I have a message on my Mac book pro that says "suspicious activity might have been detected". I can't get rid of it even if I force quit Safari or if I turn my computer off. What can I do?
I got a message on my MacBook pro screen that says " Safari Alert" and then goes on to say "suspicious activity might have been detected". It doesn't let me exit the site and keeps reappearing even after I force quit Safari and even after I shut down my computer and turn it back on. What can I do?
Launch Safari with the Shift key held down. If that doesn’t work, disconnect the computer from the Internet.
(116847)
Similar Messages
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Safari won't work. It flashes an alert. Alert says that a Suspicious Activity Might Have been Detected. Major Security Issue. How do i fix this? Please help. Thanks!
You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
OS X 10.4 on a 2008 mac book pro that came with 10.5.5
Beginning to think about moving from my eMac.
Now that Marathon has moved along,
the only thing I want to bring along is Photoshop 7.0
which runs on OS X 10.4.11 at the latest.
Currently, I have a firewire hard disk with a 10.4.11 and 10.5.8 volume.
I boot into 10.4.11 when I want to use Photoshop.
I might inherit a 2008 mac book pro that came with 10.5.5 installed.
Any way to get it to boot into a 10.4.11 volume?
never hurts to ask
If so, which Tiger disk do I need to scrounge up?
My Tiger disk is PPC only.Previous version of OSX cannot be installed.
Best. -
Hello, I have a problem with my mac book pro after running the battery dead on a game. The display has shrunk leaving two black margins on either side. What to do ?
Go to System Preferences>Displays and set the resolution to "Best for this computer" (or something to that effect).
Clinton -
we have a router at home that is supposed to support 10 devices but when i try to connect my mac book pro it says another device is using my computer's ip address
Are the IP addresses statically assigned (wrong ), or does the router give them out using DHCP (right )?
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I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?
The battery is fully charged so it is not the problem.
What happens when you use the MagSafe? -
I have just bought a new Mac book pro and I want to transfer my iTunes (including music, photos and apps on my iPod touch) from my old windows computer to the Mac... any tips? Is this possible?
(iPod touch 4, Mac Book Pro (osx lion))In Addition to the post by ds store...
You may find these Links helpful...
Move iTunes Library from PC to MAC
http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html
Download Past Purchases
http://support.apple.com/kb/HT2519
Also see this Excellent Link by Pondini on Transferring Old to New...
http://web.me.com/pondini/AppleTips/Setup.html -
when opening safari i get a message that says major security issue please contact apple immediately suspicious activity might have been detected. what is this and how do i get rid of it so i can use my internet?
A misleading and malicious popup. Launch Safari with the Shift key held down; if that doesn't work, temporarily disconnect the computer from the Internet.
(121307) -
I have a mac book pro that both USB ports have stopped working one about a year ago and one recently. Is it possible to connect to another one of the other MBP's ports with a cord that ends with a USB port?
Thank you For your time and thoughts!
I went by the Apple Store and they told me that there was a "Flat Rate" repair service for this particular part where they would replace the logic board along with the USB ports for $350. Seems like best avenue. All of this would have been moot but my wifi in the computer also doesn't work so I was using my phone as a hot spot and tethering it to the computer for Internet access when the last port quit. This left me with no internet and no printing capabilities on the computer I use for my business. Basically became a nice paperweight. lol
They will ship it off Monday and I should have it back Thursday!
Again, thank you! -
i have updated to maverick from mountain lion.initially my mac book pro was snow leopard.the multitrack touch pad swapping the page to get back to previous page is not happening in finder,it is only working in safari.please help me how to get that swiping gesture in finder
Hi..
I repled to you here > https://discussions.apple.com/message/25598596#25598596
Please do not start duplicate topics. It makes it that much harder to assist you. -
i want to instal windows 7 using bootcamp on my mac book pro and how large do i have to make the partition if i want to use it for gaming?
"At least 16 GB of free space on the disk onto which you’re installing for 32-bit, or 20 GB for 64-bit (for Microsoft Windows and Windows-based applications)."
That's what Apple proposes in here Boot Camp: System requirements for Microsoft Windows
Personally I would double these amounts and add to that the diskspace needed for your Windows games.
Stefan -
I have a Mac book pro that is giving me the note that it is full.... Trying to back it up...... It's freezing
How full is it? Go to
> About This Mac > More Info… > Storage
Report the free space and the total size of the storage: xxx GB out of xxx GB.
Recovering Disk Space
If you have less than 10 GB you definitely need to delete or offload some files or purchase a lager disk or SSD (see below). You may want to maintain at least 20 GB of free space so when your disk starts filling again it will have some room before it hits that 10 GB mark again. More headroom is better. If you let the space fall much below 9 GB you might not be able to boot your machine.
Initial easy steps to gain disk space:
- Delete all files in the Downloads folder.
Empty the Trash.
- Start iPhoto.
Empty its trash.
Restart.
- Restart in Safe Mode:
Restart the computer.
As soon as you hear the chime press and hold the right shift key.
Be patient. Hold it down until you see the Apple icon.
Empty the trash.
Restart in normal mode.
- Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the drop down menu.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
- Empty the Trash.
- Restart.
- Re-index your system disk (Macintosh HD):
http://support.apple.com/kb/ht2409
Additional reference on freeing disk space:
http://pondini.org/OSX/DiskSpace.html
How much disk space is available now?
Normally you should backup before proceeding to delete other files but at this point it may not be possible. Having taken the steps above will the backup compete now? If not, stop, post back, for emergency data protection procedures and/or how to free more disk space. -
I have an 2007 mac book pro that does not have a place for HDMI cable. Can you please tell which converter I need?
You will need something such as this:
http://www.amazon.com/A-Sonic-HDMI-HD15-Male-Cable/dp/B001OLCHJ6
Ciao.
Note that this will only transmit video. If you need sound, the audio output port will have to be tapped.
Message was edited by: OGELTHORPE -
I just tried to update my iPhone 4 and it said it was successful, but now I have a message (USB icon - arrow- iTunes icon) that is frozen? I have turned off the phone, unplugged USB and reconnected and closed out of iTunes and back in. Any suggestions?
Hello, Spedellen.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
I have a new mac book pro/LION and can't access my back up data when I click on "enter time machine". I need the back up data that I could access on my old mac book pro (that is now broken). I can only access time machine back up data that I've obtained since starting the new mac book pro. Tnx so much
Try doing a click-and-hold on the Time Machine icon in the Dock, then select "Browse Other Time Machine Disks".
By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.
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