I have been trying to connect my brand new 4th gen iTouch to my computer but it's not being recognized in iTunes or my computer.
I have tried every step of the troubleshooting guide on here for this problem multiple times and it did nothing. Can anyone help me please? I'm really frustrated.
See this thread: https://discussions.apple.com/thread/4289859?start=0&tstart=0
Similar Messages
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i updated my ipod touch last night and woke up to the default screen from when you FIRST buy one and they tell you to sync it with itunes. It was recognized last night and now it isnt at ALL. I Really need some help... This has been frustrating me all morning. I would really appreciate it
- Try manually placing the iPod in recovery mode. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next, try placing the iPod in DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
a 8 gig ipod touch of my nephew is not being recognized by itunes or my comp
Assuming you are using a Windows based computer...
iOS: Device not recognized in iTunes for Windows -
I have been trying for hours to extend my Extreme Gen 5 network with an Express Gen 2. But no matter what I do or try, it doesn't work. What does happen is my internet gets blocked somehow when the Express is online and looks like it's set up perfect and 'green' - but no internet connection for anything even though the Extreme is green and the modem is good. Once I disconnect the Express, everything is good again.
I've tried LAN, WAN, though a switch, direct connect, Extreme set to Extend the network, the Express set to be an extension. Most of the time I get an error trying to update the Express. But when it seems to be set up perfect, the entire house can't get to the internet. Just when it looks right, it is so wrong.
If anyone can give me exact steps (e.g., "...from the Base Station menu, select the Restore Default Setting option" vice "...just restore the defaults..."), I would greatly appreciate it. I'm left to the conclusion that the Express is faulty. I've been using Airport Utility 6.2 from Mountain Lion on one computer and Airport Utility 5.6.1 from Snow Leopard on another computer (the latter give more control while the former just want you to 'forget' the Express).I finally got it working. I was trying to set it up ethernet. My biggest mistake was when the new Express came on, I did not select 'Continue' - I went straight to manual thinking that I would get the most setup options in manual mode. So everything I initially tried always resulted in 'wireless'. Even when I would update or restore default settings, the Express would not completely restart. Or sometimes I would get an error. So most of the time I had to unplug it. So when it came back up, none of my changes were retained. But there were a lot of times when everything was green and appeared to be fine. But anytime the ethernet cable was plugged in, no more internet.
So here's the weird part. When I finally tried 'continue' (vice manual), I would get 4 options. One would be 'ethernet' extended. So I would select it, it gave me green lights, all looked good, and still the same problem. This is when I got frustrated. I thought I had exhausted all possible combinations.
But somehow when trying continue again after another restore, I only got 3 options. One was the same ethernet extended option (can't remember what the missing 4th one was). And this time it worked - it gave me the big green circle with the checkmark saying it was successful. I don't know what I did different, but I know now that it won't work if 4 options come up to choose from. It will work if only 3 options come up. And success if only verified by the big checkmark. Had anyone anywhere said the checkmark declaring success is validation, then maybe I wouldn't have gone down so many rabbit holes thinking it should have been successful.
As for which Airport Utility I prefer, 6.2 looks nice, but it would just ignore the Express and would want me to 'forget' it and would not let me edit it. Airport Utility 5.6.1 was the one that I ended up using the most and finally had success with. It still strikes me as odd that there is no manually way to pick ethernet, it can only be choosen following a 'restore defaults', and only from the 3-option list (the 4-option list had the same ethernet choice, but it no worky).
Thanks for the response. I really do appreciate it.
Aiport Extreme Gen5 - internet access and router
Airport Express Gen2 - connected via ethernet, extending my wireless
- configured while connect directly to the Extreme, but now on a switch (16-port hub)
Using Airport 5.6.1
1) Restore Defaults from Base Station menu
2) Following restart, Select Continue
3) Of the 3 option presented, select 'ethernet.... extend network...'
- if 4 options are present, may not work
4) Wait for the green circle with the big white checkmark.
5) Connected Express to the switch where a cable went to other end of house - works.
Dead-zone went from 2mbps to 24mbps.
I probably spent 4 hours chasing my tail in anger. The correct way took about 5 minutes total.
