I have a new iPad wi-fi lte 16gb.when I try to sync thru I tunes it keeps on accessing I tunes stores.i have windows xp service pack 3.after running diagnostics it showed iTunes secure connection failed.unable to sync completely even once. Plz help.thanks

I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

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HT4859 On my new ipad ios 5.1.1 when i try to tap the manage storage it just loads for a sec but doesnt open and i cant manage my iphone 4 on 5.1.1

On my new ipad ios 5.1.1 when i try to tap the manage storage it just loads for a sec but doesnt open and i cant manage my iphone 4 on 5.1.1

Hi,
/Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
Move the Safari app from the Desktop to the Applications folder.
Restart your Mac.
That's why you see this:
When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
After your restart your Mac, click the Apple  menu (top left in your screen) then click: Software Update ...
Carolyn

Do I have to buy Acrobat before I can get Adobe Reader? I have an ID and password for Adobe, but when I try to download Adobe Reader it asks me for a password I don't have.

Do I have to buy Acrobat before I can get Adobe Reader? I have an ID and password for Adobe, but when I try to download Adobe Reader it asks me for a password I don't have.

vivianp45768349 wrote:
I don't have a system. It's my personal computer.
You do. Your system is either Windows or Mac (or maybe a couple of other less popular choices) and a version of one or the other.
When you set up your machine, you were asked for an administrator user name and password. You need both of these to install software.

I have a new iPad air using autocad 360, when I go to open a file it gets around 70% done and then states I am out of memory.

I am trying to open autocad files on my new iPad air 64mb, I have loaded autocad 360, every time in open the file I get a message that I'm out of memory can some one help

Quit all other open apps then reset the iPad and try again.
Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.
If that doesn't help I would delete the app and download a fresh copy. Be sure you save the file somewhere other than in the app when you do this.

Hii updated my New Ipad to iOS 6, and when i try to open itunes a dialog box appear which says " Cannot Connect to Itunes Store"??????..please give some solution

hiii
I updated my new ipad to iOS6 and when I try to open itunes a box appear which says " Cannot connect to itunes store"?????????
please give me some solution.
And i also try to bluetooth to connect to another apple device, but no pairing or connection is made???????????

hiii
I updated my new ipad to iOS6 and when I try to open itunes a box appear which says " Cannot connect to itunes store"?????????
please give me some solution.
And i also try to bluetooth to connect to another apple device, but no pairing or connection is made???????????

I have the new macbook pro from late 2011. when i try plugging my cannon gl2 into the mac via firewire 800 it does not show up in iMovie as an option to import from. i even have gone into my settings on the camera and changed it to vcr.

I have the new MacBook Pro from late 2011. "the one before the new ritina display" i have a cannon gl2 video camera which is mini dv. when i plug it into my mac via firwire 800 it does not show up in the iMovie. i have set the settings on the camera to vcr mode and changed it to av->dv out. when i click on the import from camera on imovie it doesnt even show my camera in it. it just gives me the option to import video from my facetime camera. the camera is turned on the wires are connected i know for fact that its a firewire and not a usb. i know what they each look like. i bought the firewire cable and it was marked down cause it was an opened and used item. would it be possible that it could be deffected and if that is not the reason what other options do i have?

I would say that odds are high that you have a bad cable. Maybe that is why they returned it.
I would suggest trying a different firewire cable.
You can find Firewire cables inexpensively at monoprice.com. You need a 4 pin to 9 pin firewire cable.
Here is a link.
http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10301
Other things to check:
Is your camera plugged in to wall power (not to batteries only). Must be hooked to an AC power source to import.

My brand new apple mac pro is unresponsive when I try to go thru the quick set up. any advice?

Just got my notebook out of the box tonight and it is unresponsive as I try to go thru the quick set up. It wont get through the Country selection page. Does anyone have any advice or is something wrong with it? Thanks

You have to press the trackpad hard to register the click
until "Tap to Clock" is enabled in System Preferences > Trackpad.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call them and make use of the help available.
Best.

I have the new retina mini. SAFARI crashes when I try to add screens.

Unlike my Gen4 iPad, SAFARI cannot add screens with the plus button. Instead it crashes.
Also, many in app purchases do not work on the mini that do work on the Gen4.

1. Settings>Safari>Clear History, Cookies and Data
2. Hold the Sleep/Wake and Home button down for about 10 seconds until you see the Apple Logo

Secure Connection Failed (Error code: sec_error_ca_cert_invalid)

Hello
I'm having troulbes accessing HP iLO with FF 36.0 on Ubuntu 14.04 LTS, getting the following error message:
====================================
Secure Connection Failed
An error occurred during a connection to 172.25.X.X. Issuer certificate is invalid. (Error code: sec_error_ca_cert_invalid)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
====================================
It seems to work with other browser such as Chromium, so the problem seems to be FF 36.0. Unfortunately, I don't have an "Add exception" button in FF that would allow me to bypass this warning.
I've already followed the following links:
https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
But I didn't managed to get it work. Any idea how to get it fixed?

