I have an older nano (4th gen?) and it will not shut off and when you try to skip through songs it skips itself back. Buttons seem to be pushing themselves. I've tried doing a hard reset and it did not work.

My older nano is not working. I have to keep it plugged in all the time because it does not shut off. The buttons only work sometimes and then they scroll and skip forward and backward by themselves. I have checked updates and I have also reset it back to factory and it is not working.

Hello mistymorrill
If after all that you have tried and your iPod nano is still not working, the refer the page below for further options.
Service Answer Center – iPod
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
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http://support.apple.com/kb/ht1212
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http://tinyurl.com/7ndy8tb
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http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
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http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
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Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
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7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
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~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

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Hello Everyone,
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-TB

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I have an older nano (4th gen?) and it will not shut off and when you try to skip through songs it skips itself back. Buttons seem to be pushing themselves. I've tried doing a hard reset and it did not work.

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