I have an Ipod Touch 4.I've ben able to sync my music but some tracks from the same CD are being displayed as though they are from separate albums and not part of the same one!

Tracks from imported cds are appearing as though they are from separate albums.Particularly if they are compilations.

You can use iTunes to select the multiple tracks of the same album, and give them the same Album Name from the info window.
If that does not solve your problem, be sure to check if your songs have different sorting albums. If so, change or delete the text in the sorted albums text field.

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HT204266 Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?

Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?

Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

I have an iPod Touch on IOS 5.1.1 - I uploaded its music library to my new laptop, using Tunejack. However, I now cannot download music from my laptop to the iPod (but can download to my iPad2 and iPhone 4S). I have gone under 'music' tab. Any ideas?

I have got an iPod Touch on IOS 5.1.1, which contained my music library, including uploaded CDs and purchases. I have a new laptop (using Windows 7) and upIoaded my music library from the iPod, using Tunejack, onto the laptop. I then made a few purchases but these weren't showing up on my iPod, so in frustration, thinking this would rectify the problem, I then re-booted the iPod, with the result that my entire music library disappeared from it. I then went to sync with my lap top and went in under the 'Music' tab and clicked on download 'entire music library' but nothing happens. I have also tried 'selected playlists, artists, albums and genres' but this has not worked as well. The same issue dows not apply with eitehr my iPad 2 or my iPhone 4S. As mentioned, this music library did come from my iPod so there is no space issue. If anyone has any suggestions i would be grateful.

Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

I have an ipod touch 4g. I want to use our internet hdtv as a monitor so others can see my screen in 40". Sony guy said that can do it wirelessly through the internet router instead of Hdmi without the need for an apple tv.Is this true and how do I do it?

As I said above, I want to view my iPod screen on our new 40" Sony Internet full HD TV.
I know that you can do this via HDMI but a Sony guy said that you should be able to do this wirelessly by going through the router. Is this true and can I do this without the need for the Apple TV?
We are soon going to get the airport extreme, so will it work with that?

1. Is it a smart TV?
2. If so.... Is the TV connected to the Internet?
3. If it is.... Check if your iPod and your TV share the same IP address (Wi-Fi network)
4. If they do.... Then you should go to wherever your "Other Media" tab is.
5. After that.... Search for you iPod. Because it is connected to the same network, it should recognize the device they same way AirPrint does.
6. If you happen to see this fail, then try this method:
1. Do you have a Bluetooth-enabled computer/laptop?
2. If so.... Enable the bluetooth on the computer/laptop as well as your iPod.
3. After that.... Your iPod should be actively searching and it should find the computer/laptop.
4. If it did.... Transfer the file onto Windows/Mac (preferably Mac) and find the program to open the file.
5. After doing so.... Connect your computer/laptop to the TV via HDMI Output Cable.
6. Now it should work!

I have an ipod touch 1st gen 32 GB. It stops playing music randomly. The battery has been replaced and I've tried restoring iOS 3.1.3 as a clean install but the problem persists. Any ideas? Thanks in advance!

The battery died so I had it replaced. Now it stops playing music (It was doing this before with the old battery when plugged into power cable)... it won't even make it through a whole track. I have tried turning off and on, turned off autolock and restored several times to 3.1.3 with no apps, just music but the problem persists.
Any help is much appreciated.

Thank you for the speedy reply! I suspected it to be a hardware fault but found a lot of people online had experienced the same problem. What should I do? Obviously it is well out of warranty and the battery is literally brand new. Seems a sad waste if it cannot be repaired. I've yet to find a definitive answer or what to do, be it contact Apple etc....
Again, many thanks for taking the time to help. :-)

I have an iPod touch 1st generation. It's connected to a router but dosen't load pages on Safari and iTunes store!

I made a password. Forgot it and had my iPod reset at an apple store. After that when i connect to the internet it wont load anything for some reason. The guy said take it to service or something.
PLZZZZZzzz Help!

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I pod has no sound without headphones. when i push the volume keys it says headphones even though they are not plugged in

My iPod has no sound unless headphones are plugged in. When i push the volume keys it says headphones

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

How do I connect an IPod Touch (4th Generation) to media player to sync a music playlist?

