I have an Iphone 4s and it is locked and disabled. It says connect to Itunes but I no longer have the pc it is backed up to, how can I restore it?

please help! I need my phone!

You can use any computer to force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808
However, if not the computer you normally sync with, or no iCloud backup, you will only be able to restore as a new device. All data on your phone will be erased

Similar Messages

  • My iPad is disabled and it's saying connect to iTunes but iTunes' is saying that you need to enter you iPad password...

    My iPad is disabled and it's saying connect to iTunes but iTunes' is saying that you need to enter you iPad password...

    Those Links are working here...
    Try this one,
    iPad Unable to Update or Restore
    http://support.apple.com/kb/ht4097

  • HT1766 I lost all my contacts on my iPhone 4S.  When I connected to iTunes it automatically synced, so now the backup has no contacts either.  How do I restore to a previous backup?

    I lost all my contacts on my iPhone 4S.  When I connected to iTunes it automatically synced and wiped out my backup.  How do I restore to a previous backup?

    Do you have your contacts on your computer?  You could sync those over: http://support.apple.com/kb/HT1386

  • My daughter forgot her password for her IPOD so now it is locked and it's saying connect to itunes but when i bring the account it say the ipod is locked  how do I get her ipod unlocked

    hi can anyone help me with this?

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • HT201210 I have a iphone 3 and it stuck on connect to itunes on the screen.  I connect it to my computer and itunes doesnt recognize my phone.  What do I do?

    I have a iphone 3 and its stuck on connect to itunes on the screen.  When I connect it, itunes says it cant recognize my phone.  What do I do??

    Check to the right in the MORE LIKE THIS box.  Your question has been asked and answered multiple times already.

  • Just updated my iphone 6 and my phone says plug into itunes. I can not do anything with it. I dont have itunes on my computer.

    just updated my iphone 6 and my phone says plug into itunes. I can not do anything with it. I dont have itunes on my computer.

    You are going to have to download and install iTunes on the computer. Your iPhone is in recovery mode. See this support document for help with that. If you can't update or restore your iPhone, iPad, or iPod touch

  • HT201263 I went to do the latest update on my iphone 4s, and it said to connect to itunes so I did and continued to click restore and then it updated my phone through itunes. Then after about 40 minutes of it updating it still has the connect to itunes sc

    I went to do the latest update on my iphone 4s, and it said to connect to itunes so I did and continued to click restore and then it updated my phone through itunes. Then after about 40 minutes of it updating it still has the connect to itunes screen on. It won't go away and I have tried restarting and turning off my phone various ways various times. I don't know what to do!

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    Note:
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download

  • Hi, my iphone is disabled now and it says connect to itunes but there are some problems to fix it .

    Hi, my iphone is disabled now and it says connect to itunes but there are some problems to fix it .
    Firstly, i reset my computer few days ago and never used itunes after that .
    Secondly, the power button on the iphone is broken so i can't set the recovery mode on the phone.
    I Tried connect the itunes with the iphone but the all itunes says 'To allow access , please respond on your iphone' but there's nothing i can do,
    iphone doesn't respond at all .
    I need some help .... i tried everything i could do ..

    Hey jinyoung_20,
    Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, and express replacement service:
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    Welcome to Apple Support Communities!
    Sincerely,
    Delgadoh

  • HT1414 I have an iPod touch and it says iPod Is disabled connect to iTunes, but it's green across the too instead of red. When I connected to iTunes a message appeared and said iTunes cannot find device must have a pass code to register to iTunes. What ca

    MY iPod touch says iPod I'd disabled, connect to iTunes, but it is green at the top instead of red. It won't allow me to slide bar to open screen or nothing. I tried to connect to iTunes and a message appears and says iTunes cannot find my device must have pass code to continue. But I can't do anything on the iPod at all. What can I do to fix this?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My sons iPhone 5c is disabled, it says connect to iTunes, when we do that it says do you trust this computer and then it says you must confirm this on your phone, but I can't because it is disabled

    my sons iPhone 5c is disabled, it says connect to iTunes, when we do that it says do you trust this computer and then it says you must confirm this on your phone, but I can't because it is disabled

    http://support.apple.com/kb/ht1212
    Look at the section titled:
    If you have never synced your device with iTunes

  • HT1212 my iphone 5 is disabled because of passcode and is saying connect to itunes.but iphone wont connect to itunes.because of the screen being locked.what can i do

    My Iphone 5 is disabled as i have locked the password many times.my iphone is saying connect to itunes.but iphone will not connect to itunes so i cannot get into my iphone.WHAT CAN I DO?????????????????

    Open current iTunes on computer, connect iPhone to computer with lightning cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes.

  • HT1212 i have forgotten the password to my ipad and it says connect to itunes but my computer cant connect to the ipad because of the code and i need it know how to wipe the whole ipad and start from scratch?

    i have forgotten the password to my ipad and its says connect to itunes but i cant connect it to my computer because of the code on the ipad so i need to know how to wioe the whole ipad and start again like a brand new ipad?

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Someone put my iphone passcode in wrong to many times and now it says connect to itunes there is some stuff on my iphone which i havent backed up and i will loose if i restore my iphone what do i do?

    Someone put my iphone passcode in wrong to many times and now it says connect to itunes there is some stuff on my iphone which i havent backed up and i will loose if i restore my iphone what do i do?

    If the phone is disabled, you have no choice but to restore it. You will lose the data that was not backed up.
    the passcode did its job exactly as it was supposed to do.

  • HT3743 my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!

    my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!

    If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808

  • HT4623 my iphone is just stopped working and is now saying connect to itunes when switched on

    my phone stopped working and is now saying connect to itunes when iswitch it on

    Hi brianmpu,
    Thanks for visiting Apple Support Communities.
    If you see the "connect to iTunes" screen on your iPhone, see this article for steps that can help:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Best Regards,
    Jeremy

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