I have an old second generation ipod and i cant seem to connect to the app store...Please help! I can't download anything
I have an old second generation iPod and i can't seem to connect to the app store....Please help! I would really like to download some new things.
Try:
Can't connect to the iTunes Store
Try updating the iPod. Yur 1G can go to 3.1.3 by:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version.
Similar Messages
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when I bought my Macbook air out of the box ut needed a password and now I can't update because it will not connect to the app store and almost every web page safari can't verify
Pls help me out with a solution
thx
Emile den DunnenThe Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Hello i have what I think is a first generation Ipod touch which did not come with the App store already downloaded onto it, can I not download apps to my Ipod touch?
If you have a 1G iPod you can update to as far as 3.1.3. Yu get hat paid update here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
You can identofy your iPod here:
Identifying iPod models
What iOS is curently on your iPod (Setting>Genral>About>Version) you need as lest 2.0 for apps but most apps need 3.0 or later. -
I have been trying to purchase mountain lion from the app store and it doesnt let me. I keep getting mobile me in the system preferences and i want to upgrade so i can link this mac book with my icloud account and devices. How can I uograde to mountain lion?
Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest models capable of running 10.8:
iMac7,1
MacBook5,1
MacBookPro3,1
MacBookAir2,1
Macmini3,1
MacPro3,1
Xserve3,1
If your computer is incapable of running 10.8 but has at least a Core 2 Duo(not Core Duo) CPU and at least 2GB RAM, phone the online Apple Store and order a download code for Lion.
(75909) -
I had two (2) different ISP's, one for the mobile phone and one for the computer. I have changed my Apple ID in iTunes, and also changed my ISP provider for my mobile phone. NOW I cannot acces the App Store (through the iPhone icon. How can I change the Apple ID for access to the App Store which keeps requesting the 'old' Apple ID (lost the password and cannot get help as ISP is no longer available for help) Have tried syn, no rsult, I have the new Apple ID as Apple ID on my mobile phone. Help required here???
To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
I am wanting to purchase the Pages app from the App Store. I do not want to purchase it 2 times, once for me, and again for my wife. We both share the same iMac, and we both use seperate Apple ID's. Is there a way to purchase it under my user, and have it download to her user as well? I have searched all over the forums for a cut and dry answer to this, to no avail. Any help in the matter would be appreciated, as I am a newbie on the Mac.
No. You need to buy it for your Apple ID and for the other. You will have problems with updates
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So ANNOYED! I changed my apple id and it wont update on my app store. Now I can't download anything.
Not sure what is going on. I changed my apple id, made the new one my only apple id. And my iPad won't recognize it. It is still using my old one especially in the app store. It won't change at all. Anyone have suggestions?
If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
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I have a billing problem ,please help i can not download anything
i have a billing problem i can not download anything and this frustrates me i phone uses please help me before i throw away this i phone.
Contact itunes at expresslane.apple.com or reportaproblem.apple.com.
But Itunes can not refund until the balance is paid.
purchase a gift card redeem it in the store if you want refund for the charges contact itunes. -
I have updated it to. iOS 6.1.3 but it still will not connect. I cannot log into my iTunes account on it either. Why? Thanks for reading
For anyone who had the same problem, I fixed it by setting my time and date back to automatic. I heard that some people solved in different way for their phones. Try different things it will eventually work. Thanks
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my iphone has an internet connect and can browse safari, and it can also connect to the app store, but wen i go to download anything it says i have to review my account.. so i enter all my details and card details and move on to the next step.. but it says "cannot connect to itunes " and " your request is temporarly unavailable"
Emily,
thanks for your posting, it just reflects my experience (although I didn't contact the helpdesk, but after what you wrote I think I can skip that part). I am livin in China and buy from the German MS, worked fine until about a week ago when the download of an album stopped just after 5 songs. I have never been able to connect to the shop ever since.
The interesting thing is, that I get a response from their server in the domain phobos.apple.com (phobos.apple.com/WebObjects/MZStore.woa/wa/storeFront) which I would interpret that there can't be a problem which they always list (Antivirus, Firewall etc...)
So will there ever be somebody from Apple who is going to give a better explanation how to solve the problem ? Or are there already too many people buying iPods and music ??? -
My ipod touch is brand new and i just made my apple account and when i try to connect to the app store or imessage it cant connect please help
Try here:
Can't connect to the iTunes Store
Try changing he DNS to Google's 8.8.8.8 -
second generation ipod and now when I turn it stays on the screen where it says the date and time and try to log in to use it and I can not to do.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
. Place the iOS device in Recovery Mode if necessary to allow the restore.
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Greetings, I have an iPod Touch, that I recently tried to access the apps store. I can't enter my password, due to not being able to switch the keyboard to lower case letters. I tapped on the arrow up button, and it makes a click sound, but the letters do not change. Am I doing something wrong?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob -
I have changed my apple id recently and the changes have been reflected on my iPad for both the apps store and the iCloud, however, my iphone still insist on using my old apple id for the iCloud while the app store is fine. how can i correct the problem?
ThanksHi Baem_leeds
Welcome to the Support Communities!
If you change your Apple ID you will need to sign in with the new information or password the next time you use an Apple service or feature that uses Apple ID. If you have multiple devices that use features and services that require an Apple ID, you will need to sign in again on each device.
The links below will provide additional information:
Where can I use my Apple ID?
http://support.apple.com/kb/HT5616
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Judy
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