I have an macbook. The pinch/squeeze function (enlarges images via trackpad) will not work on my laptop on this version of firefox.

The pinch open and close (enlarges screen and images via trackpad) function on my Macbook Pro does not work. It worked with the previous version of firefox.
I'm not happy trying to add fixes to new version firefox. Please tell me how to get rid of this new version and reinstall the previous.

Some gestures have been removed in Firefox 4.
You can restore the zoom feature by changing the values of the related prefs on the about:config page.
browser.gesture.pinch.in -> cmd_fullZoomReduce
browser.gesture.pinch.in.shift -> cmd_fullZoomReset
browser.gesture.pinch.out -> cmd_fullZoomEnlarge
browser.gesture.pinch.out.shift -> cmd_fullZoomReset
browser.gesture.pinch.latched -> false
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
You can use the Filter bar at to top of the about:config page to locate a pref more easily.

Similar Messages

Whenever i open my macbook the rainbow spinning wheel continues to spin and will not load PLEASE HELP

whenever i open my macbook the rainbow spinning wheel continues to spin and will not load PLEASE HELP

Which os version are you using?
Please describe in detail all you have attempted to do in order to resolve the issue.
Troubleshoot the spinning beach ball

TS5376 I'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly.

'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly. I have even done a repair to see if that works and it has not. Has anyone else found a new way to get it working?

Try Troubleshooting issues with iTunes for Windows updates.
tt2

I have just updated the i06 software for my ipad and it will not connect to my home wifi network - all my other devices are able to connect - i have tried all troubleshooting options and none have worked - please help

I have just updated the i06 software for my iPad and it will not connect to my home wifi network - all my other devices are able to connect to my wifi network.
I have attempted all troubleshooting actions suggested and nothing has worked. I have restored my iPad network and factory settings - Please help - this is frustrating me

you have to set up your router to solve th problem. first find and write down the ipad mac address.
then log on to your router using your laptop or any device that can connect to router at 192.168.0.1 in your web browser. please check out my posting about how to resolve the wifi connection problem.
i think the ios6 update has reset the networking but if you set up the router then you should not have the same problem any more.

TS1398 I have an iPad 2 that is updated and using 6.0.1. It is connecting to my wifi just fine. I just purchased a 4th generation iPad. It shows it is connected to the same wifi, same strong signal, but it will not work. HELP!!!

I have an iPad 2 that is updated and using 6.0.1. It is connecting to my wifi just fine. I just purchased a 4th generation iPad. It shows it is connected to the same wifi, same strong signal, but it will not work. HELP!!!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have a macbook pro, when I try to open excel it will not open and I get a messages that states "cannot be opened 1712

I have a macbook pro, when I try to open excel it will not open and I get a messages that states "cannot be opened 1712.

What version Mac OS X?
What version Excel?

I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success.

I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success. Please help!

There's two different versions of Flash. The ActiveX version for IE, and the Plugin version for other browsers. Did you install the correct version? This forum's software doesn't thing that Flash is installed for Firefox or the Plugin is disabled.
1.Download the Flash setup file from here: 
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. 
Save it to your Desktop. 
2. Close Firefox using File > Exit 
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, 
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). 
See this: 
[http://vistasupport.mvps.org/run_as_administrator.htm]

I just downloaded Firefox 5 and it said that my Yahoo toolbar will not work with it. Is this true? If so I will not use this new version and will switch to another browser if Firefox stops supporting the Yahoo toolbar. Thank you.

I just downloaded Firefox 5 and it said that my Yahoo toolbar will not work with it. Is this true? If so I will not use this new version and will switch to another browser if Firefox stops supporting the Yahoo toolbar. Thank you.

Add-ons contain a range of compatible Firefox versions, and Firefox honors the listed range by disabling the add-on if you are trying to run it on an unlisted version.
I'm sure Yahoo! will update its toolbar eventually, but not every add-on maker supports beta versions of software.

Speaker on phone calls will not work, how can I fix this? I have already done system restart and reset to manufature default.

speaker on phone calls will not work, how can I fix this? I have already done system restart and reset to manufature default. I also have no voice with Safari or any other apps including music!

