I have a mac book pro that i bought in late 2009. My current software is snow leopard version 10.5.8. I would like to get the new lion operating system but I cant without first getting the latest version of snow leopard. it doesnt show on software updat

I have a mac book pro that i bought in late 2009. My current software is snow leopard version 10.5.8. I would like to get the new lion operating system but I cant without first getting the latest version of snow leopard. however when I go to update my software it doesnt show that any update is available.

10.5.8 is Leopard, not Snow Leopard. You need the Snow Leopard DVD;
You can get it only by phone now from Apple.
In the US, call 1-800-MY-APPLE and ask for a sales assistant. Last quoted price was $19.99 for the single-user and $29.99 for the family licence.
For other countries, check here; http://support.apple.com/kb/HE57
Don't forget to ask for Sales; the tech support guys can't help.
If you want Lion, rather than Mountain Lion, the same Sales team can give you a download code to use at the Mac AppStore.
To get the App Store, you need to update your new Snow Leopard from 10.6.3 (which is the version on the installer) to 10.6.8 with the combo update; http://support.apple.com/kb/DL1399
Be warned that the upgrades will render a lot of older software unusable, and will need new drivers for printers and scanners in all likelihood.

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I have a Mac book pro that is giving me the note that it is full.... Trying to back it up...... It's freezing

I have a Mac book pro that is giving me the note that it is full.... Trying to back it up...... It's freezing

How full is it? Go to
 > About This Mac > More Info… > Storage
Report the free space and the total size of the storage: xxx GB out of xxx GB.
Recovering Disk Space
If you have less than 10 GB you definitely need to delete or offload some files or purchase a lager disk or SSD (see below). You may want to maintain at least 20 GB of free space so when your disk starts filling again it will have some room before it hits that 10 GB mark again. More headroom is better. If you let the space fall much below 9 GB you might not be able to boot your machine.
Initial easy steps to gain disk space:
- Delete all files in the Downloads folder.
Empty the Trash.
- Start iPhoto.
Empty its trash.
Restart.
- Restart in Safe Mode:
Restart the computer.
As soon as you hear the chime press and hold the right shift key.
Be patient. Hold it down until you see the Apple icon.
Empty the trash.
Restart in normal mode.
- Delete "Recovered Messages", if any.
    Hold the option key down and click "Go" menu in the Finder menu bar.
    Select "Library" from the drop down menu.
    Library > Mail > V2 > Mailboxes
    Delete "Recovered Messages", if any.
- Empty the Trash.
- Restart.
- Re-index your system disk (Macintosh HD):
http://support.apple.com/kb/ht2409
Additional reference on freeing disk space:
http://pondini.org/OSX/DiskSpace.html
How much disk space is available now?
Normally you should backup before proceeding to delete other files but at this point it may not be possible. Having taken the steps above will the backup compete now? If not, stop, post back, for emergency data protection procedures and/or how to free more disk space.

I have a mac book pro that both USB ports have stopped working one about a year ago and one recently. Is it possible to connect to another one of the other MBP's ports with a cord that ends with a USB port?

I have a mac book pro that both USB ports have stopped working one about a year ago and one recently. Is it possible to connect to another one of the other MBP's ports with a cord that ends with a USB port?

Thank you For your time and thoughts!
I went by the Apple Store and they told me that there was a "Flat Rate" repair service for this particular part where they would replace the logic board along with the USB ports for $350. Seems like best avenue. All of this would have been moot but my wifi in the computer also doesn't work so I was using my phone as a hot spot and tethering it to the computer for Internet access when the last port quit. This left me with no internet and no printing capabilities on the computer I use for my business. Basically became a nice paperweight. lol
They will ship it off Monday and I should have it back Thursday!
Again, thank you!

Have a mac book pro that crashed. ran disk utility to repair. comp booted and ran for short time. then crashed. ran repair again. disk utility said it could not repair files and i needed to format hard drive and start again. now nothing works

have a mac book pro that crashed. ran disk utility to repair. comp booted and ran for short time. then crashed. ran repair again. disk utility said it could not repair disk and needed to format and start again.
comp said it could not unmount disk and now when comp trys to boot all i get is a question mark on the screen. help

Erase and Install
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Quit DU after formatting completes and return to the installer. Install Snow Leopard.
5. After restart into Snow Leopard download and install Mac OS X 10.6.8 Update Combo v1.1.

I have a mac book pro that has become very slow. It has gradually gotten worse over the last 6 months. What can I do to enhance performance and speed?

