I have bought new iPad air for the new app I book apple charged 1$. On the web sit it's say free .

If you have recently created a new iTunes account, the $1 charge will most likely be for account verification. The money will be refunded shortly.
http://support.apple.com/kb/HT3702

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I have an old Ipad and an IPad Air. I used one Apple ID for both IPads. Now I wish ti split the iCloud storage and separate the two. I want to change my new IPad Air to a New Apple ID. How do I do it?

I have an old Ipad and an IPad Air. I used one Apple ID for both IPads. Now I wish to split the iCloud storage and separate the two. I want to change my new IPad Air to a New Apple ID. How do I do it?

Go to Settings > iCloud > Delete Account, and enter your Apple ID password. Then sign in with the new ID.
NOTE: "Delete Account" just means it will be deleted from the iPad. The account itself will not be deleted.

HT204266 I have apps purchased on an old ipad can I use them on my new ipad air with a new apple ID

I purchased a new ipad air for my wife for chirstmas.
She owns a second generation ipad
If I setup the new ipad air with a different apple ID can the old apps be installed on the new IPAD without repurchasing the apps?
sounds confusing but my real question is
If I set up the ipad using the original user and reinstall the apps can I change apple id's and still use the installed apps?

All apps are tied to the Apple ID they are purchased with and is not transferable.

I've just setup my new iPad Air. With new Apple ID ect everything working fine, but I can't redeem my iTunes voucher it says wrong password/ user name but they are not wrong. I've reset password same problem anyone help?

II've just setup a new iPad Air for my daughter with a new apple ect, everything is working fine, but I can't get it to redeem the I tunes voucher. It asks for I'd and password, put them in and comes up with wrong Id/password. They are not incorrect answers, but reset password just incase. Same problem. Also tried making another apple account. Same problem again can anyone help?? Please

Your iTunes Voucher is link to the old Apple ID.

I have ipad with IOS 7, Some apps doesn' t work, safari not open some web site. What can I do?

I have ipad with IOS 7, Some apps doesn' t work, safari not open some web site. What can I do?

Try this and see if it helps.
Settings>Safari>Clear cookies and data.
Now close Safari completely. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then "swipe up" or "drag up" on the app preview thumbnail to close it.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT1689 Hi I just tried connecting my new iPad air for the first time to iTunes for backing it up as I already set it up as a new device without it being connected. iTunes keeps stating that my iPad cannot be connected as it has "timed out". Any suggestion

I cannot connect to iTunes with my new iPad Air...Help please

Hey Shutterbuginorlando,
Thanks for the question. I understand you are experiencing issues with your iPad Air. The following resource may provide a solution:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
Thanks,
Matt M.

HT2589 My new ipad air will not download apps or ask for my itunes account info when I do try to download or purchase an app.

Just added the new ipad air to my itunes account. When I go to purchase or download apps it will not ask for my itunes account info, a grey box appears on my main screen with "waiting" under it and in the "app store" it will show the app that i chose with a constant spinning circle. Any ideas?

The iCloud account has nothing to do with downloading apps over wireless, but if you do not have an iCloud account you can delete that account information if you want to do so. Do you have other use of WiFi with the iPad? It is connecting and working correctly for email and such?
You could try going to Settings > General > Reset > Reset Network Settings and then re-select the WiFi network and enter the password again...then do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
All of that may clear problems of a minor nature.

I have bought an iPad air. I can not access The restrictions as I have not been given a password when I purchased the iPad yesterday. Can someone advise please

I am unable to access the restrictions in the accessibility settings due to the fact It is password protected. I have just purchased it so it is brand new out of the box and I have not set a password for it and I wasn't issued one with the iPad air. Can someone advise please.

They don't come with restrictions enabled, you have to turn them on and set the passcode.
When you do try to enter the restrictions area you are prompted to enter a passcode, but that means you're making it.
I'd take it back to where you bought it from and have them unlock it.

Hi. New iPad Air for Xmas. Intermittent issues with Safari closing suddenly or just suddenly opening App Store on a second tab. HELP!