How do I connect an IPod Touch (4th Generation) to Windows media player to sync a music playlist? It is not listed in the listing of compatible devices for Windows Media Player. And it does not recognize my IPod. It does recognize my IPod as a camera perhaps because it has pictures in it. Thank you!

No. You can only sync an iPod from media in your iTunes library.
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar and Control+B to show the Menu bar
To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device> and follow the instructions.

How can I transfer my photos and songs from my old computer to my ipad? (Old computer running on 10.4 and not compatible with the last itunes needed by ipad)

Hi guys,
I got an ipad 2 running on iOS6 and I'ld like to put my photos and songs from my old computer (mac Osx 10.4.11) to my ipad. The trouble is that Ipad needs itunes 10.6.3 at least and that my computer can't receive this version as it is running on 10.4.11.
Would anyone have a solution to that problem?

For photos: You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
Secrets of the iPad Camera Connection Kit
http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
 Cheers, Tom

TS1538 i have an ipod classic that is no longer able to sync since I updated itunes. Please help

I love my ipod but when I updated itunes the device no longer is recognised and thus I am unable to sync. I missed supplying music for New Years Eve and still can't figure it out . Please help me!!!

You will need to add a data plan to use it.

Many of my iTunes playlist songs are being omitted even though they have been played many times. What's wrong?

I've been using this playlist as background in my home for quite some time & before I order anymore tunes I need to know what I need to do to get all my songs playing again.

Are the songs still in the library, or on the hard drive? Are they checked?
tt2

Excel Pivot (molap) will not refresh from an SSAS box that is not part of the Farm

I have spent hours trying to get this working going through many links. One of the best ones is this.
http://whitepages.unlimitedviz.com/2010/12/connecting-to-cubes-and-external-data-with-excel-in-sharepoint/
However even after doing all of this it is still not working. Here is my set up. I have a sharepoint 2013. I am trying to connect to my DW SSAS server that is on a different domain and not part of the farm. Everything else seems to
work but excel. I have power view connecting and creating great reports with refesh working perfect. I have performance point working. I have Reporting Services working. We installed adventureworks on the local SSAS farm version and
excel is working with this and refreshed just fine. I can ceate and excel report and save it to sharepoint but when I open it I get the famous error.
An error occurred during an attempt to establish a connection to the external data source. The following connections failed to refresh:
I can open in excel and then refresh all from excel and all works fine. I do not want my users to have to go through this. They should be able to use excel in sharepoint. Any ideas on what I am missing. I have tried to follow exactly
what the link above says but still not working.
Ken Craig

