I have changed bank details and do not have 3 digit security number. When trying to update bank details my security ? answers are not recognised.
I have changed my bank details and no longer have my 3 digit security number. I have tried to change my bank details but my security question answers are not recognised. What should I do?
All credit cards have a security number, on the back of the card. If you don't have your card, then you will not be able to enter in that credit card. This is a standard security precaution to keep someone who gets hold of your card number but not the card itself from being able to make charges to your account. You will need to contact your bank and get a replacement card.
As to your security questions, go to:
https://appleid.apple.com/
Click "Manage My Account", sign in, and go to the Password and Security section. Answer the security questions and you'll be taken to a screen where you can then change them. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, see the user tip created by Kappy, another user here, on how to proceed:
https://discussions.apple.com/docs/DOC-4551
Regards.
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You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose. -
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