devices have the same apple id and same mailing adress. if i want to make a face-time call from my mac book to i-pad 2. how can i do that?
You have to add another email address on one of the two devices that you can use as the "You can be reached for FaceTime at" contact address and then remove/uncheck the Apple ID email address as the contact address on that device. The way you are currently setup is like to trying to call yourself on your on phone - from your own phone.
Using the iPad as the example go to Settings>FaceTime>You can be reached for FaceTime at>Add another email address. Then add a working email address in the next window. Apple will verify the email. Go to the inbox of that email account, read and respond to Apple's email in order to complete the verification process.
Go back to Settings>FaceTime>Uncheck the Apple ID email address and make sure that the new email address is checked/selected (you will see it being verified again) and that new email address will be your contact address for the iPad. -
selling my old mac book pro. I need to delete everything on the hard drive. any ideas ?I do not have the boot disks.
If the Mac came w/system DVDs, you will need to obtain them prior to selling.
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html Another resource: International Support Phone #s.
What to do before selling or giving away your Mac
Preparing an old Mac for sale
How to prepare your Mac for sale -
I've just purchased a mac book pro. It has crashed and won't boot. The keyboard doesn't function and i have no install disc for the original os. What can i do?
fuuunkdat wrote:
it said: the volume macintosh could not be repaired.
This suggests that your HDD may be corrupt. In order to try and repair it, we must get into the recovery partition or use the original installation disks. Try and start your MBP using COMMAND R.
http://www.apple.com/osx/recovery/
If that works, note the 4 option menu. Select Disk Utility>First Aid and verify and repair the disk.
If COMMAND R fails, try OPTION COMMAND R. If that works, try the same as above with Disk Utility.
If neither works, it suggests that your MBP came with Snow Leopard. You will need replacement disks which can be ordered from Apple customer service. Have the serial number of the MBP handy and there is a charge.
Ciao. -
i am in kl based
can i get something for my old mac book pro ?
and if yes where ?
thx wernerI sold my old one on eBay and got a fair price for it. Apple Stores don't take trade-ins.
Regards,
Clinton -
I have a mac book pro but I'm sing some keys from the keyboard
How can't I get my Keyboard replace?
Hi. Are you saying that you are missing some keys on the MBP? If the keys are missing, but the keyboard works ,then all you need is the missing keys. If you know what keys are missing you can buy them on Ebay and replace them Look at or look up keyboard for your MBP and write down what keys you need. Here is a link that shows how this is done. http://www.insidemylaptop.com/how-to-repair-damaged-key-on-macbook-pro-keyboard/ This most likely cheaper than replacing the entire keyboard.
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Hello i am a bit of a novice and need help to bring my MacBookPro up to date. How do i find the relevant updates/upgrades i need, as the software finder, constantly stops a short time after trying to look for updates. The following messege pops up "network error has occured:timed out. (-1001) network problem. Meanwhile i am still connected to the internet?..... HELP!!!!
your only option is to look for Leopard on ebay, ensure they are "retail" discs, dont get they grey coloured disc set as they are for specific machines
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Any body had similar problem, can I fix it?
A flashing question mark or globe appears when you start your Mac
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HT3775 I have a mac book pro and I can not open an MP4 file, this is disheartening
I can not play an MP4 file on my laptop and I have a mac book pro 13inch which I bought in 2012
That's weird. Do you have Quicktime or iTunes installed? Or any media program?
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i have a mac book pro, an ipad and an iphone. i have an icloud account that allows my iPad and imac to sync. but my mac book only has a connection to 'mobile me'. how can i include my macbook with my other devices? help! thanks
You need OSX 10.7.2 or higher in order to access icloud. The mobile me account is now defunct (it closed down more than a year ago).
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I have a mac book pro that i bought in late 2009. My current software is snow leopard version 10.5.8. I would like to get the new lion operating system but I cant without first getting the latest version of snow leopard. however when I go to update my software it doesnt show that any update is available.
