I have an Ipod 5 and you can not listen to music unless you have headphone plugged in
I have an Ipod 5 and you can not listen to music unless you have headphones plugged in
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Similar Messages
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I'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't update my free software downloaded on both, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOT OWNED THE MAJOR VERSION OF THIS SOFTWARE" so how i can update my softwares on ipad & ipod using the same apple id
I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update. -
Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.
Hi 969Polyglot969,
You may want to report an issue with the affected apps using the instructions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
I hope this helps!
- Ari -
You can not update this software since you have not owned the major version of this software.
any soultions???Same here. Just becoming a nightmare. Updated iTunes and now can't update apps it itself is showing as available updates. Count me in on the latest "You can not update this software since you have not owned the major version of this software." bug.
Next I have to post about a new problem in iPhoto on a new thread.... it lost the "link" between some but not all photos I have in the library and what it itself posted to FaceBook a few hours ago...
Incredibly frustrating.
Imran -
You can not update this software since you have not owned the major version of this software.??
I have recently been having issues signing into my Apple ID and decided to go in and update my email and change my password.
Since changing my email and password I have been unable to update any of my apps. I receive this error message when trying to update, "You can not update this software since you have not owned the major version of this software."
I have looked into other forums and communities for a solution to this issue but from what I have read iTunes/Apple has yet to figure out a solution.
I have also read that the cause of this issue can be linked to two things.
One, is if you have multiple accounts on one computer. I only have one iTunes account/ Apple ID on this computer. This is my personal laptop and no one else has ever loaded on another account.
The second cause is linked to the country to which the apps were downloaded in. My computer and Apple ID were both created in the US, however 9 months ago I moved to New Zealand on a one year work holiday visa. Since living in New Zealand for the past 9 months I have been buying and updating apps, it wasn't until today when I received this error message.
I would really like to find a solution to this problem, but at the very least I would like to know what exactly caused this issue so that others may hopefully steer clear.
Any help would be much appreciated!
Cheers.I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update. -
My sister passed away two months ago. I have her Ipod touch. Can I put her music from her Ipod touch into my Itunes library on my computer and how?
- Unless you also have the originals of the music (CDs), you do not have right to the music.
- If they were purchased in iTunes and you can transfer them by the following. You must know and have control of the iTunes account and password.
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer -
Hello I have a IMac OS X 10.9. 4 serial number is: YM*****ZE2 and I can not install the admin password I have tried the system and typed:
root # mount -uw/
launchctl load /System/Libary/LaunchDaemons/com.apple.Directoryservice.plist
appeared: launchctl: Couldn´t stat(''/Sytem/Libary/Launchdaemons/com.apple.DirectoryServices.plist''): No such file or directory
ls /User
decl . -passwd/Users/usarname password
appeared:operation failed with error: eServerError
What I do?
<Edited by Host>If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise*, start up in Recovery mode. When the OS X Utilities window appears, select
Utilities ▹ Terminal
from the menu bar at the top of the screen—not from any of the items in the OS X Utilities window.
In the window that opens, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.
*Note: If you've activated FileVault, this procedure doesn't apply. Follow instead these instructions. -
HI,
I got this problem : when i want to download the new version of iPhoto, i get this message : You can not update this software since you do not have the main version. What should i do ?
IPhoto was already on my MacBook Pro when i bought it.
Thank you for your help
ThierryWelcome to Apple Support Communities
Open App Store > Purchases, and see if iPhoto app is listed. If not, unhide it > http://support.apple.com/kb/HT4928 Apart from that, check that iPhoto is in Applications folder. If not, put it in this folder.
If nothing works, remove iPhoto, open App Store > Purchases, and install iPhoto free of charge -
i have an ipod 2g and my lock button wasn't working so i took the ipod apart and changed the button. the top half works but the bottom doesn't so i cant unlock my ipod but i can still listen to music and such
Take it apart again and find out and fix what you messed up.
First I would try restoring the iPod. to factory settings/new iPod -
My kids did something to itunes and now I'm getting the error.
You can not update this software since you have not owned the major version of this software. This is the computer that we have always updated our apps on. Does anyone have any ideas for me?I have the same thing. It looks like it's the store. What is happening is that instead of the store showing you only the updates for the account you are logged into, it shows you the updates for all of your accounts. So if you try & update an app that was purchased with another account, you get that message. This is a pain, as you have to go through the apps individually (update all just gives you an error) , and then log out & into the other account again to get the rest of the updates.
Message was edited by: jrentzke -
hello I saw in the latest version of photoshop , smart guides make a measurement between layers, I still have windows xp and I can not buy that version , there is something like to do that but cs6 ? thx
There definitely is! Here's a link to the Adobe tutorial: Work with Smart Guides | Adobe Photoshop CC tutorials
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Good night, I have Nikon D810, and i can not see the raw photos on lightroom and Ps, could someone help me?
Good morning,
Thanks for your message, the versions are LR 5 and PS6
2015-02-24 21:31 GMT+00:00 John Waller <[email protected]>:
Goo night, I have Nikon D810, and i can not see the raw photos on
lightroom and Ps, could someone help me? created by John Waller
<https://forums.adobe.com/people/John+Waller> in Photoshop Lightroom - View
the full discussion <https://forums.adobe.com/message/7226636#7226636> -
The new itunes is slow and I can not see my musics anymore. How can I have my musics listed like they were before?
I have the same problem with new 11.0. Presentation of album data now seems scrambled in 'Album' screen. Instead of albums in alphabetical order with all album tracks I now get albums in the order of the Album Artist. Unless the album artist is EXACTLY the same, the tracks on any one album can be spread all over the screen (hopeless for compilations). Does anbody know how to get the Album screen to sort solely on the Album title?
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Hi, I got iMac and I can not open file "doc" when I have downloaded from distance learning internet page. I have office program, but when I try to open file it shows: u1-assesment.doc uses a file type that is blocked from opening in this version.?
I have tryed to change just extension from doc to docx, but it doesn't work. I am new user, please helpConsider the Mcrosoft Office:Mac forums as well:
Office for Mac forums
Here is an MS page that deals with that error message:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/bs0811doc-use s-a-file-type-that-is-blocked-from/548ce159-8157-419e-9552-1789594fafe9 -
hello people,
its happening since 3 days that i get a updates for my paid and free apps in app store, for my oiphone 4s, when i try to update the message pops up saying that i " you can not update this software since you dont own a major version of the software"
i have many paid apps and i own each and every one of them all are under my apple id and all purchased directly from apple store.
the same thing is also happening with the updates for my macbook pro.
whats wrong ? app store bug ?
i would appriciate any help.
thanksI just have 1 apple Id . I don't have multiple accounts on App Store. All the apps were purchased from same apple id.
Thanks for quick reply. My problem still persists.
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