Hi
There is an intermittent issue with either Safari just closing suddenly (looking at other discussions, believe this is to do with the RAM - wish this had been mentioned in at least one review of iPad Air I investigated before purchasing) however the most irritating issue is this constant 'jumping' from whatever I'm reading to the App Store which has been just automatically opened on another tab.. App Store is either showing William Hill app (never looked at or downloaded this) or on some occasions, some random game app which again, I've never looked at or downloaded... (I've checked the pages I've been reading & none of these are pop-ups or ads on these pages either...)
Any ideas?

I have this issue too. I don't think it's a problem with anyone's iPad or iPhone, it's internet advertisers who have worked out how to automatically trigger sending a person to the App Store just by loading a web page. I've seen William Hill and various games come through on the App Store with this technique.
This could mean Apple have no protection in Safari for preventing redirects to the App Store without a user specifically triggering it (like the way pop-ups used to happen before pop-up blockers were invented). Although I suspect that Apple wouldn't be that blasé about that sort of thing. More likely I think is the advertisers are binding a page event like onscroll which shouldn't allow this but was perhaps overlooked by Safari's developers. Apple need to make an update to Safari to prevent anything but ontap/onclick events from opening the App Store.
You should perhaps consider banning apps on the App Store using this advertising technique. They'd soon start behaving if they thought their app could be de-listed!!!

I'm setting up a new iPad air and it won't take my Apple ID

I'm setting up a new iPad3 and I'm at the step where it asks for my Apple ID to finish setting up the iCloud. Any clues? I double checked and used the password in iTunes and it works....
Any help appreciate!

What is the message/error you are getting? Perhaps this thread will offer the solution for you:
Setting up new iPad mini- it won't accept apple id

The glass on my new ipad air was broken one day. I have had it for about a month. 1 day I took it out of its case as usual and the screen was splintered at the top and cracked downwards. It had not received any bangs, or been dropped or anything. Help!

Hi, I have had my ipad air for about a month. The other day I took it out of its cover and it was splintered from the top with downward cracks. It is new and under warranty so I rang the support team. They told me that it would cost about €120 but could be repaired on the spot and they made me an appointment at the local genius bar. I got there and they told me that I had dropped it or banged it or something. I said I had not, they insisted that I must have done. I repeated several times that I had not - it was obvious they did not believe me, they said I must have done. They then told me they never repaired or replaced broken glass in any ipads, that the man on the 'Support' had been wrong. They always replaced the whole ipad at a cost of €300. I was devastated at not being believed and at the amount of money they were asking for. I left and rang the support again. I was told their system was down but to call on monday to get a quote for the reparation, I could send it to my home insurance company and they would undoubtedly cover the repair. I asked how long this was all going to take because, I was in the middle of a big project and this was taking up my time, and also I needed the ipad for my work. They told me it would be done in a minute. I rang on the Monday and I was told it would take up to 5 days to send but probably it would arrive sooner (it is now thursday, I have received nothing). I then rang my household insurance, a big company - and they told me they had never heard of such a cover. I asked if this was because I had a very basic policy, they said, no it wasn't that - I didn't have a basic policy I had quite thorough policy, but they didn't know of a policy in any comany that would cover this sort of damage. I was stunned - yet again I had been given false information and false hope by apple. Yet again I was let down. I then decided to do a further investigation on the internet and discovered a long trail of comments on Apple Forum of people who have also had splintering and cracking of the ipad air glass for no reason whatsoever. Some have commented that the glass could be thinner in order to reduce the weight, some have said that the splintering could be caused by a weakness in the casing at the top where it is plastic (the ones that take sims) that might make it more flexible and therefore liable to crack.
All of the posts and complaints on the apple forum and elsewhere seem to point to a design fault. However throughout all this I have been mislead by apple support staff constantly who all say different things, I have virtually been accused of lying by denying that my ipad received any kind of impact by apple staff and I have been left feeling incredibly frustrated and upset by the total lack of any kind of real help by Apple. All this despite being acomplet apple user in my business for the last 25 years, where I have never come across this attitude towards me as a customer before.
When the screen on my iphone broke, it was because I fell in the street while I was talking on the telephone, it flew out of my hand and smashed on the pavement. I was rolling around in agony, while my son was holding up the smashed telephone wailing 'Mama, you've smashed your iphone!!!' This of course, I blamed on noone but myself - it broke because it fell, I paid an arm and a leg without protest to get it repaired.
This is not the case with my new ipad air. It has splintered for no good reason at all - and noone at Apple seems to want to help me or to care!
I would really appreciate it if someone could tell me if there is anything else I can do to ge this matter resolved?

