I have been charged by iTunes through my credit card but I didn't buy any application, how can i know iTunes charge me for what?
I have been charged by iTunes through my credit card but I didn't buy any application, how can i know iTunes charge me for?
You can check the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions. Have you added or changed your credit card details on your account (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If you haven't changed your card details or can't find or don't recognise what the charge is for then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I would like to inquire about my purchse for docs to go last 2013, in my ipad 2, using my old credit card Citybank , I cancelled the card because of fraud transactions, How can I be able to transfer the docs to go to my new ipad 4 ? the messageis there is a billingproblem.
Please advise.First of all, I suggest to remove the banned credit card from your account. If the banned credit card is still on the account, iTunes Store would sent a preauthorization request to the financial instute which would be declined as the credit card isn't active. To remove the credit card, please follow and choose "none":
http://support.apple.com/kb/HT1918?viewlocale=en_US
If "none" is not an option, the latest order is unpaid - maybe due to the fraud transactions. In this case you have to contact iTunes Store Support to clarify the order. If it is fraud, they can forgive the order. If the order wasn't fraud, then you have to pay first (just choose a active payment method or redeem a gift card).
iTunes Store Support contacts:
http://apple.com/support
Hope this was helpful. -
i have purchsed gem in clash of clan through my credit card but i didnt recieve the gems..it has also reflected in my bank account and my itunes purchase history...how can i get them back??who should i complain to??? plz help....
You need to talk to clash of clans first. The game should have a support link.
If they can't/won't help you then you turn to iTunes support.
There seem to be a lot of issues with in app purchases in this game because not a day goes by that someone doesn't post a thread asking something similar. -
I have been trying to recover or reset my password, but the reset email never comes, so I can't change my password. I tried to open a new itunes account to assign my iphone 4 to, but it always defaults to the old itunes account?
Me too! I tried to reset many times the password of my daughter’s id but she never received an email with instructions. :-(
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I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?
You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?
Ok this is bizzare!
Thank you for your response, I went throught each and every step without any luck, even got the recovery programme, and painstakingly tried to sift through all that mumbojumbo to find what i needed. finally found the bookmark bit, but it had been fully overwritten :(, so on reading about previous ff versions, found the sqlite thingys, and they were relatively unscathed(partly written over, but saveable apparently TG), saved them to adiff drive, amongst other possibly good folders. Then looked up how to install them, and it said to close FF, and install to profile folder.
So i tried to close FF, and the original problem from a few days ago, where it asked me if 'i was sure i wanted to close this window as it has X tabs open', popped up again. This is where 'open blank page' selection was set, over 'open previous tabs'. Wanting to save that info on how to sort out these friggin files, I reset the Option to 'open previous tabs', and closed FF. After unsucessfully searching for the profile folder on my laptop, i opened FF intending to search online for where i could find said folder.
AND BANG, surprise surprise, the FF I had just closed with only tabs open about finding out what the heck to do, had disappeared, and instead my original saved tabs were up, and my bookmarks are there..... I am gobsmacked! what the heck just happened there???
I have made 3 back up in different folders now, of those friggin bookmarks. I am weary now tho of shutting it all down.... what if its back to the other pages I had with no bookmarks, tomorrow :( -
I purchased something in a app after I changed my credit card but now it won't let me make a purchase and keeps charging me how do I fix this
Are you adding or changing your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
And by 'won't let me make a purchase' you mean ... ? -
Hi my case numbers is 30758085. I just try download apps store on my Verizon iPhone 4 but they keep ask me billling payment so I use my credit card but keep said wrong security codes so I check my apple itune balances said I owe itune 22.00 dollars but it not my apps download on my phone I always get free apps Download
Please don't post case numbers or other personal information here. None of us here (who will respond, anyway) work for Apple; we're all just fellow users.
Anyway, as regards the security code issue, this may help:
http://support.apple.com/kb/TS1646
and as regards the balance, first make sure you didn't make any in-app purchases. Many "free" apps, particularly games, have additional levels or features that cost money. Check your purchase history in your iTunes Store account and see what you're being charged for.
Regards. -
I have songs which are not selected in my library, but are still on my Iphone. How can they be deleted? Can they be deleted manually?
Ariana...
so I assume there should be some track of them
Yes.
In the iTunes Store on the right under Quick Links click Purchased (new).
You'll be able to re download past purchases for free if you are a resident of the U.S., and have iTunes 10.3 or later installed.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iTunes is not showing my iPhone but my computer is reading it. How can I get iTunes to realize my phone is there to sync music onto it?
Device not detected in iTunes for Windows
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i have purchased sprint carrier iphone 4s from USA. But it cant unlock in nepal so how can i unlock it in nepal. Thanks for your kind information..
You will probably not be able to get it unlocked as you probably have to be an existing Sprint customer in order to get it unlocked. Contact them for more information.
If you cannot get it unlocked, sell it to someone who can use it on Sprint and buy an iPhone you can use in Nepal. -
Visa expired my right was my claim by Apple update the credit card, but whenever you want to update the Visa my right in the site does not accept site update Why
if i have to read any comment by matt n again i will throw up...in my mouth. i have gone all over google trying to figure out what the f ff did to me without my permission, i have updates turned off so there should be no prompting to restart, there should be a polite offer not a forced update. i am angry and so are a ton of people.
everytime i go to a new complaint, another angry fellow ff user there is matt n with his infuriating smiling little picture...telling me about the awesome safety and security of the new ff...ignoring that a supposed safe but ugly and unusable browser is worse than a customized, beautiful, well functioning browser...with supposed safety issues. i am so angry i cannot express how this has wasted my time. i have been online for 2 hours now figuring out how to fix, apparently i cannot. my old theme is not compatible now...so i am screwed.
good bye. if i wanted chrome i would have had chrome. but i have no choice now. -
I just opened a new account and have 2 one 1dollar holds on my credit card, will they come off and i won't be charged, right?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
They should disappear when Apple does nothing with them further. They were just to verify that there is an active, usable account. -
Recently I've created a new itunes account without credit,but unfortunately fail to buy any free apps.
When I press the "download" button, a pop-up appear and ask me to complete the billing info.
The point is that many of my friends can buy free apps by creating non credit account, but why I couldn't?
Just feel confused.I found out the hard way on this one. All you need is to use the drop down and put mr, mrs etc and then be sure to select none for the billing if you do not want to use a credit card. Apple does not explain this little step when it asking for your billing information.
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I have iPhone 5s. when an incoming call on the screen iPhone I see a small photo, how can I make a great big photo for an incoming call?? I have installed ios 7.1.1
Sorry, you can't. Design change with iOS 7.0. Tell Apple you don't like this here:
http://www.apple.com/feedback/iphone.html
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