The first article is checking to make sure power pivot is installed and local ssas is running. This could not be an issue since like I mentioned I can create a Excel report to the local farm version of ssas and it opens and refreshed fine. That
would mean that power pivot is installed and the services are running right:)?
The second article I have done over and over and I am pretty sure this works. Again I can export to excel and it works just fine meaning my Data source is valid right? yes I have chosen "none" as well.
The third article talks about the different viewers. Mine is using
xlviewer.aspx so I would assume this is not the issue.
Here is what I am seeing in the logs but I am not sure what they are saying. I used uls view somewhat like you would profiler. I started it tried to open excel and then stopped it. Below are logs that look like they pertain to this action.
ConnectionManager.GetConnection: Failed to create new connection, exception=Microsoft.Office.Excel.Server.CalculationServer.Interop.ConnectionException: Exception of type 'Microsoft.Office.Excel.Server.CalculationServer.Interop.ConnectionException' was thrown.
at Microsoft.Office.Excel.Server.CalculationServer.Interop.ConnectionInterop.InitConnection()
at Microsoft.Office.Excel.Server.CalculationServer.ConnectionManager.<>c__DisplayClass8.<CreateConnection>b__5()
at Microsoft.Office.Excel.Server.CalculationServer.CredentialsTrustedSubsystem.TryExecuteImpersonated(ExecuteImpersonatedMethod method)
at Microsoft.Office.Excel.Server.CalculationServer.ConnectionManager.CreateConnection(Credentials credentials, ConnectionInfo connectionInfo, Int32 keyLcid, Uri workbookUrl, Boolean auditConnection, SessionId sessionId), sessionId=1.V23.297S76/z2k/Evl+S78bqiKj14.5.en-US5.en-US36.5a800c6f-758b-44e2-a092-e592f15e09771.A1.N,
connectionString=Provider=MSOLAP.5;Integrated Security=SSPI;Persist Security Info=True;Data Source=BIL-BIRSTDB\ASADMIN;Initial Catalog=Ecomm OLAP pool count=0
ConnectionManager.GetConnection: Caught an exception: Microsoft.Office.Excel.Server.CalculationServer.Interop.ConnectionException: Exception of type 'Microsoft.Office.Excel.Server.CalculationServer.Interop.ConnectionException' was thrown.
at Microsoft.Office.Excel.Server.CalculationServer.Interop.ConnectionInterop.InitConnection()
at Microsoft.Office.Excel.Server.CalculationServer.ConnectionManager.<>c__DisplayClass8.<CreateConnection>b__5()
at Microsoft.Office.Excel.Server.CalculationServer.CredentialsTrustedSubsystem.TryExecuteImpersonated(ExecuteImpersonatedMethod method)
at Microsoft.Office.Excel.Server.CalculationServer.ConnectionManager.CreateConnection(Credentials credentials, ConnectionInfo connectionInfo, Int32 keyLcid, Uri workbookUrl, Boolean auditConnection, SessionId sessionId)
at Microsoft.Office.Excel.Server.CalculationServer.ConnectionManager.CreateConnectionAndAddToList(ConnectionRequest connectionRequest, ExtendedConnectionInfo extendedConnInfo, Credentials credentials, Boolean auditConnection, Int32 keyLcid, ConnectionKey
connectionKey, AutoReaderWriterLock autoPoolLock, Connection& connection, ConnectionList& connectionList)
at Microsoft.Office.Excel.Server.CalculationServer.ConnectionManager.GetConnection(ConnectionRequest connectionRequest, ExtendedConnectionInfo extendedConnInfo, Credentials credentials, Int64 privateConnectionId, Boolean auditConnection)
Refresh failed for 'BIL-BIRSTDB_ASADMIN Ecomm OLAP Report' in the workbook 'http://eagleviewportal/BusinessIntelligenceCenter/Templates/Ecomm Report Power Pivot Default.xlsx'. [Session: 1.V23.297S76/z2k/Evl+S78bqiKj14.5.en-US5.en-US36.5a800c6f-758b-44e2-a092-e592f15e09771.A1.N
User: 0#.w|hqeagleview\ken.craig]
ExternalSource.ValidateConnection: Unable to get a connection: Microsoft.Office.Excel.Server.CalculationServer.Interop.ConnectionException: Exception of type 'Microsoft.Office.Excel.Server.CalculationServer.Interop.ConnectionException' was thrown.
at Microsoft.Office.Excel.Server.CalculationServer.Interop.ConnectionInterop.InitConnection()
at Microsoft.Office.Excel.Server.CalculationServer.ConnectionManager.<>c__DisplayClass8.<CreateConnection>b__5()
at Microsoft.Office.Excel.Server.CalculationServer.CredentialsTrustedSubsystem.TryExecuteImpersonated(ExecuteImpersonatedMethod method)
at Microsoft.Office.Excel.Server.CalculationServer.ConnectionManager.CreateConnection(Credentials credentials, ConnectionInfo connectionInfo, Int32 keyLcid, Uri workbookUrl, Boolean auditConnection, SessionId sessionId)
at Microsoft.Office.Excel.Server.CalculationServer.ConnectionManager.CreateConnectionAndAddToList(ConnectionRequest connectionRequest, ExtendedConnectionInfo extendedConnInfo, Credentials credentials, Boolean auditConnection, Int32 keyLcid, ConnectionKey
connectionKey, AutoReaderWriterLock autoPoolLock, Connection& connection, ConnectionList& connectionList)
at Microsoft.Office.Excel.Server.CalculationServer.ConnectionManager.GetConnection(ConnectionRequest connectionRequest, ExtendedConnectionInfo extendedConnInfo, Credentials credentials, Int64 privateConnectionId, Boolean auditConnection)
at Microsoft.Office.Excel.Server.CalculationServer.ExternalSource.TryGetValidatedConnection(Request request, ConnectionRequest connectionRequest, ExternalDataScenario scenario, Credentials credentials, ExtendedConnectionInfo extendedConnectionInfo, Int64
privateConnectionId, Boolean shouldReportFailure, Connection& connectionOut). sessionId=1.V23.297S76/z2k/Evl+S78bqiKj14.5.en-US5.en-US36.5a800c6f-758b-44e2-a092-e592f15e09771.A1.N, externalSource=BIL-BIRSTDB_ASADMIN Ecomm OLAP Report
ExternalDataUtility.ExecuteOperation: We exhausted all available connection information. Exception: Microsoft.Office.Excel.Server.CalculationServer.Interop.ConnectionInfoException: Exception of type 'Microsoft.Office.Excel.Server.CalculationServer.Interop.ConnectionInfoException'
was thrown.
at Microsoft.Office.Excel.Server.CalculationServer.ConnectionInfoManager.GetConnectionInfo(Request request, String connectionName, ExtendedConnectionInfo extendedConnInfo, Boolean& shouldReportFailure)
at Microsoft.Office.Excel.Server.CalculationServer.ExternalDataUtility.GetExtendedConnectionInfo(IExternalDataObject extObject, ConnectionInfoManager connectionInfoManager, Request request, Int32 externalSourceIndex, Boolean ignoreErrors, ExternalDataScenario
scenario, Exception& lastException, Boolean& shouldReportFailure)
at Microsoft.Office.Excel.Server.CalculationServer.ExternalSource.GetConnection(ExternalKey externalKey, Int32 externalSourceIndex, ExternalQueryKey externalQueryKey, ConnectionRequest connectionRequest, Int64 privateConnectionId, ExternalDataScenario scenario,
Boolean prepare), Data Connection Name: BIL-BIRSTDB_ASADMIN Ecomm OLAP Report, SessionId: 1.V23.297S76/z2k/Evl+S78bqiKj14.5.en-US5.en-US36.5a800c6f-758b-44e2-a092-e592f15e09771.A1.N, UserId: 0#.w|hqeagleview\ken.craig
Ken Craig