I have a mac book pro 9,2, with intel corei5, 2.5 GHz., 1 processor, 2 cores, L2 cache (per core) 256KB, L3 Cache: 3MB, Memory 4GB, Boot Rom Version MBP91.00D3.BO8
System Software Version : OS X 10.9.5 (13F34)
Kernal Version: Darwin 13.4.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Secure Virtual Memory: Enabled
Regarding the Macintosh Hard Drive:
Available space 208G.66GB , Capacity 499.25GB
Intel 7 Series Chipset, Link speed 6 Gigabit
Apple HDD Toshiba MK5065GSXF, Revision GV201B
Using Kodak ESP Printer 5200 Series AiO
Memory slots Bank0/DIMMO 2GB DDR3 1600MHZ and BANK 1/ DIMMO 2GB DDR3 1600MHz
The problem I am experiencing is a slowness of response between changing from various applications. What steps could I take to clean up the boot speeds, the applications speeds and general performance of the computer? I would like to restore the speeds of that when it was new.
Thank you for any suggestions you may have.

Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy

I have a Mac Book Pro that will no charge. The charger works fine as it will charge another MacBook that I own.

I have a MacBook Pro that will not charge.
The charger works fine as it will charge other MacBooks.
The computer has no power now so it is completely dead.
Any help is appreciated.

Your appointment for an evaluation at the genius Bar is FREE, in warranty or out. Physical Problems like this is what they are best at.

I have a mac book pro and recently downloaded i photo how do I upload apps to my ipad mini?

I have an mac book pro that I bought i photo and i video for. How do I upload those programs to my ipad mini?

You could never run iOS programs on any computer. You could never run any Mac or Windows programs on an iOS device. The operating systems are different, and each can only run compatible programs. This has been fact since the beginning of computing.

HT204350 I have a Mac Book Pro with 10.6.8 and want to back up my files using a flash drive. It says I did it but when I tried to check on my other Mac - an I Mac with 10.5.8, thedata does not seem to be there. I cant see photos, etc.

I have a Mac Book Pro with 10.6.8 and want to back up my files using a flash drive. It says I did it but when I tried to check on my other Mac - an I Mac with 10.5.8, thedata does not seem to be there. I cant see photos, etc.. It shows the backup as a file and shows various system info. but there are no photos or other files shown.
Thanks for any advise.
Mike

A PowerPC Mac, if that's what it is, won't be able to see an Intel Mac's formatted data. Also ExFat formatting is not supported by 10.6.3 or earlier. I would try viewing the backup on another Intel Mac with at least 10.6.4. If it isn't there, then the backup never really took place. I much profer a hard drive with Carbon Copy Cloner.

I have a mac book pro and it is having a lot of problems.apple has told me they will replace my laptop but now they are saying they wont replace coz i stay in india. wats d use of warranty then if they cant correct a laptop in india

i have a mac book pro and it is having a lot of problems.apple has told me they will replace my laptop but now they are saying they wont replace coz i stay in india. wats d use of warranty then if they cant correct a laptop in india

rsb_cul_hunk wrote:
i have a mac book pro and it is having a lot of problems.apple has told me they will replace my laptop but now they are saying they wont replace coz i stay in india. wats d use of warranty then if they cant correct a laptop in india
You'll have to read the terms of your warranty for India and see what your availalbe options are.
There are plenty of service providers in India, so that's not a problem.
Your location isn't a problem, what likely happened is your out of warranty period or you purchased the machine through another country and it got registered with a different warranty period. Once Apple discovered your in India, the warranty for that country is applied.
For instance in the EU the warranty period is 2 years by law, so Apple has to honor that. But elsewhere it's 1 year and perhaps that's why you were denied replacement. Not because your from India, that the warranty period for machines in India is one year, like it is for everyone else.
I guess you could fly to the EU and then make a warranty claim from there, but it's already too late, your machine and conversation with Apple was already recorded.
Now if your indirecting asking folks here to service your machine by shipping it to the EU, you better watch yourself around here.
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I have been trying to import VHS video into iMovie via a Hollywood Dazzle bridge. Did not have trouble until I upgraded to mavericks. I have a mac book pro, 10.9.1, iMovie 10.0.2. Says it is recording, but when I go to check, it says the file is empty.

I have been trying import VHS video into iMovie via a Hollywood Dazzle bridge. I have been successful doing this in the past, but now it is not working. I have a mac book pro, 10.9.1, (mavericks), iMovie 10.0.2. Everything in iMovie looks like it is working. It reads "recording" in the upper left hand corner of the pane while the video is playing. When I stop the process to check on my clip it says that the file is empty. The only thing that has changed since I did it successfully is that I upgraded to mavericks from whatever I had previously. My system is about one year old. Any suggestions?

