I have a new computer and itunes content didn't transfer - it doesn't recognize me, all my apps are gone, what do I do, I have a new computer and itunes content didn't transfer - it doesn't recognize me, all my apps are gone, what do I do
I received a new laptop. the person that transferred all of my files, didn't know what they were doing when transferring itunes content. Now I have my new computer and itunes doesn't contain all of my music. I don't know how to set it up to recognize my account and I don't see any of my apps. What do I do now?
Copy the ENTIRE iTunes folder from the old computer to the new computer.
Similar Messages
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I have a new computer and I want to make it my home device for I tunes. I have home sharing, and all of the music and files are on the new computer. Now what do I do to make the new computer the home computer for Itunes?
The computer (windows platform) where I initially began using Itunes has four other computers/devices that are shared with it. All four of the other computers show up in my account, and can be managed. Or I can remove them. But on the new computer that I want to be my base computer (home if you will). The computer I want it to replace, when ITunes is open, has a tool bar, with various functions. All of the other devices are linked to that computer in ITunes, under Home SHaring. The new computer, shows the downloads via Home Sharing, but it does not show/have any tool bar.
I want to activate the new computer to be the computer via ITunes where all of the devices are linked to it as the base for ITunes. And, I don't know how to make that happen.
I hope that makes sense. -
My old computer (a Sony) with my iTunes crashed. I have a new MAC and want to make sure I can keep all of my music (mostly from old CD's that have been lost). I bought iTunes match hoping that would work but it isn't using the data on my phone. HELP!
Since you have purchased a new Mac (which, BTW, is not typed in all capitals) why not buy a Time Capsule <http://www.apple.com/airport-time-capsule/> which is designed specifically to work with OS X and Time Machine?
You don't say what part of your Sony "crashed." If it was not the HDD it is possible to take the computer apart, put the HDD in an external case, then recover the data off of it (including the music) simply drag-n-drop. If it was the HDD that "crashed" that makes it more difficult.
If you are able to recover the music from the Sony you can then add it to the iTunes library on the Mac and iTunes Match will then scan, match and upload the tracks to be mirrored in the cloud. -
I receive the message: The file "iTunes library.itl"cannot be read because it was created by a newer version of itunes. I do not know exactly what this means. I have Windows 7 on my computer and was able access itunes until just recently. I have tried uninstalling and reinstalling itunes multiple times and that does not work. Sometimes I can get in when immediately after installing, but then if I close it, i cannot get back in. Now, i can't get in at all.
That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
I can't synch my iPhone with iTunes because the device does not show up in a device window when I plug it in...it's missing in action and thus I'm not able to add any content from the iTunes to my iPhone, e.g. podcasts. All the instructions on synching start with "find your device in the device window". But what if you have no device window?
Missing "message" from above: The iPad "DGMTR" is synced with another iTunes library on DGMTR's MacBook Pro. Do you want to erase this iPad and sync with this iTunes library? An iPad can be synched with only one iTunes library at a time. Erasing and syncing replaces the contents of this iTunes library.
I thought the libraries were the same. -
Greetings..my 15"MBP crashed. I pulled hard drive and have it available as "external drive"..with all info intact. I am currently using my 17"MBP, which has really been acting up in iTunes..many of my songs are showing the dreaded "exclaimation mark"..still don't understand how this occurs. BOTH computers are almost carbon copies of each other, so I just want to copy tunes from 15" hard drive to my 17" working computer, to try and rescue all these "lost" tunes. I've asked this before and always get several answers (for which I am grateful!)..but..they are always different.."You gotta get this library folder!..just drag and drop..erase and reinstall!.."...nothing has worked yet..I'm trying one more time. Mainly need to know which file/folder to drag to what location. Should be simple,.maybe you can help. There will be TON'S of duplicates (unless program catches this and asks if I want to import dupes!!)..so I am prepared to run "dupe-elimination" program. Thanks for your time and suggestions!
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library. -
I created a new Itunes playlist and when I synch my phone it is not visable as a playlist on my phone (Iphone 6), but it does appear on my computer as a playlist on my phone. How can I get it to be visable on my phone?
Hi,
It sounds like there may be some disconnect between the phone and the computer. Could be a number of things going on, but one way I've been able to fix this issue on several occasions is by completely removing all of the music from the iPhone (Settings > General > Usage > Storage > Manage Storage > Music > swipe 'All Songs' to the left and tap 'Delete') and then re-syncing it from iTunes all at once. Be sure to disconnect your phone from the computer and close iTunes first. Keep in mind that any songs that are on the phone but are NOT in the iTunes library will not be synced over after you delete them from the phone. If the songs on the phone were purchased from the iTunes Store you can transfer them to the computer's iTunes library by connecting the phone to iTunes then selecting File > Devices > Transfer Purchases from [user's] iPhone.
After deleting all songs from the phone, go back into Settings and check the music storage again to make sure everything was deleted. If the 'Music' app is not listed anymore, then you should be good to go. Just to be sure, you can also check the Music app itself and make sure no songs appear there (if songs appear with cloud icons next to them, turn off 'Show All Songs' in Settings > Music and then check the Music app again -- no songs should appear).
Once you're absolutely sure all songs have been removed from the phone, restart the iPhone, plug it back into the computer, and let iTunes sync. Give it time to sync everything over at once and make sure the sync doesn't get interrupted. Everything you've set to sync should sync over properly.
If it still doesn't sync, there may be a corrupted file in the iOS installation on the phone or in the iTunes installation on the computer. It's more likely that the issue is in the phone's software, especially if you ever installed an iOS update over Wi-Fi (through the Settings app). I'd recommend making an iTunes backup and restoring the phone to factory settings through iTunes. Then set the iPhone up as a new iPhone and test the syncing -- the playlist should sync over properly. If not, Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support. Then test again.