If it was a refurb replacing one that was under warranty, the warrany is good until the original warranty expires or 90 days from replacement, whichever is longer. In either event, it should still be covered if you've only had it for a month. (assuming you're in the US here). You can try to restore it as a NEW device rather than restoring from your backup, but this sounds like a hardware failure... I think. I'm not sure what you mean by "the top half of the screen slides". If you mean only the top half is touch sensitive, how can you determine that? You wouldn't be able to slide to unlock if that were the case...
Sorry, I'm a little confused by that description.

I have given my ipad air 2 for replacement. How the replacement product will be? can anyone details?

My ipad air 2 got some speaker issue. so i went to service centre. They said THEY WILL REPLACE THE PRODUCT WITH NEW ONE. How the replacement product will be? can any give details about the product?

RAM@RAID wrote:
Thanks again. Is there any possibility that they can replace as a sealed box as a original one? OR usually they will replace like this?
Did i have any rights that i can as ipad in unsealed box?
what r the conditions they replace as unsealed box?
I brought ipad just 28 days back before this problem arrives...
I got my iPad Air replaced once due to a tiny crack on the back of the device. Apple replaces it with a brand new iPad Air but it doesn't come in a retail box (like the ones they sell at the stores). The replacement is in a brown box (if I remember correctly) with no markings. There's no charger/cable in the box. It's not a refurbished device. It's brand new.

Dead Pixel on my Brand New iPad Air

Just unwrapped my new iPad Air and immediately saw a straight line of dead pixels across the screen. How dissapointing and annoying. What should I do? Bought it online on Nov 4th thorugh Apple Store Singapore. Please help.

These things happen, even to Apple. Contact Apple Support for a replacement. http://support.apple.com/kb/HE57

Transferring from Apple laptop to new iPad Air?

So I have a 7 year old Mac OS X version 10.5.8 laptop that I have some movies on that I want to transfer to my daughters new iPad Air that was purchased during Christmas last year. I plugged the iPad into my laptop for the first time and it said to type in the passcode first on my iPad, which I did, and then it gave me an error and now the iPad does not get recognized when I plug it back into my laptop. I've rebooted a number of times, on both devices, and it still does not work.
What are my options?
Thank you very much.

Hey evolution video,
Thank you for responding with that information. I didn’t realize those links did not pull up information. I am not sure if you have an iPad Air or an iPad Air 2, but both tech specs pages are attached below.
iPad Air - Technical Specifications
iPad Air 2 - Technical Specification
The information you will be looking for is listed under System Requirements in the articles. Both articles; however, state that in order to sync with your Mac, you will need Mac OS X 10.6.8 Snow Leopard or later.
Your Mac may be able to run Mac OS X 10.6 Snow Leopard. Please use the next attached link to look at the System Requirements for Snow Leopard. If you would like to and are capable of upgrading your operating system, you can place the order directly from the link as well.
Mac OS X 10.6 Snow Leopard - Apple Store (U.S.)
System Requirements
Mac
Mac computer with an Intel processor
5 GB free hard drive space
1 GB RAM
DVD drive for installation
Please let me know if you have any further questions.
Have a great day,
Joe

Videos are not playing in my new ipad air

videos are not playing in my new ipad air. What to do??

Hi HariTej,
Welcome to the Nokia Support Discussions!
93tid & jimmyireland's suggestions are one of the options you may consider. However, we'd like to further check on this to determine the cause & other possible resolutions available. Can you further elaborate on your concern? What's the exact error message? How are you accessing YouTube? Is it via your phone browser or a 3rd party app? Can you access the internet? Which connection are you using?

I have bought new iPad air for the new app I book apple charged 1$. On the web sit it's say free .

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