I have been working on an iMovie project. I turned off my computer and when I turned it back on to continue working and entire section of about 80 photos was gone. The music attached to these photos remains. Can I retrieve this work?

I am at Snow Leopard and have only played a bit in IMOVIE - so can't speak for Mavericks - but -
In general as I work a lot in Photoshop - when you are happy with something save it and continue on - If you have Time Machine Running and you want to try things next that may or may not work - force a time machine backup - that way the version you are happy with will be available for 24 hours (and wish this was a setting one could extend)
If you turn off your mac - or end a program without consciously saving something you may lose what you worked on.
If IMOVIE did not ask if you want to recover what you were doing your update may be gone - but try posting new question - asking about automatic backups in IMOVIE and how they work.

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When I open Power Point files in Keynote the music does not play. How can I solve this?

When I open Power Point files in Keynote the music does not play. How can I rectify this?

That issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

While in email today, the computer began flashing. I had to turn off with button. When I turned it back on, I got the apple icon and the moving loading wheel. It would turn for about 60 seconds and then stop. I turned off again. I now have a black screen.

while in email today, the computer began flashing. I had to turn off with button. When I turned it back on, I got the apple icon and the moving loading wheel. It would turn for about 60 seconds and then stop. I turned off again. I now have a black screen.

Hi wiesenruth,
If you are having issues starting up or booting your computer, you may find the following articles helpful:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Regards,
- Brenden

I want to share PDF documents with others. These documents have been edited (mostly highlights) by me. I want to share these documents without the changes I've made. How can I do this?

I want to share PDF documents with others. These documents have been edited (mostly highlights) by me using Preview. I want to share these documents without the changes I've made. How can I do this? Do I have to manually erase all of the changes I've made. The people I want to share it with also have macs.
Isaac

You can move the iTunes folder to a separate drive on your pc an then configure each account to use this drive / folder as iTunes library ... The problem is, that iTunes by default stores everything in your personal music folder which is separate for each user account in windows (and by default is on "C" drive).
I create a separate partition on every pc/laptop (and map a drive name) where I store music, videos and other mass data. This will also keep the "C" drive small, which is backed up from time to time and so my backup is also small.

My iPhone is saying its taking up 10g of photos and I only have 154 pictures. Also when I got my screen fixed I had 2,000 and when I got it back I had 0 but my wallpapers remained.. Very strange. It's as if my phone still has the pictures but I can't see

My phone is saying all my storage for pictures is taken up when I only have 154 picture.. It happened when I got my screen fixed at a kiosk in a mall and I had 2,000 pictures when I gave it to him and when I got it back I had 0 but my wallpapers remained.. Very strange it's as if my phone still has the pictures on there.. But I can't see them. Anybody know what I should do :( I keep having to delete apps because I have no more storage for no reason :(((

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

I have been having trouble getting my email on my iPad. It started when I brought it to the US on vacation (I live in London and my email provider is Virgin Media). It worked once since I returned, but that is it. I can send emails, but can't get them

I have been having trouble getting my email on my iPad2.
It started when I brought it to the US on vacation (I live in London and my email provider is Virgin Media). It worked once since I returned, but that is it.
I can send emails, but can't get them.
Any ideas, people?

Hi Kharels
Just posted this reply to 2 others with same sort of question:
I have the same issue as i have my own email address and only want to use.
There are two ways around this annoying problem. The first is to set up your own domain email account alongside your iCloud one, and when you go to send each email tap on From and you get a choice of emails addresses to reply from... ie your own domain or the iCloud one. This is tedious though.
The other is to set up your iCloud email as normal, then create a new one altogether. Choose 'Other' when creating this new account. Then put for the incoming server mail.me.com, along with your user name and password. For the outgoing server put the server you want to use - ie your own domain one. This is therefore a hybrid account and does work.
Now switch off the email for iCloud (leaving on Calendar, Address Book etc). Switch on the email for your hybrid account (which of course is iCloud incoming as well).
Providing you have directed your own domain email address to your me.com one, you will find the iPhone should behave itself and you can use the folders etc and these will synch with your Mac ok.
Hope this work for you - let us know.
Simon

I used to have a large music library on I Tunes but I somehow overwrote it with the few purchased items that were on my I-pod so I have lost everything apart from these few. Can I retrieve a previous library even if I've somehow lost it?

I used to have a large music library on I Tunes but I somehow overwrote it with the few purchased items that were on my I-pod so I have lost everything apart from these few. Can I retrieve a previous library even if I've somehow lost it? Any ideas? I've tried the Apple Support but they just showed me how to retrieve previous purchases and don't seem to have any solutions to my problem.

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I saved an iMovie to DVD and now I can't find the original working files in iMovie Project library to make additional edits. What happened to the files? Thx!

I saved an iMovie to DVD and now I can't find the original working files in iMovie Project library to make additional edits. What happened to the files? Thx!

Did you do the moving of the image file in the Finder or do you have a reference library as asked by Larry? In either case moving the files is a recipe for disaster as you've found out. You must either move the files back to their original locations or try to get those photos back into iPhoto as follows:
1 - Find the folder you moved the files into and COPY it to the Desktop.
2 - in iPhoto delete the photos that you're having the problems with as you normally would even though you can't see see them. Also delete all the photos that are in the folder you moved the other files into.
3 - drag the folder on the Desktop into iPhoto to import them as one event. If you get a duplicate warning I'd let it import the duplicate and use Duplicate Annihilator to find them so you can cull out the duplicate you don't want.
Other than that you might have to start over from scratch as follows:
Creating a new library while preserving the Events from the original library.
1 - Move the existing library folder to the desktop
2 - Open the library package like this.
3 - Launch iPhoto and, when asked, select the option to create a new library.
4 - Drag the Originals folder from the iPhoto Library on the desktop into the open iPhoto window.
OT

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

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Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.