I have a better answer, upgrade to version 37 via bug 1138332

Brand new iPad mini 32GB LTE (Verizon) purchased on 1/7/13 is constantly crashing while on Safari and other apps.

Brand new iPad mini 32GB LTE (Verizon) purchased on 1/7/13 is constantly crashing while on Safari and other apps. Anyone have any suggestions on what I should do besides restoring it and rebooting it as I have already done so. Should i exchange it at the apple store for a new one? Any suggestions? Im still under the 14 day return policy.

Returning it is a way to go, obviously. Unless that's quick and convenient enough for you, you may try resetting it to factory settings first under Settings -> General -> Reset.
A new setup and sync (not restoring, to avoid the cause of the problem coming over again) might fix it once and forever.

I have a new iPad with anO2 micosim when I purchase O2`s 200mb daily data allowance I lose 50 mb right of the bat . O2 say its the iPad doing it , is there any way to see what is happening?

I have a new iPad with anO2 mico sim when I purchase O2`s 200mb daily data allowance I lose 50 mb right of the bat . O2 say its the iPad doing it , is there any way to see what is happening?

Can't help you except to point you to the following topic which seems to be directly related to your issue. Be aware that it's quite a long topic to read through...
https://discussions.apple.com/thread/3029461?start=0&tstart=0

HT4111 What can I do to have the new Ipad discover plantronics voyager pro headset?

What can I do to have the new Ipad discover plantronics voyager pro headset?

Try this:
Make sure you turn off the voyager ( red light) and then hold the power button until you see the alternating red and blue flashing light that indicates it is discoverable. Then go back to the iPad settings and you should see that it has discovered the voyager. Then select (touch where it says 'voyager') and it should pair.

I have purchased a digital download of elements 13. I have downloaded it onto my lap top . When I try to download it onto my desk top I am getting a message that the activation code is invalid.

I have purchased a digital download of elements 13. I have downloaded it onto my lap top . When I try to download it onto my desk top I am getting a message that the activation code is invalid.

I just figured out a solution. I connected my ipod to my computer, went to the 'info' tab on the menu for my ipod. I checked 'Sync Mail Accounts', which were greyed out until I selected them. That connected me to the Cloud and everything went back to normal. Hope this helps someone else!

HT5622 I have a new iPad mini. trying to set up my iCloud. I have a wifi connection at a hotel. trying to connect to my iCloud account. Getting a message saying "Verification Failed" the request timed out.

I have a new iPad mini. trying to set up my iCloud. I have a wifi connection at a hotel. trying to connect to my iCloud account. Getting a message saying "Verification Failed" the request timed out. Can't seem to get a connection to internet even thou it tells me i have one.

ausask64 wrote:
Can't seem to get a connection to internet even thou it tells me i have one.
If you see the white WiFi bars in the upper left corner, that simply means that the iPad has detected a WiFi network, and that does not mean that you are connected to the Internet.
Can you open web sites with Safari?

My itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?

my itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?
Diagnostics test
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
ECS G31T-M7
iTunes 10.5.2.11
QuickTime 7.6.9
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012ABAC07F3CCB0
Current user is an administrator.
The current local date and time is 2011-12-31 14:06:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) G33/G31 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {7599FAD1-1BB9-4AC6-80AF-404253DC519E}
Description:            Atheros L2 Fast Ethernet 10/100 Base-T Controller - Packet Scheduler Miniport
IP Address:             192.168.1.5
Subnet Mask:          255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:      Yes
DHCP Server:         192.168.1.1
Lease Obtained:     Sat Dec 31 13:46:09 2011
Lease Expires:       Tue Jan 03 13:46:09 2012
DNS Servers:         192.168.1.1
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
SSL 3.0 Support:     Enabled
TLS 1.0 Support:     Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-12-31 14:00:02.
**** Device Connectivity Tests ****
iPodService 10.5.2.11 is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
rawkiss’s iPhone, iPhone 3G running firmware version 4.0
Serial Number:       86931UEAY7H
**** Device Sync Tests ****
Sync tests completed successfully.

I have found a fix after doing additional research through this forum. Tech Note #328730 addresses this problem and it works for Photoshop Album 3.2 even though it was written for release 1.0.
Here is a link that will take you directly to the Tech Note:
http://kb.adobe.com/selfservice/viewContent.do?externalId=328730
When using this fix the Tech Note indicates:
"Imported image data and tags are lost when you re-create the My Catalog.psa file, so you need to reimport images and reapply any tags"
however it did retain the captions (at least it did for me).

I have a new iPad wi-fi lte 16gb.when I try to sync thru I tunes it keeps on accessing I tunes stores.i have windows xp service pack 3.after running diagnostics it showed iTunes secure connection failed.unable to sync completely even once. Plz help.thanks

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