10.5.8 is Leopard, not Snow Leopard. You need the Snow Leopard DVD;
You can get it only by phone now from Apple.
In the US, call 1-800-MY-APPLE and ask for a sales assistant. Last quoted price was $19.99 for the single-user and $29.99 for the family licence.
For other countries, check here; http://support.apple.com/kb/HE57
Don't forget to ask for Sales; the tech support guys can't help.
If you want Lion, rather than Mountain Lion, the same Sales team can give you a download code to use at the Mac AppStore.
To get the App Store, you need to update your new Snow Leopard from 10.6.3 (which is the version on the installer) to 10.6.8 with the combo update; http://support.apple.com/kb/DL1399
Be warned that the upgrades will render a lot of older software unusable, and will need new drivers for printers and scanners in all likelihood. -
I have my Mac Book Pro with the OS Yesomite since a month and I am feeling that my mac is getting slower than before a month. I want to install OS Lion on my mac. I think i have a DVD of OS Lion which comes when i bougnt Mac laptop in 2011. Should i install OS Lion? What wil happen if i install OS Lion, do i lost my Applications or ...????
Hi, the last install dvd that came out for mac's was Snow Leopard,10.6.3. Lion is a download from apple. You cannot just install it over Yosemite. You would have to backup your drive to save files you want and do a clean install. You might want to look into getting more memory. You can run 8 Gig"s of memory on your Macbook Pro.If your Macbook Pro is getting really slow you might want to download EtreCheck and then post the results here.http://www.etresoft.com/etrecheck Check out this article. http://support.apple.com/kb/PH19031
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I have a mac book pro 9,2, with intel corei5, 2.5 GHz., 1 processor, 2 cores, L2 cache (per core) 256KB, L3 Cache: 3MB, Memory 4GB, Boot Rom Version MBP91.00D3.BO8
System Software Version : OS X 10.9.5 (13F34)
Kernal Version: Darwin 13.4.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Secure Virtual Memory: Enabled
Regarding the Macintosh Hard Drive:
Available space 208G.66GB , Capacity 499.25GB
Intel 7 Series Chipset, Link speed 6 Gigabit
Apple HDD Toshiba MK5065GSXF, Revision GV201B
Using Kodak ESP Printer 5200 Series AiO
Memory slots Bank0/DIMMO 2GB DDR3 1600MHZ and BANK 1/ DIMMO 2GB DDR3 1600MHz
The problem I am experiencing is a slowness of response between changing from various applications. What steps could I take to clean up the boot speeds, the applications speeds and general performance of the computer? I would like to restore the speeds of that when it was new.
Thank you for any suggestions you may have.Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
I have a mac book pro with Boot Camp that also runs windows. I upgraded to Lion and now the mac side crashes/freezes periodically, especially iphoto. I am told by the genius' that I probably need to "clean" it and reinstall lion using the "recovery drive" which resets everything back to default and reinstalls the lion operating system. My question is will this also delete the "windows" partition drive and all that data too. If so that will be a huge pain in the ___ to back up and reinstall boot camp and windows. I want to shoot the lion.
There is no system like Acronis for the Mac platform. You can try using the buiilt in Disk Utility to create an Image of the complete Mac drive but I have found that this does not work very well as on tryiing to restore it gives errors sometimes.
You can use SuperDuper or Carbon Copy Cloner to create a bootable Clone of your system partition. But that is only for the System partition and not the complete drive.
If you use Boot Camp to install Windows on your Mac neither of those two programs will clone the Windows side.
Neither will Disk utility as Mac's can not create or write to a NTFS partition. So some other program is need for that. -
have a mac book pro that crashed. ran disk utility to repair. comp booted and ran for short time. then crashed. ran repair again. disk utility said it could not repair disk and needed to format and start again.
comp said it could not unmount disk and now when comp trys to boot all i get is a question mark on the screen. helpErase and Install
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Quit DU after formatting completes and return to the installer. Install Snow Leopard.
5. After restart into Snow Leopard download and install Mac OS X 10.6.8 Update Combo v1.1.
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