Hey, Clinton,
     Thanks for your help! I was able to go to iMovie 9.0.9 and import video. I was still curious as to why it didn't work in version 10.0.2, so I contacted Apple tech support. They were't sure at first as to why it wouldn't work, so they had me delete iMovie 10.0.2 and then re-install it just to see if something had gone wrong when it upgraded. That didn't change anything. In the end, they determined that 10.0.2 doesn't support the Hollywood Dazzle DV bridge. But I have a workaround path from them that I will share so that it's possible to import to 9.0.9, then move it to 10.0.2.
     1. Open iMovie 9 (finder/applications/iMovie 9.0.9
     2. Import from Dazzle Bridge to iMovie 9, note which event you are importing the clips into
     3. Close iMovie 9
     4. Open iMovie 10 (probably in the dock)
     5. File/Import Media...navigate to home(this was my name, on the left side of iMovie, under Favorites)/Movies/iMovie events. Find the event folder that contains your Dazzle clips (tip-try sorting by date modified to look at recent events.)
     6. Select the clips and import. Click the blue "Import Selected" button on the bottom right.
You may get a message that some files cannot be imported. Click continue import. It's a little glitchy. It imports your clip, and also makes a copy of it, too. On the copy, the audio is normal, but the video is choppy. In any case, you would delete the copy, anyway.
Hope this additional information helps somebody else. Thanks again, Clinton for helping me!

I am trying to connect my laptop to my TV. The computer flashes blue after I plug the cable in but the TV says there is no signal. I have a Mac Book Pro 2009 and a Samsung 32" Class (31.5" Diag.) 450 Series 720p LCD HDTV (2010 model)

Hello,
I am trying to connect my laptop to my TV. The computer flashes blue after I plug the cable in but the TV says there is no signal.
I have a Mac Book Pro 2009 and a Samsung 32" Class (31.5" Diag.) 450 Series 720p LCD HDTV (2010 model).
I am using a mini display port to VGA adapter. I have sucessfully hooked up boh devices but it stopped working after a handful of times. I was wondering if there is anything I can do to fix the problem or is my cable broken?

Some things you can try.
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Startup Issues - Resolve (2)

I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it fomr the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?

I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it from the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?

You don't need iDVD unless you are going to make DVDs. If you are just trying to share files, iDVD won't help you at all.
What you want to do is in iMovie, choose File/Share/File, and export that way. It creates an .mp4 file that should be readable on Macs or Windows.
You could also File/Share/YouTube if you don't mind posting them to YouTube, because of course YouTube videos are watchable by any Mac or Windows computer made in the last 10 years.

I have a mac book pro, an ipad and an iphone. i have an icloud account that allows my iPad and imac to sync. but my mac book only has a connection to 'mobile me'. how can i include my macbook with my other devices? help! thanks

i have a mac book pro, an ipad and an iphone. i have an icloud account that allows my iPad and imac to sync. but my mac book only has a connection to 'mobile me'. how can i include my macbook with my other devices? help! thanks

You need OSX 10.7.2 or higher in order to access icloud. The mobile me account is now defunct (it closed down more than a year ago).

Hi, I have a mac book pro running mavericks and recently tried to connect to a 3rd ten apple tv but the airplay icon is not showing up in the top bar. I then tried my girlfriends laptop running mountain lion and it showed up straight away. Any suggestions

Hi, I have a mac book pro running mavericks and recently tried to connect to a 3rd gen apple tv but the airplay icon is not showing up in the top bar. I then tried my girlfriends laptop running mountain lion and it showed up straight away. Any suggestions?

How old is the MacBook Pro? AirPlay is only supported on 2011 and newer models, due to the requirements it has in hardware for graphics acceleration.

Hi, I have a Mac Book pro but my user profile is corrupt. I want to delete the profile but transfer all my documents to a new profile

Hi
I have a Mac Book Pro
My Mac Account/User Profile is playing up with some programs (they fail to open etc)
I've created a new profile and all work OK
I need to remove my old profile but still access my Itunes and documents etc

How old is the MacBook Pro? AirPlay is only supported on 2011 and newer models, due to the requirements it has in hardware for graphics acceleration.

I have a mac book pro that i bought in late 2009. My current software is snow leopard version 10.5.8. I would like to get the new lion operating system but I cant without first getting the latest version of snow leopard. it doesnt show on software updat

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