I have downloaded 4.0 several times yet my hope page still says I am running 3.5

How can I fix this. It is affecting my ability to properly view certain sights

'''''vrowe88''''':
First, there are only 2 fully updated and supported versions of Firefox, Firefox 8.0.1 and Firefox 3.6.24 (those are scheduled to be replaced later today by Firefox 9.0 and 3.6.25). Other versions contain security and stability issues and should not be used unless you accept the risk of using them.
*Download Firefox 8.0.1: https://www.mozilla.org/en-US/firefox/all.html
*Download Firefox 3.6.24: https://www.mozilla.org/en-US/firefox/all-older.html
*Also see --> http://support.mozilla.com/en-US/kb/Installing+Firefox
Your problem could be caused by having installed Fast Browser Search on your computer. It is shown in your User Agent submitted with your question (click "More system details" to the right of your original question and scroll to the bottom):
*Your User Agent: ''Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16 ( .NET CLR 3.5.30729; .NET4.0C) '''<u>FBSMTWB</u>'''''
*'''<u>Remove Fast Browser Search</u>'''
**http://help.fastbrowsersearch.com/
**http://www.pccybertek.com/2009/05/remove-fast-browser-search
*'''<u>Then, reset your User Agent</u>'''
**https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
**http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
**http://en.wikipedia.org/wiki/User_Agent
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

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