How do I delete the photo albums on my iPhone 4? These photos, albums and videos are taking up space and besides this, I WANT THEM OUT! I have iTunes on my Windows

How do I delete the photo albums on my iPhone 4? These photos, albums and videos are taking up space and besides this, I WANT THEM OUT! I have iTunes on my Windows 7
I can connect the iphone to the computer. i can open iTunes,
I don't know how to delete the photos and the albums that streamed in and otherwise came in and or doubled into albums that i did not create. Videos too.
i did turn off streaming.
would someone please tell me how....
I've heard that it can be done and then something about syncing...no idea how to sync either....only that when I hook up the cord to the computer, my iPhone 4 dings...
i need basic step by step...and alot of patience! thanks
I have iO7 something, which I'm really not fond of either....any way after the photo/album deleting...I'd like to find out how to get rid of this update

Assuming you are using iTunes 11.1:
Connect your iPhone to your computer.
In iTunes towards the upper right of your screen you will see the name of your iPhone. Click on it (not the eject symbol.
This will open a series of windows with tabs.
Select the tab for photos.
Untick the ones you do not want on your iPhone and at the bottom right click on Apply.
They will be removed.

HT4061 i bought an iphone 3g for cheep and when i turn it on it tells me your iphone could not be activated because the activation server is unavailable what can i do to just have it working legit ?? , please anyone that could help me out

i bought an iphone 3g but not in a shop and when i turn it on it tells me your iphone could not be activated because the activation server is unavailable what can i do to just have it working legit ?? , please anyone that could help me out

Generally, that means the phone has been jailbroken (hacked). You can try restoring it as new using iTunes. Beyond that, there's really nothing we can advise as jailbroken phones can't be supported on these forums.
See also Lawrence's post in this thread:
https://discussions.apple.com/thread/5186252?tstart=0
Best of luck.

How do I save photos that have been synced to my Ipad2, so that they do not get deleted when I sync with a different photo file on my computer.

How do I save photos that have been synced to my Ipad2, so that they do not get deleted when I sync with a different photo foder on my computer (Pc win7).

Place that first folder of photos that you synced to the iPad within the main folder of photos that you sync from and select them to sync again. You can place any number of subfolders within the main folder that you sync from and select those folders to sync. Just "tick"(select) the folders in the photos tab in iTunes.
iOS and iPod: Syncing photos using iTunes

I have changed my account to SIM only and when I put my new SIM Card into my iPhone 4 it just says 'no service' in the top left corner, also iMessage has stopped working too. I can only use my phone on my WiFi at the moment, does anyone have any idea?

I have changed my account to SIM only and when I put my new SIM Card into my iPhone 4 it just says 'no service' in the top left corner, also iMessage has stopped working too. I can only use my phone on my WiFi at the moment, does anyone have any idea?

I already have, I contacted Orange yesterday and they said I will receive a text to confirm the registrastion for my new SIM Card, they said the text would arrive between 2 and 24 hours and its been over 24 hours with no text recieved

My originsl itunes library disappeared and I only have recently purchased music, but all music is in my iphone 5 can I put this music into library and or ipod from my iphone

I lost my original itunes library today when I got new computer, I'm sure I did it in error, but the question is all my music is still on iphone 5 can I load this music back to my library or my ipod from the iphone? Right now my libray only shows 7 songs I purchased today. Thanks for any assistance.

Hello gadawgirl21,
Thanks for using Apple Support Communities.
For more information, take a look at:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Transferring purchases
If your iPhone, iPad, or iPod has your purchased content from the iTunes Store, you can transfer the content to a computer that is authorized for your Apple ID.
Note: This option only works for content you purchased from the iTunes Store (as opposed to content from other sources, such as CDs you may have imported). For content you did not purchase from the iTunes Store,synchronization occurs in one direction only. This means your content can be copied from a computer to your iOS device, but cannot be copied from your device to a computer.
Open iTunes.
From the Store menu, choose Authorize This Computer.
Enter your Apple ID and password. Then, click the Authorize button.
Connect your device your computer. If it is synced with another iTunes library, you may be asked if you want to "Erase and Sync" or "Transfer Purchases."
If that alert appears, click Transfer Purchases.
Important: Clicking Erase and Sync will delete any existing content currently on your device. The content would then be replaced with the content that is on the computer.
If you were not offered the option to transfer purchases:
After connecting your device to the computer, its icon appears in iTunes. Click the icon.
From the File > Devices menu, choose "Transfer Purchases from 'Your device name.'"
Have a nice day,
Mario

Hi. The buttons and wheel of my iPod 4th generation do not work. The hold button resets the iPod, and the shuffle shake works. The music plays by shuffling but I can't access albums etc due to the buttons and wheel not working.

Hi. The buttons and wheel of my iPod 4th generation do not work. The hold button resets the iPod, and the shuffle shake works. The music plays by shuffling but I can't access albums etc due to the buttons and wheel not working.

Did you restore from backup?
Next would be to restore to factory settings/new iPod since maybe you have some corruption in the backup

I have been working on an iMovie project. I turned off my computer and when I turned it back on to continue working and entire section of about 80 photos was gone. The music attached to these photos remains. Can I retrieve this work?

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