I have 2 ipod touches. I backed up the new one with old's info. The old one will not unlock with the password I had wrote down and I tried my new ones password. How can I reset the old ipod without affecting the new one and how can I unlock the old one?

I have 2 ipod touches. I backed up the new one with old's info. The old one will not unlock with the password I had wrote down and I tried my new ones password. How can I reset the old ipod without affecting the new one and how can I unlock the old one?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software

I have an ipod touch 4 gen and i reg it on my desk top then a power surge blew it up so i put i tunes on my laptop but now it will not let me do anything to the ipod can any one help me

i have an ipod touch 4th gen i reg it on my decktop then it had a power surge and blewup so i put itunes on my laptop and now it will now let me do anything to my apps pics or music what can i do i tried to reinstall but that didnt work i dont want to restart because of the pics and video that is the only copy i have now please help me

Is your device recognized by your computer? If yes, copy the pictures and videos as shown in this article:
Copying personal photos and videos from iPhone, iPad, or iPod touch to your computer
If it is not recognized, try this first: iOS: Device not recognized in iTunes for Windows
Disable autosync in iTunes, right click on it in the device list and choose "transfer purchases" to copy apps and other media bought in iTunes to your new library.
Do the same again and choose "backup", to create a manual backup without syncing.
Since your device will be erased due to the new iTunes library during the first sync, you can use this backup afterwards to restore your settings and data.
Set up at least one contact and event on your computer before you start, to be able to merge calendars and contacts.

I have an ipod touch,does not have EDGE or 3g or 4g or anything. my parents would not let me get 4g at the time but now they are considering it. i would like to know if i can get 4g on my ipod without getting a new one.how much is wifi per minute it is on

i have an ipod touch,does not have EDGE or 3g or 4g or anything. my parents would not let me get 4g at the time but now they are considering it. i would like to know if i can get 4g on my ipod without getting a new one.how much is wifi per minute it is on. i really need to know.

DavidBenJeshuah wrote:
apple wont give me a new phone cause I broke the screen and I replaced it my self.
Correct. When you did that, you voided all warranty/support, & forfeited the right to an out of warranty replacement.
There was nothing wrong with the screen I bought,
And, exactly, how do you know that? Since Apple DOES NOT sell iPhone parts, there is no official source for genuine parts. Thus, many on the market are counterfeit & produce nothing but problems.
Good luck.

I have an Ipod Touch 4.I've ben able to sync my music but some tracks from the same CD are being displayed as though they are from separate albums and not part of the same one!

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