I have a Mac Mini It is stuck in start up screen.

I have a 2010 mac using OSX Yosemite update. It is sticking in the white apple start up screen for a long time. It boots to the password screen, I input password. It then locks up in the password screen. I have a logitech key board. I try holding the shift key at start up for safe mode nothing happens.
DOES ANYBODY HAVE A CLUE AS TO MY NEXT STEP?

What do you mean by "nothing happens?" Is it the same as without the shift key? What backups do you have?

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If you want to sync it to the iPad from that Mac, you need to upgrade it to at least 10.5.8.
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Welcome to Apple Support Communities
The Mid 2011 Mac mini supports 8 GB of memory officially, but you can install up to 16 GB of RAM, so you can use 2, 4 and 8 GB modules. You can buy more RAM from OWC or Crucial.
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Welcome to the Apple Support Communities
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DBG413 wrote:
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I have a Mac Mini It is stuck in start up screen.

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