I have a serial number but I cant find the associated product in the serial number upgrade screen
I am trying to Install Adobe Acrobats XL standard. Installation goes fine until It brings up a screen titled serial number upgrade. It gives me a drop down list of products to choose from except for the one I have purchased. Can anyone help explain what I am doing wrong or what the issue may be?
From what you describe you have purchased an upgrade version of the software. To use an upgrade requires that you own an earlier version (also called a qualifying version). The screen you are describing is asking you to select that older qualifying version as well as to indicate its serial number as proof that you qualify to use the upgrade version.
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