I have connected my 3rd gen 32 gb touch to itunes to update to ios5, itunes not recognizing i don't have ios5 and not allowing the update. How do I fix this?
I have connected my 3rd generation 32 gb touch to itunes to update to ios 5, doesn't look like it is recognizing the need to update. Still says 4.2.1. software. Help!!!
See: These devices are able to upgrade to iOS 5 -
Here > http://iosnova.com/tag/what-devices-can-upgrade-to-ios-5/
Which is why you can't update to iOS 5.
If your iPod was able to upgrade when you click Check for Upgrade under the Summary tab, you would see a dialog box asking if you want to upgade to iOS 5.
Similar Messages
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I have downloaded iOS 7.1 but now my phone just reboots all the time, how do I fix this?
I have downloaded iOS 7.1 but now my phone just reboots all the time, how do I fix this?
Hi Will555uk,
Thanks for visiting Apple Support Communities.
If your iPhone is restarting unexpectedly, I recommend starting with step three in this troubleshooting guide:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
For some reason my ipod touch says it has maximum number of free accounts activated when I try to sign into the cloud how do I fix this. I have done the reset multiple times
Dreat a new account on a device that still has the ability to create accounts
icloud: The maximum number of free accounts have been activated on this iPhone.
http://forums.macrumors.com/showthread.php?t=1242428 -
I have rented a video and when I go to play it on apple tv from my iphone it only plays the sound, how do I fix this?
if it's not iphone4s or later it does not support airplay mirror
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My iPhone 4 keeps having the "Restore Needed" message pop up on my phone. I have restored my phone several times this week, and it still keeps happening. The "Restore Needed" message pops up, so I immediately do a hard shut-down. Once the phone restarts, the phone then says "Activation Required". I keep shutting down and restarting the phone, and sometimes it snaps out of it, seemingly on its own. Sometimes I have to go home and restore and activate my phone. How do I fix this? I'm 2.5 hours away from the closest Apple store and 1 hour away from the closest AT&T store.
Thanks!
AutumnMake the time and take it to the Apple Store. Make an appointment first. Or you can call AppleCare and go for a mail in replacement.
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I have an ipad, when I watch a video the audio does not match up with the video, how can I fix this?
I have an ipad and when I watch a video the audio does not match up with the video, how can I fix this?
Hello there, graciecloyd.
The following Knowledge Base article offers a few steps to try when an application is not functioning as expected:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
On Step 2, close all applicaitons that are open. On Step 3, if the restart doesn't help resolve the issue, you may also want to try the Reset step in that article as well.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
installed lion and now I have a locked harddrive and do not have the persmissions, how do I fix this?
Thanks for the link. It is a wealth of good info. I still haven't been able to determine what caused my crash, but with the link you provided I should be able to track it down. Hopefully it was just a one time thing. After using the power button and rebooting all seems ok now. Thanks again.
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I have photoshop elements 12 and when I use the font it crashes the program, how can I fix this?
I have photoshop elements 12 and when I use the font tool it crashes the program, how can I fix this?I have a macbook pro
Use the crop tool.
On the tool's option bar, type 300 px & 200 px, and the desired resolution. -
Since I have changed from Windows 7 to Windows 8.1, I have not been able to start up Photoshop Elements 9! or Premiere Elements 9! The menu starts up alright, but the programs don't start when I press any buttons. How do I fix this problem?
If Layers is greyed out it possibly means that you are in Quick Mode. Select 'Expert' and all the options should become available.
Try permanently associating psd files with C:\Program Files (x86)\Adobe\Photoshop Elements 12\PhotoshopElementsEditor.exe and see if that fixes the issue. Instructions here - http://windows.microsoft.com/en-gb/windows-8/choose-programs-windows-uses-default.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks. -
I have Downloaded A Album by Rhianna and after 40 seconds of playing the first song it skips and goes onto the other song on the album , how do i fix this ?
Delete the song from your library and re-download it from the Purchases section of the iTunes Store.
http://support.apple.com/kb/PH12491 -
I have had my mac book pro for about a year and a half and suddenly my dvd player will not play DVDs and i can not play alot of things on full screen. Does anybody know how i can fix this?
This could be several things, but let's get the obvious ones out of the way, first:
1. Judging from your text, there's no problem with anything stuck in the mechanism; it's more an issue of no being to put in a disk. In other words, you're sure that there isn't a disk stuck in your MBP. (That happens a lot for all computers.)
2. Go to Applications/Utilities/Disk Utility, and repair the disk. This should take under 10 minutes.
3. Perform the procedure outlined here:
http://forums.macrumors.com/showthread.php?
4. After you're done, leave a message here as to the status of the repair. -
when I accept or send a call on FaceTime on my macbook pro, it does not connect. It will just hang up the call, how do I fix this?
This has been going on since about June. It is annoying that I cannot use FaceTime on my computer. I then switch to using my phone or iPad, which work perfectly fine. It is just specifically my computer. Help Pleasewhen I accept or send a call on FaceTime on my macbook pro, it does not connect. It will just hang up the call, how do I fix this?
This has been going on since about June. It is annoying that I cannot use FaceTime on my computer. I then switch to using my phone or iPad, which work perfectly fine. It is just specifically my computer. Help Please -
A few songs that I have purchased on Itunes have stopped working correctly. One skips the whole first minute and two others stop playing long before the end of the songs, how can I fix this without having to buy the song again?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I have a ipad mini and i have had it for less then a year, it says that i have perfect wifi up in the left corner where the wifi is always at but when ever i go into the built in safari it says that it is unable to connect with the server. How can i fix this because with out it connecting to the server or internet it is kind of useless to me. I do have ios7 if that helps
The wifi symbol only indicates the presence/signal strength of wifi. Not that you are connected.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
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Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I Bought a new macbook air and it won't charge my phone. This is the second laptop ive gone through as i got a replacement one only two days ago for the same problem. I need to be able to connect my iPhone so I can download songs etc from iTunes onto my phone. How do I fix this?
Since this is the second computer you've had this problem with, I recommend you look for answers on the iPhone forum. My thinking is it is an iPhone issue rather than a computer issue (unless it is some software incompatibility).
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