I have an original IPhone that can't connect to ITunes. I did a factory reset and restored to firmware version 3.1.3. Please note that both my ITouches (2nd and 3rd gen) sync to ITunes perfectly. However, the IPhone never connects. Thoughts?
OK, my original iphone has just completed a factory restore. It's connected to my laptop, and ITunes restored it to firmware 3.1.3. Now, I can't connect to the ITunes store. I get an error message every time stating connection timed out, or something to that effect. Well, both my IPod Touch 2nd gen and 3rd gen connect perfectly to ITunes, so I doubt it's related to proxy settings, firewalls, or anything of the sort (believe me, I've spend 15 hours researching this without an answer). So, is there a problem with the original iphone with version 3.1.3 syncing with ITunes version 10.5.1 (the most recent one)?
I would LOVE an answer as this is driving me crazy.
Thanks.
Mine had a SIM in it. Originally, when I took out the SIM and tried to restore it with nothing in it, it wouldn't work without a SIM card. So ... I took the SIM that was in that phone previously, put it back in and completed the system restore. I then proceeded to go through the process with AT&T of adding a data plan, which I did, and then it successfully completed the system restore. However, now if I run diagnostics on it, it will not verify ITunes Store. If I try to connect to ITunes store, I'll get the network connection timed out error I referenced earlier in this thread. I'm considering jailbreaking it and putting on an earlier software version. Your thoughts?
Similar Messages
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turned of randomly.
have tried-
pressing the home and lock button at the same time
plugging it into itunes and restoring(still does not work, keeps saying error 28)
any other suggestions
i have not dropped it in the past
i just got this phone
PLEASE HELP!!!See This Discussion > https://discussions.apple.com/thread/4087808?start=0&tstart=0
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Can I use Google Sync to transfer only my contacts from my IPhone 4 to my gmail account? I do not want to sync info from Gmail to the IPhone. Can the sync work only one-way? I have 0 contacts & 0 calendar events on my gmail account. I opened the Gmail account specifically to for the Google Sync and wil only be using this account as a back-up for my IPhone contacts. Please Help!!
You do realize that the SIM only contains account information for your wireless account.
Moving the SIM from phone to phone does not cause any of your iTunes content, contacts, email, etc to magically appear on the device. -
I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can reset it?
You can't reset it. If you don't konw the password then you can't use that backup
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Why can I not sync my iPod Nano 3rd Gen to my iTunes 9.1.1?
My daughter mistakenly downloaded the latest iTunes version which does not work with my older iPod Nano 3rd gen. Before all this happened I was running version 9.1.1 which was working beautifully. After uninstalling the updated version and reinstalling the 9.1.1 version, I cannot restore nor sync my music to the iPod Nano. I would just be happy having things the way they were previously. Any tips??? Thanks.
Go to the Apple icon in the upper left corner and select 'About this Mac' - it will show you which version of OSX you are using.
Read this KB from Apple - http://support.apple.com/kb/ph12113
MJ -
my Iphone 5s was working perfectly before downloading the IOS 8.0.1 and later IOS 8.0.2. When my Iphone run out of battery, I connected it to Itunes, however the phone never turned on, and kept trying to sync, however got an itunes failure message.
Any help in this regards please.Hello douraid,
Start with the article below to get your iPhone to take a charge. Once you get it powered back on, you will want to sync again to make sure nothing was lost during the attempted sync.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Regards,
-Norm G. -
I am no longer able to iTunes wi-fi sync since I upgraded to the iPhone 5. When trying to connect, it stays in the discovery mode and never connects.I have to try and pair them all over again. Then I get a message saying that my Mac Book Pro is not supported. Can anyone assist me in resolving this issue. It is an early Mac Book Pro 10 I believe. I purchased it in February of 2010.
I just figured out the print quality issue for my wife with her new iMac and new printer.
She replaced both at once and she couldn't understand why her Artisan 730 was lower quality then her Epson R280 when they had the same specs.
Turns out the newer printer had the option to connect via wifi which we used during setup.
The driver options are completely different depending on how you connect.
Once I connected via USB the correct options were available and the print quality was better.
Looking at the R2400 it dies not have wifi, but while researching the problem for my wife someone esle was having an issue updating to the latest printer driver.
If you go into the print utility from the Printer and Scanner system preference and under the general tab you should have driver 5.5.
One user had to delete the old printer driver before Software Update loaded the newer printer driver.
https://discussions.apple.com/message/15947486#15947486
On my MacBook Pro (w Snow Leopard) I always had to reconnect my wifi at home when it woke up. I upgraded my router from an old Netgear to a newer N D-Link and stopped having to do that.
