I have access to the internet but Safari, the App Store, and the itunes store won't connect.
So I download OS X Lion and it seems that since then, I have been having difficulty with using safari, itunes, and the appstore on certain wireless networks. Strangely, it seems that it only happens with the wireless in my workplace. I'm wondering are there certain settings for a wireless environment that would mean that these apps (and also the Software Update) would not work properly?
Looks like a DNS-problem to me.
Having the wifi connected doesnt mean to be online.
But the answer can only be as exact as your question !
I guess you should give a lot more "meat" to your subject.
What about your setup-mode (manual, dhcp), IPs, network-masks and things ?
says
inxar
Similar Messages
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The App Store won't connect but the Internet Is working fine? Help
Please help my App Store keeps saying it won't connect and now my apps don't work either, but my Internet is connected.
Anyone know how to fix this?Hi Gackerman1953,
Thanks for visiting Apple Support Communities.
Try these steps if you cannot connect to the iTunes App Store but your internet connection seems fine:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jeremy -
HT1212 how do i enable my ipod when i dont have access to the itunes on my computer
hello there!
help me with tips on how to make my ipod work again. thanksThat as the article yo linked to says:
If you don't have access to a computer
If you are using Find My iPhone, you can use Remote Wipe to restore your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode.
otherwise
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
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Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Ipad2 error -1202, connection to internet but not to App Store
I'm having trouble connecting my Ipad2 to the appstore. Everything was working fine untill a couple of hours ago. The appstore, facebook, Youtube, and some other apps are not working due to troubles connecting to the internet. However, I have wi-fi and I can use safari on my Ipad, no problems there.
Does anyone know what to do??? I've already reset and reboothed my router, reboothed my Ipad, reset settings, etc, etc. Nothing works!
My software is up to date and I am using iOS 6.0.1Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
HT4528 i can not reset my passcode and i can't get into the phone i don't have access to the itunes
how can i reset the phone when the passcode is not working and i can't reset the phone cant download or anything
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
I want to transfer a movie I have bought in itunes to my new IPAD. I have been trying to work how to do this for 3 days now. I have accessed all the itunes help and forums and wiki online. They all tell me to go to the DEVICES tab on itunes and select IPAD then sync. YUP seem simple, BUT there is not DEVICES tab listed on my itunes and it does not list IPAD. Years ago I set up my IPOD no problem and that is listed, but not the new IPAD. Can anyone help? I would love to be able to actually watch films on my IPAD!! thanks
If you have iTunes 11 on your computer then you can enable the left-hand sidebar on it via option-command-S on a Mac, control-S on a PC - when connected (and if your computer's iTunes is up-to-date) your iPad should then appear on that sidebar under a 'Devices' heading :
If you select the iPad on that sidebar you can then use the Movies tab on the right-hand side of the iTunes screen to select and sync that film to your iPad's Videos app.
Has your iPad been synced to the computer before ? If not then you might find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141 -
since updating my apps don't work anymore, the app store won't connect, I tried deleting apps and reinstalling, no go. The phone is just a phone now.
Try accessing the Store through the Music App first then use the other app.
You've already tried a Reset, Restore from Backup, Restore as New? -
I have the computer that holds my itunes library. However, I no longer have access to the email account (and therefore apple account) it was set up with so can't sync/update etc. How can I transfer the library to my new apple id? Any help gratefully received as searched the internet but can't find the answer!
Have ipod touch 4th gen, ipod touch 5th gen and ipod nano 7th gen all to sync to library.Hi Stillme,
You cannot transfer purchases from one Apple ID to another. You need to go into the old Apple ID and change it to the new email address instead of using a new Apple ID altogether.
Apple - My Apple ID
If you can't remember the password to the old ID, then click on Reset your Password, and answer the Security Questions. If you can't remember the Security Questions, contact iTunes Support and have them reset:
APPLE ID SECURITY CONTACT NUMBERS
Once you get into your old account, Edit the Apple ID to your new email address. Before you will be able to do that you are going to have to change the email address on the new Apple ID to something else.
Cheers,
GB -
I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412) -
We have multiple users, each with multiple devices, on 1 apple id - as we want to share music and ibooks etc. We want the children to have access to the store, but with a financial limit. How do we do this?
Welcome to the Apple Community.
That's simply not possible I'm afraid. You'd need to give them their own account and allowance or make it so you are required to be there to input the password when they wish to make a purchase. -
I have multiple devices that have my iCloud E-mail, I want to disable the E-Mail on some of the devices but keep it on others, I do not have physical access to the ones I want to disable but I do have access to the devices I want to keep receiving mail, can I do this with a simple password reset or will that still leave all devices enabled?
The simple way would be to uncheck 'Mail' in System Preferences (or Settings)>iCloud, but as you would need access to the devices in question to do that you will have to change your password, at http://appleid.apple.com. You will then need to sign out and back on all the devices you want to be able to receive mail, and it's important that you follow this procedure and note the warning:
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Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
Where it says 'Password & Security' and gives your current ID email address, click 'edit'.
Enter your new password and click 'Save changes'.
Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.
The devices on which you have not changed the password will throw up continual error messages as they attempt to contact iCloud and fail. -
Hi, i had created a form on adobe forms central, but i don't have access to the results now. any help would be appreciated.
Hi massif76198910,
I don't see that you had a paid FormsCentral account. Were you using the free account? If so, you should still have access to the form until FormsCentral is retired on July 28 2015,
Are you able to log in? Or do you get an error when you try to log in to your account? Please try clearing the browser cache, or logging in via a different browser.
Best,
Sara -
Yesterday I was able to take photos but around 9pm last night my rear camera stop working. I have reseted my phone and have also restored it and the camera still is not working. Also I have deleted all apps that can have access to the camera and i have updated the new IOS.What else should I do ? Is this a hardware problem?
Looks like a hardware issue that will have to be taken to a store
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I forgot my Firefox Sync username and password but have the sync code. Will that allow me to recover my bookmarks? I don't have access to the original computer in sync.
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*https://services.mozilla.com/ -
I'm trying to get access to a very old AppleID, but I don't have access to the email associated with the account anymore and it's saying my birthday is wrong. Can someone help?!
If you can't get the account's password reset via http://appleid.aple.com then try contacting Support in your country, they should (after they've confirmed your id and that it's your account) be able to reset it for you.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
After it's been reset change the primary email address on the account to be an address that you have access to : Change your Apple ID.
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Make sure you tap the cloud icon instead of just the play button.
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