I have an iphone 4 -it's inactive and now disabled/because of password. when I have it on my itunes- it recognizes as my iphone 5. how can i correct it?

I have an iphone 4 it is inactive, and now disabled because of forgetting the password. When I hook it up to itunes it recognizes it as my new iphone 5. if i reset it would it reset both phones or just the inactive one?

iOS: Forgotten passcode or device disabled after entering wrong passcode

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I have an old ipod, mac formatted, and want to transfer all my music, some of which is not itunes, to my new mac computer. How can I do that?

I have an old ipod, formatted on an apple laptop, and want to transfer all my music, most of which is not itunes, to my new apple computer. How can I do this?

Use a third party program such as this one: http://www.fadingred.com/senuti/
B-rock

My wife decided to set up her iPhone on my account and now everything is comingled. I want to set up an iTunes account for just me. Do I have to set that up on a computer or can I set it up on the iPhone?

My wife decided to set up her iPhone on my account and now everything is comingled. I want to set up an iTunes account for just me. Do I have to set that up on a computer or can I set it up on the iPhone?

iTunes will need to be set up on your computer however you can set up a new Apple ID to use for your iPhone. Really all you need to do is Assign a new Apple ID to your iCloud account.
Follow the link to create a new Apple ID: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
After you do that, on the device you want to assign a new iCloud account go: Settings > iCloud > Delete Account and then sign in with the new Apple ID.
NOTE: This does not effect iTunes, all of your devices can continue to use one shared iTunes account under your original Apple ID for downloading apps and backups. This simply gives iCloud a place to sync the individual devices information and will stop iCloud form merging all the information, such as contacts, with all of your devices.

I have had an iphone 3, 4, 4S, and now a 5. Every picture I have ever taken is saved as "photo". How do I change the auto naming format to a more sequential name?

I have had an iphone 3, 4, 4S, and now a 5. Every picture I have ever taken is saved as "photo". How do I change the auto naming format to a more sequential name?

There is no way to change this.

I have downloaded I Tunes 10.7 and now the program shuts down when I try to play music videos?

I have downloaded I Tunes 10.7 to my computer and now the program closes when I try to play music videos. Is there a fix out there I can try?

from what I read on the discussion boards there seems to be little or nothing to do that may not mess up the computer (Like jerky videos if Quicktime fix is tried) except wait for Apple to do a proper fix with updates at this point. I am not willing to try the fixes explained so far. The reviews of them are spotty on them working if at all. My I Tunes works on everything but the videos and that is better than nothing which did happen at first. So I will keep watching for any other fixes that might be promising or an Apple Update.

I have just installed iTunes and the error message the file iTunes Library.itl canot be read because it was created by a new version of iTunes. If I just downloaded it how can a newer version have created it?

iTunes installation problem. Please help. ituneslibary.itel cannot be read because it was created by a newer version of iTunes. Just downloaded iTunes what new version are they talking about? Thanks

See Empty/corrupt iTunes library after upgrade/crash and Troubleshooting issues with iTunes for Windows updates.
tt2

I have an ipod touch and I recently brought a new laptop and now I need to move all the music, apps, etc, from my ipod to my new computer. How can I sync my ipod with the new computer without losing my content?

Can i upload from my ipod?

See:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If you have a 2G iPod those can only go to iOS 4.2.1. A 3G and 4G to the current 5.1.1. A 1G to 3.1.3
Identifying iPod models
To update:
iOS: How to update your iPhone, iPad, or iPod touch

I had dreadful trouble installing Flash Player on to my Mac OS X. Now I have the same trouble with the update. I have downloaded it and now it wants a password. I have tried every password I have ever had and nothing works. I am an over eighty lady.

I

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.
If you're still stumped, you may need to reset the password on your Mac:
http://support.apple.com/kb/PH18653
http://support.apple.com/kb/PH14325
http://support.apple.com/en-us/HT201240

I had an IPhone 4, I just got a new IPhone5, when I plugged it in I selected New Device instead of returning user, how can I correct this

I Backed up my fiancé's IPhone 4, forgot to sign out. I then plugged my IPhone 5, should have selected returning user under my name, but instead I selected new device and started backing up under my fiancé 's name, can some one instruct me how to plug my IPhone 5 & select it under my name

Restore the device from the backup created.
If no backup exists, there is nothing to recover.

