I have converted my pdf files to docx files using the Adobe Export PDF but when I drag my converted files to Word there is no text, just blank pages.

I am really new to Adobe and Creative Cloud and its logic so I hope someone can help me understand it.  My objective is to get my scanned PDF docs converted to text document files so I can open and edit in Word.
I have scanned my documents into a pdf format. I then dropped the pdf file into my Adobe Export from PDF. It exported and converted them to docx files just fine. When I click on the created docx file I have the correct number of pages but they are completely blank. I don't have any converted text. Am I missing a step?  I have also dropped these files into my Word with the same result. 

Are you still experiencing a problem with Adobe Send?  We inadvertently introduced a problem earlier today (now fixed), but you reported your issue was last night.
Anyway, can you check again?

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