I have a new CP and authorized it on my iTunes account and deauthorized the old PC but it still won't connect or recognize my PC, iPad or iPhone help but it still won't connect or recognize my cp or iPad or iPhone. Windows 7 help please
I have a new PC (using windows 7 ....didn't like windows 8) and want to sync with my iTunes account to access apps as well as sync my iPad and iPhone. I've authorized the new PC on iTunes but it won't recognize it. I have removed the old pc from my authorized list. My iPad says it can't sync because my old PC is 'unavailable'. How do I proceed? I've been at this for two months now and would appreciate any suggestions. thanks! Liza
Hi there Lizabethfromaz,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.
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With your new computer, you'll download a fresh copy of iTunes and then authorize iTunes using your Apple ID and Password. Read the following link:
http://support.apple.com/kb/ht1420
You can then connect your iPad to your new computer via USB cable and transfer your purchases (do not connect your iPad until you have authorized the computer. The music you had in your old iTunes account will not be in your new account as music is stored in a file on your hard drive, which you said has crashed. -
i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on the phone
What is the precise wording of the error message that occurs on the old iPhone when attempting to do a backup?
Are you attempting to backup via iTunes on the computer or iCloud? -
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Refer to this article:
iTunes: Back up your iTunes library by copying to an external hard drive
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No. She needs to setup her own iTunes account and purchase her own iTunes media.
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Go to Edit > Preferences > Store, and uncheck the box for "Show iTunes in the Cloud purchases."
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My old hard drived crashed. I have a new Windows 7. I installed iTunes again. How can
I get my old library of songs bought thru iTunes?Click here and follow the instructions, or restore them from backup.
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I have bought a new pc and need to transfer my itunes account and content - how do I do this
I have bought a new pc - my old one is broken and I need to set up itunes on my new pc and transfer all music, podcasts and photos this new pc. How do I do this? I am not brilliant at computers so any help anyone can give me will be greatly appreciated. Thanks
See this migrate iTunes library post.
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please help me by explaning how do i look my phone it was just stolen it does have find my iphone on it
You won't be able to track it if it doesn't have Find My iPhone enabled. This article explains what to do: http://support.apple.com/kb/HT5668.
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I have a Ipod touch and a Iphone 3gs with music that i want to put on my Iphone 4s. How can i put music from each one onto my itunes without itunes trying to delete it?????
You can transfer purchases from your iPhone and iPod touch to your computer and it will put all music, apps, books, and other purchases or downloads made in iTunes onto your computer. Or you can sign into the iTunes Store in iTunes on your computer and go to Purchases > Not on This Computer > Download all for each tab across the top.
If you have any music that was imported from CDs to your Dad's computer, you'll need to import those to your laptop. When you sync your iPhone, it will erase all the music on your iPhone and replace it with the music in your Music Library. If you have all of the music that's on your iPhone on your computer already (by importing CDs and transferring purchases) you won't lose anything.
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My husband and daughter now share an itunes account and would like to each have their own instead. Is it possible to make a new itunes account for one of them?
Yes.
iTunes content that was downloaded with more than one iTunes account can be transferred to an iPhone.
All 3rd party apps - all paid and free apps include DRM protection, which is tied to the iTunes account that was used to download the apps. Whoever the new iTunes account is created for, in order to install app updates that were downloaded with the shared iTunes account will require using the shared iTunes account and password. -
Do I have to provide a credit card for my childs itunes account, and if I do, can I restrict my childs use of itunes strictly to prepaid itunes cards?
If you only want the free iPhone apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is apparently critical. This seems to come and go, or only apply to App Stores in specific countries, so you may not see the option for "None" when asked for a payment type.
You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Alternatively, buy an iTunes card and use that to open your account in the iTunes Store.
Regards. -
I have a new machine with a previous installation of Itunes, linked to another Apple ID. Even I authorized the machine to my Apple ID, I can not connect to the Apple Store. I tried removing Itunes and reinstalling it, but anything changed. I still can not connecto to the Store.
My previous machine has Itunes Installed, and I deauthorized the machine so I unlinked to my Apple ID, if this is correct.
Anyway, Dropbox is also not connecting....so I do not know how to make it woek. please help!I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I am replacinbg a Windows XP machine with Windows 7. I have all music backed up, but I'm not sure how to restore it to the new machine. There is both my account and my husbands. And we are not using the cloud - the music was physically on the old machine. How do I do this?
It's a bit difficult for me to give advice on your specific issues, doing it "remotely."
If you still have your Mozy backup or your old computer, with its iTunes folder "as is" (the way you want it copied to the new computer), you may want to start over on the new computer.
The External drive method from the previously linked article provides the basic steps, except that you don't need to use an external drive as part of the process. You can use something else as the "transfer vehicle" in place of an external drive. For example, if you are able to setup File Sharing between the two computer, the network connection is the transfer vehicle. If you use your Mozy backup, your online storage is your transfer vehicle.
So these are the restated steps, for your situation as I understand it.
Part 1: Locating and consolidating the iTunes Media folder - If all of your iTunes files (songs, podcasts, videos, etc.) were already in your iTunes Media folder (on the old computer), which is the default setting for iTunes, you don't need to do this step.
Part 2: Copy iTunes folder from the old computer - If your Mozy backup has a copy of the iTunes folder from the old computer, you have already done this step.
Part 3: Get iTunes ready on your new computer - If iTunes is already install on your new computer, you have already done this step.
Part 4: Back up any music that's already on your new computer - If you do not have any new songs or other media to the new computer's iTunes library that were not already on your old computer, you do not need to do this step.
Part 5: Copy music to your new computer - So, this is really your only critical part. iTunes should NOT be running.
1. Locate the folder \Users\username\My Music\iTunes\ on your new computer.
2. Drag that iTunes folder to the Desktop. This just gets the existing "empty" iTunes folder out of the way.
3 & 4. In your Mozy backup folder, locate the equivalent iTunes folder from the old computer. NOTE: You want to locate the entire iTunes folder, not the iTunes Media folder inside the iTunes folder.
5. Drag the iTunes folder from the Mozy backup folder to your My Music folder, to take the place of the iTunes folder that was located there before (that you dragged to the Desktop).
6. Run iTunes. It should use the iTunes folder you just copied to your My Music folder, and everything from your older computer should be there and accessible.
Part 6: Add preexisting music that was on the new computer back into the library - Same as Part 4. If there were no new songs (or other iTunes media) on the new computer, you do not need to do this step. You can also delete the iTunes folder you dragged to the Desktop in Part 5, Step 2.
As you can see, most of the work is in Part 5. And to summarize the procedure in ONE sentence, you are basically replacing the "iTunes" folder on the new computer with the same folder from the old computer. -
I am new to apple, i have an itunes account and want to start collecting music ect. i also have an ipod and i have erased all content and i have a picture of a power lead entering a itunes logo?
Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software
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