I checked the wrong box on for a website I use frequently and now recieve the message "Access to xpcom is denied. Set "signed.applets.codebase_principal_support=true" in about:config"; how can I change this?

I am tech challenged. I know this is probably a setting that just needs to be changed but I have idea on how or where to go to change it. It appears to be a security setting - I checked the wrong box on a firefox popup regarding access. The site is grammarly.com and when I attempt to paste my copy to be grammar checked it won't allow me to do so, and I get the above quoted message. Please help!

You can check the file prefs.js in the profile folder to see if you find any lines referring to that website and remove those capability.principal.codebase lines.
*http://kb.mozillazine.org/prefs.js_file
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Help > Troubleshooting Information > Profile Directory: Open Containing Folder

HT1920 I redeemed 2 gift cards totaling $25.00 today. I purchased iTunes today and wanted to use the gift card but I was charged on my credit card for the purchase. How can I correct this?

Is there a way to transfer itunes purchased with a credit card to iTunes gift cards redeemed today?

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

My daughter cannot remember her passcode for her iPhone 5. She needs a phone number that is stored in the phone and cannot remember her passcode. we have tried many groups of numbers and now we are locked out for an hour each time we put in the wrong pass

My daughter is out of the country until May. She did not take her iPhone 5 with her. Now she needs a phone number that is stored
in the memory and cannot remember her passcode. I have tried all of the possibities that she e-mailed , but none of them work
and now I am locked out for an hour each time I enter an invalid passcode. Help? How can I get around this to access the phone?

Follow the instructions at http://support.apple.com/kb/HT1212

After my friend locked me out of my iPhone with too many wrong passwords I restored my iPhone and now it is showing that picture of a cable leading towards itunes and itunes says the sim is not supported but it is the original sim. How do I fix this?

After my friend locked me out of my iPhone with too many wrong password attempts I restored my iPhone via recovery mode and now it is showing that picture of a cable leading towards itunes, and itunes says the sim is not supported but it is the original sim. How do I fix this?

Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed.

I have installed iphoto 9.5.1 and now my iphoto library is locked and it says I don't have permission to fix it. anybody have this same issue

I have installed iphoto 9.5.1 and now my iphoto library is locked, anybody have a fix for this?

Have you tried to restart the system? Sometimes this is caused by a running application blocking the access.
If that does not help, look for a lock file in the iPhoto library package as described here by Terence Devlin:
Re: The iPhoto Library is locked, on a locked disk, or you do not have permission to make changes to it. iPhoto can try to repair the permissions.

TS1362 just purchased new cpu ,windows 8 recieved new updates and now I Tunes not play when play button hit.nothing happens??Rsvp please .time is fleeting:)

just purchased new cpu ,windows 8 recieved new updates and now I Tunes not play when play button hit.nothing happens??Rsvp please .time is fleeting:)

RealPlayer can cause conflicts with Flash Player because it tries to assign EVERY TYPE of video or audio file to itself by default. I haven't used RealPlayer in years for that reason. It's an unnecessary program anymore. There are apps loike VLC media player that cna do EVERYTHING it does without conflicting with other apps like Flash Player.
With WIndows 8, Microsoft began embedding FlashPlayer themselves into Internet Explorer. Because of that, you cannot download and install it from here. You cannot uninstall it from Internet Explorer without removing a specific Windows Update first. And you cannot update it via this website. ONLY through Windows Update can Flash Player for Internet Explorer be updated.
That said, you probably DON'T have a virus that's causing the problems with Flash Player and Internet Explorer. Many, many websites are not "recognizing" the browser.
This is a known problem with Internet Explorer 11, which Microsoft has been aware of since October 18 when they released IE11 The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player.
So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

I have an iphone 4 -it's inactive and now disabled/because of password. when I have it on my itunes- it recognizes as my iphone 5. how can i correct it?

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