Once you get the syncing working with the phone set up as new, restore the phone from your iTunes backup and test the syncing again. Now that the iOS files have been reinstalled, hopefully the corruption is gone! If it still doesn't sync properly, the corruption may be somewhere else (in a song in the playlist, in some app data in the backup, etc.). That could be harder to pinpoint, but don't worry about that for now. Start simple.
Good luck! -
you are running the latest version of iTunes, have no other USB devices attached, have no security software installed, and are directly connected to your ISP source, simply restarting the computer and the iOS device can clear up certain issues that could prevent you from restoring. After restarting the computer and iOS device, attempt to restore again.
How big is your library? I would recommend the following troubleshooting steps:
- Backup your library. Always a good idea before messing with things.
- Create a new library. Refer to this article for details: http://support.apple.com/kb/HT1589. This won't delete your old library, you're just creating a new empty one. Also refer to this article to get back to your old library later.
- Add a few albums into this new library. Not everything, just a small sampling, as a test.
- Activate Match on this new library. You shouldn't have to re-pay, it should just say "Add Computer" or similar.
- At this point, Match should run again. With just a few albums it should complete in just a few minutes.
If iTunes doesn't crash at this point, then likely there's something about your original library that Match doesn't like - what that is I don't know, but at least you'll know it's not your PC. If iTunes still crashes, then if could be a number of other things, but probably not your library. My next suggestion (if you haven't already done this) is to uninstall / reinstall iTunes. If that doesn't work, then my next ideas you won't like. -
I have new iphone and all data were restored but my music! How can I add my music from Itunes and new iphone?
Connect the old phone to your computer, right click on it in iTunes, and choose Transfer Purchases. That should put all of your music in iTunes except any tracks that were not purchased from iTunes. If you have any such you will have to retrieve them from the original source, or see: https://discussions.apple.com/docs/DOC-3141.
Apple also has this tip for copying data from an old phone to a new one. -
I have downloded ITunes to a new laptop and signed in this let's me download previous purchases in to the librery but can't get the films I have bought quite a lot over time any idea how I can get them ???
You cannot.
You buy one and only one download of movies. it is your responsibility to backup your purchases.
Copy everything from your old computer or your backup copy of your old computer to your new one. -
I recently purchased a new laptop and I downloaded Itunes onto it this evening. When I log into my account/library of purchased songs it is now just a "clip" of the songs and it is telling me I have to re-purchase them all again. I would think no matter where I log into or access my itunes account the songs I have already paid for should be there, right? I am so confused!
Copy everything from your old computer, or your backup copy of your old com[puter, to your new one.
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The audio books I purchase are from Audible - I listen largely because my eyesight is going and I've been an avid reader. I'd like to keep the books on the iPod and not the computer to save space on the computer. Is this even possible?
Yes, though not advisable for content that you may not be able to redownload on demand. I'm not sure what Audible's policy, but with iTunes there is only one download.
You can either place the device in manually managed mode, in which case content you delete from the library won't be automatically removed from the device, or delete the files from Windows Explorer while keeping the entries for the same in the iTunes library. With the second approach iTunes will warn that it cannot find the files to sync (you can disable the warning) but it won't remove them, and you retain the advantage of being able to automatically sync other content.
tt2 -
I just bought a Macbook Air. I also have an external harddrive for which to transfer and save all my existing music from my PC. Will I have any troubles with iTunes recognizing where my music is located if I keep it on the external harddrive and not save it on the computer's harddrive?
Just be sure to Follow the steps here to transfer your iTunes to an External Drive...
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751 -
I have been given permission for unlocking my iphone 3 GS from Orange. I want to set up the phone for my wife to use with a new number and carrier. Do I unlock under my itunes account first ( I now have a new iphone on this account) or set one up for her and then unlock the phone. I am worried about upsetting the new phone.
I would complete unlocking as is and then
restore as new once you know the iPhone is unlocked
Be aware Orange will process the request at their speed
one of the reasons they usually reside at bottom of User Sat surveys
will likely take weeks
This may also help
http://support.apple.com/kb/HT5014 -
How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.
Thanks. This seems to have worked easily.
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I went to iCloud and my mail doesn't recognize my password but even worst my iTunes does not want to open because it says my library is blocked somewhere on a hard disk where I have no access ...
HELP HELPTo confirm, your existing mail client isn't communicating with your existing and remote mail services at Dreamhost? Which mail client are you using (Apple mail?), and how is mail on the client set up?
It would initially seem that your client is still referencing the server, either for its inbound or outbound mail. (And I'm not sure how unplugging the server helps here, unless there's some sort of a configuration issue, or a duplicate network address or such.) This would usually be something within the configuration of the mail client.
The Mac OS X Server is significantly easier than the many other servers and server operating systems I've dealt with over the years, but it requires reading the manuals and/or some knowledge of networking and of server environments.
Small shops and home folks without the time or inclination to "spin up" on these server areas can be well-served with some help initially configuring the server. Servers are different from clients. Stuff that you're implicitly used to using when you're running a client -- the DHCP server, for instance -- are what the servers provide you with.
As for Mac OS X Server and particularly if you head outside of the default settings and sequences and off into the customizations, which is what has happened here, you might want to engage some assistance. Not just for the direct and obvious initial set-up sequence, but also for getting you set-up and started with backups and other such tasks. Before you get too deep in here and get too much underway and too much saved on your disks, do seriously consider getting somebody in to help set this box up for you.
Mac OS X Server is not "no IT", but it is rather closer to "less IT" than most. Particularly once you get it configured and running.
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