I have a update waiting and the box that says software update trys to connect to the update server but it can't do you have any help for me cause its saying i need this update real bad

firefox says i have a update waiting but i try to install it and the software update box pops up and says (connecting to the update server) but thats as far as it goes can you please help me solve this issure

Remove the files in the updates and updates\0 folder.<br />
You may need to delete active-update.xml and updates.xml as well if present.
XP:
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
If you have problems with updating then best is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.
Do a clean (re-)install:
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* It may not be necessary to create a new profile, so first try if it works with your current profile and if not then create a new profile.
You do not need to create a new profile, that is not necessary for this issue
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

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# Question
I am informed by FF that there are updates. When I click on them the window just says it's trying to connect to the server and never does. I am never able to update and I believe FF is now up to 3.6.17.
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