If your speaker is broken, then you may need to get a repair done.
Are you unable to hear anything at all, or is it just one speaker in particular?
If it is just one speaker, where's it located?

I have a Macbook 2010, and I wanted to install Maverick. Will that work?

My Macbook is running slow so I thought it might help to install Maverick.
Please advise?

Sorry but installing an OS upgrade isn't going to fix the problem. In fact it may make it worse. You must determine the causes of your current problems first before thinking about an OS X upgrade.
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to:     OS X Maintenance - MacAttorney;
                                  The X Lab: The X-FAQs;
                                  The Safe Mac » Mac Performance Guide;
                                  The Safe Mac » The myth of the dirty Mac;
                                  Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
    used to manage backups and to restore backups. Time Machine
    requires a backup drive that is at least twice the capacity of the
    drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

After upgrading to version 10.0.2, the pinch and close to change font size does not work

I'm using Mac OS X version 10.6.8. The pinch and close works with Safari but not Firefox 10.0.2

Some gestures have been removed in Firefox 4+ versions.
You can restore the zoom feature by changing the values of the related prefs on the about:config page.
* browser.gesture.pinch.in -> cmd_fullZoomReduce
* browser.gesture.pinch.in.shift -> cmd_fullZoomReset
* browser.gesture.pinch.out -> cmd_fullZoomEnlarge
* browser.gesture.pinch.out.shift -> cmd_fullZoomReset
* browser.gesture.pinch.latched -> false
*http://kb.mozillazine.org/about:config
*https://addons.mozilla.org/firefox/addon/pinchy/

I do not have the money to buy a new computer and wish not to be vulnerable using your latest version of Firefox. I want to stay with the previous version.

I saw a previous question from a windows user, but it seemed like it was from a very long time ago (talking about the 3.x.x editions), and all the links on that thread seemed to only have updates of 3. I just want to stay with the version of Firefox before this latest update (10/30/12) that say 16.0.2 doesn't work well with my older Mac OSX. Can you provide me a link to reinstall that, and forgive my ignorance, but let me know exactly what I need to do to avoid losing preferences and bookmarks and such? Thanks very much.

All Firefox 16 versions still work with your OS X 10.5 operating system, but that is the last version that will work. 
Firefox 17 will require OS X 10.6 and later.
You can see the Firefox 17 (currently in beta) system requirements here:
http://www.mozilla.org/en-US/firefox/17.0/system-requirements/

HT201209 I bought €40 worth of iTunes and it says I have to use the French storefront what do I do and will it work?

I bought €40 worth of ITunes cards from France but when I go to redeem it, it says that I have to use the French storefront I don't know what to do and will it change into pounds if I change it over to the French storefront so can you please help me out

All iTunes gift-cards are country-specific, they can only be used in their own country - so a French card can only be used in France on a French iTunes account. Do you know anybody that you could sell or give it to ?

TS1717 Itunes will not open. It just says" This version of Itunes has not been correctly localized fro this language. Please run the English version". I have tried to open with Shift/Control but it will not open. Help?

Itunes will not open from my desk top. It just says "This version of Itunes has not been correctly localized for this language. Please run the English version". How can I change versions or whatever if unable to open at all? TIA

Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now?

TWO CRITICAL BUGS: 1) File, "Save Page As" and 2) right-click the picture and select "Save Image As", both do not work at all in Firefox 27, 28, and 29!

