I have an iphone 4S and it is within the warranty period. However my power button is jammed. Will i get an over the counter replacement in any store in the USA?
I am currently situated in India and they have a messed up replacement policy but, if i send my phone with the bill and everything will i get an over the counter replacement? The phone was bought in August 2012 and the power button jammed in November 2012. Also, does Apple only replace the phone or the earphones and everything that comes with it?
You will have to physically take the iPhone to an Apple store in the US,
if that is where it was purchased. If you are not going to be in the US, send
it to a friend or relative there to take into Apple for you, and then that person
can ship it back to you - shipping costs and insurance are your responsibility.
Apple does not accept international shipments for replacement nor will Apple
ship a replacement out of the country where replacement is made. Only your
iPhone - if determined to be defective - will be replaced, and your iPhone is all
you need to take to Apple.
iPhone warranty is valid only in country of original purchase - it has always been
this way for iPhones. The replacement policy is not messed up - it is working as
designed. Apple India would not have the correct handset to replace the one you
purchased in the US.
Similar Messages
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hi, i have an iphone 4 and because its out of warranty i know it will cost me £120 to get a new 4 but how much would it cost to get a 4s?
You can look this up your self:
http://www.apple.com/support/service/
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.
Please note Out-of-Warranty Repair Service fees from your carrier may be different than those listed below.
iPhone Model
Out-of-Warranty Service
iPhone 5
£ 186.44
iPhone 4S
£ 146.44
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
£ 126.44
The Out-of-Warranty Service Fee includes a £ 7.44 shipping fee, which applies only if service is arranged through Apple and requires shipping. All fees are in British pound sterling and include VAT. iPhone Out-of-Warranty Service may also be available from your wireless carrier. Pricing may vary." -
I have an iPhone 5 and I went to download iOS 7 today, but it is saying that my software is up to date with the 6.1.4 version. Any suggestions?
I had this same issue with my iPhone 5
First make sure you back up to the icloud
Second plug into power
Third keep tryng it will eventually take
Hope this helps -
I'm just wondering why I can't move and scale my wallpaper I choose from my pictures.
I never use than switch and I had forgotten it existed but yes that was the problem.
Thank you I would have gone nuts. As they say there is no fool like an old fool.
Thanks again.
Kempsta -
I have an iPhone 3g and I am trying to update from 41. version to newest 6.1....won't wo rk...help!!
The iPhone 3G cannot be updated beyond iOS 4.2.1.
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I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?
Make an appointment at the genius bar and get the phone replaced.
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Hello can someone help me I have an iphone 4 and my daughter has an ipod touch we are on the same email address but somehow with in the last 25hrs all of my contacts are gone and only hers on on my phone is there a way for me to get all my contacts back?
If you need assistance with finding any of your restores or attempting to restore from any that happened prior to his incident follow this article
http://support.apple.com/kb/ht1766
IF you do find a backup that has your contacts; I'd /highly/ recommand turning off your wifi network after the restore is finished because if the issue is with your iCloud your contacts may merge back with her's.
With iCloud you DO NOT want to share the account; bad things happen Evil evil thigns...
But in all seriousness; if two devices have the same iCloud; iCloud is told to merge and sync infomation between hte two and can't tell that it doesn't belong to the same person -
I have an Iphone 5 and Love it. Except for one thing; I recently changed from ymail email account to a gmail account. I updated it on the
Apple/ Itunes site and it does accept the change. I can still access the APP store and Itunes.
However, sometimes I get a pop up box from Apple showing the old email address and asking me to sign in..... I hit cancel and move on. But, now Icloud keeps popping up promting me to sign in and it shows the old email which I don't have anymore.... I tried signing in with the old info to clear it off screen of my phone but, it doesn't allow and I hit cancel and it goes away. only to appear later again.... This is so frustrating and annoying. Is there any way to get the Icloud to update the email address with my Apple ID log in info--without having to delete stuff or lose things on my phone?
Please help?
DiaThank you for replying. Yes I deleted the old email address..
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i have an Iphone 4S and the text i send to a friend with a galaxy 4s he is not receiving. Any help?
Then it's sending as SMS and not iMessage (that's good) so deleting the contact probably didn't help. It also seems iMessage isn't redirecting his texts as he's not used and apple device on the account previously. Can he receive a picture message from you instead? Does he receive texts from other apple devices? (iPhones,pods/pads) try sending a text through Verizon online using your account on a web browser. If it is also blocked then it confirms the issue is with his device, well at least points you there rather than guessing if it's yours or his or both. There's some ideas, let me know- Joe
Sent from my iPhone -
I have an iPhone 3gs and it used to show up on my computer, but now it shows up on my screen that it is charging however, does not appear in iTunes or My Computer so i can't sync it. Can anybody help? Thanks.
Did you already make sure that Apple Mobile Device Service is installed and active on your computer?
http://support.apple.com/kb/TS1567
More troubleshooting about your device not recognized in Windows can be found here: http://support.apple.com/kb/TS1495 -
I have an iPhone 4S and when I sync it, the "purchased" and "recently added" playlists do not show up on my phone. For some reason I can't get all the playlists I have set up in iTunes to show up on my phone.
Hi HipstaTrinty,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Judy -
I have an iphone 5s and when I make a playlist on itunes for music videos and sync my iphone the playlist does not show up. What can I do to fix the problem?
Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/ -
I have an Iphone 3 and use Outlook 2010. I just recently tried to sync with my desktop using Itunes and once they were synced I cleaned up alot of the contacts using outlook but when I tried to sync them not all the information from outlook made it to my iphone. Additionally, there are a lot of contacts in my iphone that are not showing up in outlook. I have tried several things but nothing seems to work. Any ideas?
So after looking a bit closer i have noticed that when i have the phone plugged into the computer it shows the songs but when i dont have it plugged in and i go so the song icon on the bottom of the music menu screen it says i have no songs!
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Hopefully someone can help.... I have an Iphone 5 and want to create a music video playlist on my phone so then i can play through my apple tv... but when i make a playlist in itunes and try to add it over to my iphone it wont let me sync the playlist...? I have already added the music videos to my iphone so that is not the problem.... i cant seem to figure out how to make a playlist for them... IE: to make the videos play consecutively in the order i want without stopping after each video and gong back to the list.... this is what i have had to resort to make it work....what i want to do....is be able to make a playlist of videos on my iphone 5....take my apple tv to friends houses and with wifi....set up apple tv and play videos at the party and not have to stand by with the remote and find a new video to play stopping the music between the songs/videos....very annoying....and have spent over 4 hours one day and an hour and a half today on the phone today with a sr. advisor with apple and they have no clue.... this seems sooooo simple.... please somebody that really knows how to do this....i will be indebted forever...............
MikeThank you for replying. Yes I deleted the old email address..
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I have an iphone 4 and it won't let me download nothing! Help me I need my phone apps!
I have an iphone 4 and it won't let me download nothing! Help me I need my phone apps!
Vague.
Please explain
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