I have Adobe Reader X loaded on my computer. Adobe sends me automatic updates periodically. I have been told that some hackers have been sending what appears to be an Adobe update and when I select run it will load malicious software or spyware onto my
I have Adobe Reader X loaded on my computer. Adobe sends me automatic updates periodically. I have been told that some hackers have been sending what appears to be an Adobe update and when I select run it will load malicious software or spyware onto my computer. How would I recognize this attempt and how can I prevent it? I also have Norton protection loaded on my computer (via Comcast). I am not sure if Norton can protect me if I select run. Do you have any suggestions?
Hi peterc,
By default, Reader updates occur automatically via the Reader app itself, and this is the most secure way to receive updates. While you can choose to update manually (by choosing Help > Check for Updates), you may not always get critical updates as they're released. See Automatic updates | Acrobat, Reader. If you receive an email about needing to update Reader, you should ignore it, as that is where the malicious updates can come from. Just make sure you're letting the updates happen from within Reader, either automatically or manually.
Best,
Sara
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