I would be surprised you would have that problem with an Airport Extreme, you might check to see if there is a firmware update for it. -
Do u have to have a computer/pc to use home sharing? I have apple tv not sure if it's 2nd or 3rd generation or even if it's first generation. My laptop is broken and in the shop, can I run my apple tv off my iPad?
If you have home sharing turned on in the settings of your apple tv and your iPad you can AirPlay from your iPad to the apple tv. When you play a video there is a tv icon on the right side of the play/pause/fwd/rwd icons. Click that and choose your apple tv. Your apple tv and iPad must be on the same network.
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How can I tether via USB my iPhone 4S with iOS 7.1.1 to my MacBook with Snow Leopard 10.6.8 and iTunes 11.2.2 ?? Please note that at the same time Personal Hotspot via both WiFi and Bluetooth works perfectly!
Hello, lustige luka.
Thank you for visiting Apple Support Communities.
The Personal Hotspot feature using USB should be as simple as connecting the device to your Mac via the USB cable when Hotspot is enabled. Here is some more information regarding this feature and an article that will provide some troubleshooting steps if you are experiencing an issue.
iOS: Understanding Personal Hotspot
http://support.apple.com/kb/ht4517
iOS: Troubleshooting Personal Hotspot
http://support.apple.com/kb/TS2756
Cheers,
Jason H. -
I have an iPhone 6 with ios 8.1.1 operating system. The Bluetooth pairs with my Sony car radio and works fine. However, the iPhone will not stop searching for other devices. This does not seem to affect anything, but I can't help but think it is using battery power.
One possibility:
How do you know it is searching for other devices? Because you opened Settings > Bluetooth?
Why is it searching for other devices? Because you opened Settings > Bluetooth? -
Hi, My wife has developed a problem overnight after charging her phone. The Problem is a black screen. I have tried all the recommendation from the support article, however the iPhone 4 screen still remains black
Take the iPhone to an Apple store genius bar for testing, and if it is defective and under warranty they will replace. Since you say iPhone 4, was this a used or refurbished iPhone?
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I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?
Were you able to reset the account's password ? If not then how did you try to get it reset e.g. http://iforgot.apple.com (which would have sent it to the rescue email address if you have one on that account) ? You can also try contacting iTunes Support in your country to get it reset : http://support.apple.com/kb/HT5699
And no, accounts can't be merged nor content transferred between accounts. -
I'm getting the error message "Photos folder syncing has been disabled for the iPhone <my iPhone> because the folder "Pictures" cannot be found." lately.
Normally, all I do with photos is move them from my iPhone to my computer's (Windows 7) hard drive. I do this by connecting the iPhone with the cable, a box pops up on the screen asking me what I want to do, and I choose "Import pictures and videos". I've previously selected the "delete photos from the device after move" option (or however it's worded...), simply because I don't want this device to fill up with photos.
Lately, it has been importing the photos fine, but it won't delete them from the iPhone. This used to work just fine, now it doesn't work and I don't know what changed, if anything. In iTunes, I get the error message I list at the beginning of this message.
How do I fix this?Hi there scarbo59,
You mentioned that you are still able to import without issues, but you may still want to run through the troubleshooting steps outlined in the article below.
iOS: Unable to import photos to computer
-Griff W. -
My macbook pro crashed after installing maverick. I lost all my photos however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?
We'll need to know more to beable to help. Do you want to try to restore your photos from your iPhone to your Mac, or try to recover the photos from the old iPhoto Library on your Mac?
What is the situation of your Mac now? In hat way did it crash? A hardware problem with the drive? Does the system not start properly? Does iPhoto not launch? Do you still have the iPhoto Library on your mac or a backup, so we could try to rescue the photos there?
What versions of iPhoto are on your iPhone and your Mac?
however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?
On the iPhone you cannot access the "package contents" - IOS hides the file system from the users. To restore photos from your phone share all iPhoto photos to your Camera Roll, that are not already in the Camera Roll, and then connect the iPhone via USB and import the Camera Roll to iPhoto or Image Capture. Or use any of the other sharing methods described on thos manual page: see: Ways to share photos http://help.apple.com/iphoto/iphone/2.0/?handbuch#blnk7d8f763e
To retrieve photos from a corruptrd iPhoto Library on your Mac we need to know the version number and more about the "crash" you experienced, the state of your mac, the system, the data. Please post back with more details.
-- Léonie -
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Do Reminders sync to your computer from the iphone; and, if so, where do they show up?
If you have a mac they sync into iCal. On a pc, i would imagine Outlook
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