Thanks again. -
Trying to connect my replacement Iphone 3GS to my windows 7 laptop but it is not recognised at all, my ipod can connect no problem, my iphone can connect to my windows vista computer no problem. Any ideas?
More info,
I have bootcamp with Windows 7 installed, do I need to run some "Driver compatibility checker" after the Windows 7install?
if so what is the name of it?
thanks -
My Ihone 4s is not being recognized by Itunes.There seems to be no connection, the cable i am using is not the problem because itunes will recognize my Ipad2 and Ipod thru it. I have the most current itunes and phone software I need help!
Thank you allan this worked, the final thing was updating the driver softwar for the AMDS in device manager. Thanks again.
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Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.
I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync! -
I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!
See:
iOS: Device not recognized in iTunes for Windows
You need iTunes version 10.7 -
iphone is not being recognized in itunes. Turned off phone, rebooted pc, checked all connections. Still no itunes recognition. What should I do?
Just received from Verizon.Sorry, didn't notice that you were using OS X. Here's the troubleshooting steps for a mac:
http://support.apple.com/kb/TS1591. If this doesn't work, try reinstalling the Apple Mobile Device Service as described here: http://support.apple.com/kb/ht1747. -
I have turned iCloud off on my iPod touch 4th gen iOS 5.1.1 but I don't know how to turn it back on???
Go to Settings > iCloud and activate it
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I just installed a wireless cable modem for a desktop PC and my MacBook Pro; After installing, I changed the password on the wireless connection at the PC but it is not being recognized by Airport as the new password. Can anyone help?
Hi twinkytomes,
Welcome to the Support Communities!
The article below may be able to help you with this.
AirPort Utility 6.x: Password-protect your wireless network
http://support.apple.com/kb/PH5119
Cheers,
- Judy -
HT4623 Have been trying to update my iPhone 4 for the past few month now but is not allowing me.
Have been trying to update my iPhone 4 for the past few month but is not allowing me. The update icon is not showing on the screen. Help is need pls.
To update it all you need to do is connect the phone to iTunes and you can then update it.
If you are using anything less than iOS 5, then you can't update directly on your phone as this is not available and iOS 5 is the first OS where this option was available. -
I have been trying to change the generes to some of my songs in my itunes library but it doesn't allow me to do this. Does anyone know how.
Hello there, reginaairview.
The following Knowledge Base articles offer some great information in regards to how to change the Genre information on music in iTunes:
iTunes 11 for Windows: Edit song and CD information
http://support.apple.com/kb/PH12360
Edit song or CD information
Select the song or CD you want to edit, and choose File > Get Info (or press Control-I).
Click Info and make your changes.
Tip: If you’re changing the same information (for example, the genre) for multiple items, you can select all the items and change the information for them at the same time.
Create your own genre category by clicking Info and typing the category in the Genre field.
Additionally this article provides some good screen shots of where that is changed under "Editing and arranging content" section:
Playing and managing content in iTunes
http://support.apple.com/kb/ht1399
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Brand new 4th Gen. iPod shuffle. not recognized as a device.
Hello, I am trying to set up my brand new iPod shuffle (4th generation) and when plugged into a computer get nothing.
So far I've tried: uninstalling and reinstalling iTunes
-tried on 3 different computers
-tried using different USB drives in case one was not recieving power
-went through the troubleshoot page and still nothing
-tried to reset iPod by unplugging, turning off for 10 seconds and restrating
Still nothing! Please help!!!If the light does not come ON when you connect, that means the shuffle is not seeing a connection, either for data or for power. So it's probably not a software-related problem on the computer (such as something related to iTunes or an OS setting). Make sure you have inserted the plug on the USB cable completely into the shuffle's headphones jack. The fit can be tighter than expected, especially when it's brand new.
http://support.apple.com/kb/ts3572
If that does not help, since you tried different computers and confirmed the USB port is working with an external drive, the cause is probably not a faulty USB port on the computer. That leaves a faulty USB docking cable or a problem on the shuffle as the most likely cause.
If you have an Apple Store nearby, and you should make a reservation at the store's Genius Bar, and take your shuffle (and cable) there. -
I connect my iPad mini to my computer but it is not showing up in iTunes
I connect my iPad mini to my windows computer but it is not showing up in iTunes
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Cheers, Tom
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