Note: capitals are used only to highlight important words.
PLEASE, TAKE THESE COMMENTS ON TWO CRITICAL BUGS VERY SERIOUSLY BECAUSE THE BUGS DESCRIBED BELOW ARE SO CRITICAL THAT I CANNOT USE THE LATEST VERSION OF FIREFOX UNLESS THEY DO NOT APPEAR IN THE LATEST VERSION AND THEREFORE I AM FORCED TO REVERT BACK TO FIREFOX 26.
I have Windows 7 64-bit and Firefox 26. I could not install Firefox 27, 28, and 29 due to the persistent presence of the two critical bugs described below. I have 8 GB of RAM and an Intel quad-core processor and a lot of hard disk space available.
I installed Firefox 27 and then Firefox 28 a while back and these two bugs described below were still present and now I have just checked again with Firefox 29 by installing it and yet again, these two bugs described below are present!! UNBELIEVABLE THAT THESE TWO CRITICAL BUGS ARE STILL PRESENT IN FIREFOX 29 WHEN I CLEARLY INFORMED YOU ABOUT THEM IN THE HELP, SUBMIT LINK OF FIREFOX!!
I am forced to revert to Firefox 26!
First, I use Windows 7 64-bit and I always use Firefox with at least 120 tabs opened. BUT I have 8 GB of RAM, an Intel core i7 quad-core processor and more than 1 TB of hard disk space. Consequently, I do not understand why I would have these two critical bugs.
With Firefox 26, I also have at least 120 tabs opened when I start Firefox and I do not have the two critical bugs described below, therefore I do not believe that the number of tabs is the reason of the two critical bugs that are present in Firefox 27, 28, and 29.
---FIRST CRITICAL BUG:
When I open ANY web page and do File, "Save Page As", the window that is supposed to open to locate the folder where I want to save this web page does NOT open at all, even if I wait a long time to see if it opens.
Same problem happened with Firefox 27, 28, and now 29!! When I reverted back to Firefox 26, this problem did NOT happen anymore!
---SECOND CRITICAL BUG:
When I use Google Images, for instance entering model in the search field of Google Images and then pressing enter.
Then I select any picture, open to a new tab this selected picture, then open a new tab by selecting the option View for this picture. Then right-click the picture and select "Save Image As".
Again, the window that is supposed to open to locate the folder where I want to save this picture does NOT open at all, even if I wait a long time to see if it opens.
Same problem happened with Firefox 27, 28, and now 29!! When I reverted back to Firefox 26, this problem did NOT happen anymore!
---THESE TWO CRITICAL BUGS DO NOT APPEAR WHEN I USE INTERNET EXPLORER 11.
I have no idea if you will be able to reproduce these two critical BUGS but I can assure you that they are not present when I use Firefox 26 and they are present when I use Firefox 27, 28, and 29. More, be aware that I have at least 100 tabs opened but I also have this same number of tabs opened in Firefox 26 and yet I do not experience these two critical bugs when I have Firefox 26!
Once again, these two bugs touch at two vital, critical very basic functions of Firefox and therefore I will NOT be able to use any version above 26 if these two bugs are still present, as they are present in Firefox 27, 28, and now 29!!!
Please, make it a priority to solve these two critical bugs. Thanks.
I did read a post related to the same issues “Firefox stops responding when trying to "save page" or "save image" | Firefox Support Forum | Mozilla Support” at https://support.mozilla.org/en-US/questions/991630?esab=a&as=aaq
I am still reading it again to try to figure out exactly what the person did to make his problems be solved, as the post is not clear at all on what solved the problems!
In any case, all the suggestions proposed in this post do not work and I surely cannot do a system restore when it is obvious that the two bugs do not appear in Internet Explorer.

First, I sent an email to the author of PhotoME to inform him of the serious issues his addon caused with Firefox latest versions.
Now, for those of you who do not have the PhotoME addon and yet experience the same problem that I had and that I described above, I suggest the following strategy.
As PhotoME did cause these problems with Firefox latest versions, I am pretty covinved other addons probably might cause these problems too. Therefore, adopt the following method.
Test one addon at a time to see if this particular addon is behind your Firefox issues like the ones I had.
So, disable one addon only at a time. Then close your Firefox and restart it from scratch and see if you still have your Firefox problems. You must restart the Firefox browser from scratch. If you still have these Firefox problems, re-enable the disabled addon, restart your Firefox (again!) and repeat the same method for every single addon that you have.
Try to be selective by choosing first addons that are more likely to cause your Firefox problems such as not very well-known or not very popular addons (like it was the case for the PhotoME addon).
If this method works or if it does not work, report it on this web page so that others can be helped with your comments.
I hope this method will help you because I was really upset that I had these Firefox problems and I first thought it was the fault of Firefox, only to discover later that this PhotoME addon was the culprit and had caused me such upset.

I have an macbook. The pinch/squeeze function (enlarges images via trackpad) will not work on my laptop on this version of firefox.

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