I have changed the Apple ID in the main ID settings but my iPhone does not recognise this. I have added this to the main account but it does not accept the password.
I changed from iPhone 4s to iphone 5s. While doing the set up, I also renamed my Apple ID. However, allowed the old Id to be an alternate. However, now my iphone refuses to accept the password - neither the new one or the old one. What do I do?
Hello, pryiyer.
Thank you for visiting Apple Support Communities.
I would recommend reaching out to our Apple ID Account Security team to assist you with this issue.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.
Similar Messages
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I have changed my apple id, and its ok when i sync my Iphone with Itunes, but ON my Iphone still my old apple-ID is there. I can NOT buy things from Itunes or Upgrade anything now, how to fix this?
I recently changed my email address and want to change my Apple ID account to match. I have created a new Apple ID to match the new account but now I can't sign into iCloud on our phones or computer with the old Apple ID. I can't make any changes on iCloud on our phones because it directs me to the old account, which I can't sign into. I also can't sign me in on my computer to make any changes. Help!!! Now I have two addresses and can't access the one that directly affects my devices.
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In my previous iphone i have created an apple id connected to my yahoo email which is also my icloud id obviously. I decided to delete my yahoo email and changed it to gmail. I have changed my apple id as well. Now here is my problem. I have iphone 5 now. im trying to restore all my data through i cloud. Considering i have changed my email apple id etc, the old apple id is still showing. I have changed it online and deleted the yahoo apple id. but still on my phone its asking for the password of my yahoo apple id which no longer exist. Its bugging me off as i went to apple store and they dont know what to do as well. i tried restoring everything to orginal setting but once i get to the icloud bit, its all the same. up to now its asking for the old apple id password. I dont know how i can delete that as theres no button to delete it on the phone. i cant even restore my photos.
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") -
I have changed my Apple id. I should be in order. But iCloud is not working, because it has a different account name. I cannot remove the account, because it needs password. I don´t have it! I have asked too many times a possibility to have a new password. Apple is no more giving me the e-mails (so easy to handle the account!) I hope if I can enter the account, I can also remove it. How to remove an extra iCloud account with old account name? Ellimatilda
You need to sign out in System Preferences (or Settings)>iCloud and sign back in again with the new password
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Hi!
I have changed my Apple-ID to a new mailadress. But I have not been able to change the iCloud-adress in my iPhone. The iPhone just asks for my password to the old Apple-ID. Can anyone help?If the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I already have changed my apple id. But whenever I update any application, it is asking the old app id and password that is not a working e-mail already. How can I change my app id?
So you made a new Apple ID? Unfortunately that won't work. Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one ID to another and Apple does not merge Apple IDs. What should have been doen is mearely change the email address that was associated with the Apple ID.
http://support.apple.com/kb/HT5621
The only way that you can do this now is with a new email address if you used your current email address for the new Apple ID. -
I have changed my Apple password, but still receive the message "you account is disabled" when trying to make purchase with iTunes and App Store?
Contact iTunes support by clicking on support at the top of this forum and then select iTunes and then contact us on the bottom left.
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so, my girlfriends old apple ID keeps popping up asking for the password. I have changed my apple ID and my Itunes ID and it still pops up. what do I do?I cant download some of my apps because of it
If you have any apps downloaded with the other AppleID, those apps
will ask for the other AppleID to update.
Downloads are forever tied to the AppleID used to download them.
Delete the apps associated with the unwanted ID and download them
under your ID. You will have to purchase apps that are not free.
You cannot transfer apps from one Apple ID to another, not can you
merge 2 Apple IDs. -
I have changed my apple id password as appstore was not accepting old password and the password change was successfully done but again i m facing the same problem in app store and unable to download apps
Settings > iTunes & App stores.
Tap AppleID then Sign out and sign back in. -
I have changed my apple id password and yet apple store refused to update my software with the error "The apple id has been disabled" pls help
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
I have changed my apple password three times because i keep getting an error message when i try to loggin to App Store.
You may want to. I know that I've activated a few iPhones that belonged to other people on my own Mac and for some reason, no matter what they did, it always asked for my account password. I have no idea why this happens though.
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Hi there i am having a great problem here i had an old id when i first made my apple id but at that time my credit card info was different and now i have chaged my credit card info because it got expired.my problem is that even though i have changed my apple id the same old one always pops up and ask for a password and i ont hat id anymore how can i change my id on the main icloud setting page please slove my problem it is bothering me alot and my icloud is not backing up anymore how can i replace my new apple id to an old one please help me.
Thanks
AyeshaOK ..... Did you sign into your new ID in Settings>iTunes and App Stores>Apple ID. Tap your old ID and sign out and then sign in with the new ID.
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i have changed my apple id and password but it hasnt changed on my icloud account and i cant seem to chage it on my iphone. how do i change it from my old email id address to my new one?
Welcome to the Apple community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again. -
I had two (2) different ISP's, one for the mobile phone and one for the computer. I have changed my Apple ID in iTunes, and also changed my ISP provider for my mobile phone. NOW I cannot acces the App Store (through the iPhone icon. How can I change the Apple ID for access to the App Store which keeps requesting the 'old' Apple ID (lost the password and cannot get help as ISP is no longer available for help) Have tried syn, no rsult, I have the new Apple ID as Apple ID on my mobile phone. Help required here???
To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
I have changed my apple id on the manage my apple id page. For some reason, the id didn't change on my macbook air. My iCloud still registered my old email id and I can't get it to recognize my correct id. Any ideas? Thanks!
Hi Baem_leeds
Welcome to the Support Communities!
If you change your Apple ID you will need to sign in with the new information or password the next time you use an Apple service or feature that uses Apple ID. If you have multiple devices that use features and services that require an Apple ID, you will need to sign in again on each device.
The links below will provide additional information:
Where can I use my Apple ID?
http://support.apple.com/kb/HT5616
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Judy -
I have changed my apple id recently and the changes have been reflected on my iPad for both the apps store and the iCloud, however, my iphone still insist on using my old apple id for the iCloud while the app store is fine. how can i correct the problem?
ThanksHi Baem_leeds
Welcome to the Support Communities!
If you change your Apple ID you will need to sign in with the new information or password the next time you use an Apple service or feature that uses Apple ID. If you have multiple devices that use features and services that require an Apple ID, you will need to sign in again on each device.
The links below will provide additional information:
Where can I use my Apple ID?
http://support.apple.com/kb/HT5616
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Judy
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